Onollo: Social Media Marketing for Shopify

Onollo: Social Media Marketing

AI Social Media Publishing Solution for eCommerce Stores.

Developer

Rating

4.4

feedback

178

Reviews

chart

#8,549

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    21%
  • Less than a year
    54%
  • More than a year
    20%

Reviews Summary

The reviews for the app are quite mixed, with a combination of positive and negative feedback. Many users appreciate the time-saving aspect of the app, allowing them to plan ahead and automate their social media posts. The ease of use and automation features are highlighted as major benefits. However, there are also several complaints about technical issues, such as posts not previewing correctly, accounts disconnecting, and posts not going live at the desired times. Some users express frustration with the customer support and pricing discrepancies. Overall, the app seems to have a good concept but needs improvement in terms of functionality and customer service.

Highlights

Time-saving and automation features
Technical issues and functionality
Customer support and pricing discrepancies

Rating Breakdown

  • 5
    88% (156 ratings)
  • 4
    7% (13 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 29, 2024

Amazing save us so much time and lets us plan ahead for all our social media platform. Check out instagram @xclsvafashionista you can see samples there with scrolling images. Great we love this app ! :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

I love this app. Which is why I am concerned. At the writing of this review (Tuesday May 18 @7:37 US eastern) Onollo.com page shows: "onollo.com has expired and is parked free, courtesy of GoDaddy.com."

Using app

Over 2 years

Total reviews

2

Average rating

4.0

2 / 5 Share

April 29, 2024

Onollo is great, until it isn't. I was excited to find an app I could use to automatically post all my product content across all social media profiles at a reasonable price. I've been using Onollo for over a year, and my main complaint was that I occasionally had to reconnect Pinterest. Now, though, I cannot see a preview of posts on the dashboard (posts just preview as a large question mark), posts always go live between 11pm-12am (even though I set the automation to run at the best time each day), and now my Instagram and Facebook accounts disconnected and won't reconnect! This app has been going downhill over the past several months, and its infuriating! I'm in the process of closing my store, so having to deal with this is so frustrating because I need sales more, now than ever, and my primary marketing is now down. I'm wishing I didn't renew for a year (renewed in August), and I'm seriously considering just fining another app and calling this one a loss. So disappointing!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Jan. 31, 2024

The service is very poor. Only 50 posts for $10, and each post comes with errors. The support service is also lacking. Avoid using this application

Using app

5 days

Total reviews

8

Average rating

4.5

1 / 5 Share

Oct. 18, 2023

The latest changes were a big step backwards. I can not use this app anymore as I used to and some important information are missing now. I had to write 3x to the support before someone answered. The answer was polite but had no solution. I WAS HAPPY TO HAVE FOUND AN ALTERNATIVE TO HOOTSUITE. IT'S A PITTY. NOW I HAVE TO GO SEARCH AGAIN AND CHANGE APP for something better.

Using app

Over 1 year

Total reviews

4

Average rating

2.0

All reviews

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