Onollo: Social Media Marketing for Shopify

Onollo: Social Media Marketing

AI Social Media Publishing Solution for eCommerce Stores.

Developer

Rating

4.0

feedback

182

Reviews

chart

#9,969

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    20%
  • Less than a year
    54%
  • More than a year
    20%

Reviews Summary

The reviews for this auto-scheduling app are quite mixed. While some users praise its time-saving capabilities and ease of use, others express frustration with technical issues, poor customer support, and changes in functionality. Positive themes include the app's ability to automate social media posting, save time for business owners, and provide a user-friendly interface. On the other hand, negative themes revolve around issues such as display errors in the calendar interface, lack of response from customer support, pricing discrepancies, and app malfunctions affecting social media accounts. Overall, the app seems to have both satisfied and dissatisfied users, with experiences ranging from seamless automation to significant challenges and disappointments.

Highlights

Mixed reviews with praise for time-saving capabilities and ease of use
Frustration with technical issues and poor customer support
Positive feedback on automation of social media posting
Negative experiences with pricing discrepancies and app malfunctions
User-friendly interface but display errors in the calendar interface

Rating Breakdown

  • 5
    86% (156 ratings)
  • 4
    7% (13 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    6% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 24, 2025

We love Onollo when it works. But it hasn't worked for over 2 weeks -- and we are not able to reach them via their support. VERY FRUSTRATING. We would definitely recommend verifying that it is working before you make the decision to go with this product.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 23, 2025

why i buy the item,i can not open the app in my shopify.

Store

suonama

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 21, 2025

The app stopped working on February 9th, 2025. Nothing has been posted since then—just a bunch of error codes. I contacted chat support every day and emailed them, but they remain unresponsive. No reply, nothing fixed. Again, as usual, they just ghosted me. Paid for a yearly plan...and that's what I got.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 13, 2024

I'm extremely disappointed with my experience using this auto-scheduling app. The calendar interface is frustrating, as it displays question marks for all days, making it impossible to see which products are scheduled to post. After several attempts to reach out to customer support for assistance, I've received no response and no fix for the issues I'm facing. I've paid for an annual subscription, yet I haven't been able to use the app for over two months. This has rendered the app completely unusable for me. I would not recommend this app based on my experience.

Using app

About 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Sept. 29, 2024

Amazing save us so much time and lets us plan ahead for all our social media platform. Check out instagram @xclsvafashionista you can see samples there with scrolling images. Great we love this app ! :)

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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