Onollo: Social Media Marketing
AI Social Media Publishing Solution for eCommerce Stores.
Rating
4.4
feedback
179
chart
#9,479
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
54%
-
More than a year
20%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include time-saving features, ease of use, and automation capabilities for posting on social media platforms. Users appreciate the convenience of scheduling posts and the app's ability to manage multiple social media accounts. However, negative reviews highlight issues such as technical glitches, poor customer service, pricing discrepancies, and dissatisfaction with recent updates. Some users experienced problems with post previews, disconnections from social media accounts, and difficulties in resolving issues with the app's functionality. Despite the positive feedback on time-saving benefits and user-friendly interface, the negative reviews raise concerns about reliability and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
I'm extremely disappointed with my experience using this auto-scheduling app. The calendar interface is frustrating, as it displays question marks for all days, making it impossible to see which products are scheduled to post. After several attempts to reach out to customer support for assistance, I've received no response and no fix for the issues I'm facing. I've paid for an annual subscription, yet I haven't been able to use the app for over two months. This has rendered the app completely unusable for me. I would not recommend this app based on my experience.
Sept. 29, 2024
Amazing save us so much time and lets us plan ahead for all our social media platform. Check out instagram @xclsvafashionista you can see samples there with scrolling images. Great we love this app ! :)
May 28, 2024
I love this app. Which is why I am concerned. At the writing of this review (Tuesday May 18 @7:37 US eastern) Onollo.com page shows: "onollo.com has expired and is parked free, courtesy of GoDaddy.com."
April 29, 2024
Onollo is great, until it isn't. I was excited to find an app I could use to automatically post all my product content across all social media profiles at a reasonable price. I've been using Onollo for over a year, and my main complaint was that I occasionally had to reconnect Pinterest. Now, though, I cannot see a preview of posts on the dashboard (posts just preview as a large question mark), posts always go live between 11pm-12am (even though I set the automation to run at the best time each day), and now my Instagram and Facebook accounts disconnected and won't reconnect! This app has been going downhill over the past several months, and its infuriating! I'm in the process of closing my store, so having to deal with this is so frustrating because I need sales more, now than ever, and my primary marketing is now down. I'm wishing I didn't renew for a year (renewed in August), and I'm seriously considering just fining another app and calling this one a loss. So disappointing!
Jan. 31, 2024
The service is very poor. Only 50 posts for $10, and each post comes with errors. The support service is also lacking. Avoid using this application
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