Onollo: Social Media Marketing
AI Social Media Publishing Solution for eCommerce Stores.
Rating
4.3
feedback
177
chart
#3,808
All reviews
Rating Breakdown
Review RSS Feed
June 1, 2022
Liked this app until 3 days ago. Hasn't posted anything from my campaign. I resynced my store now it only shows the next 5 days then nothing. No one responded to my chat messages either.
Dear customer, thanks for your review. I saw your message. Could you share with us the error message that you are getting? It will help us to diagnose the issue. Thank you! Artin | CEO of Onollo
May 4, 2022
Keeps changing the rules on how many posts it will make, REFUND MY $10 I did not even USE your system on 4-21-2022 * UPDATE: Company refunded my money, was on top of the error & fixed the issue
Dear customer, sorry for the charge. We use the Shopify system, it's not our billing system. Let me review the issue and process a full refund for you. No worries.
Sept. 24, 2021
I just started to use this app. So far so good. I am gonna test it. I don't know how to post more than 1 in day automatically. Let me figure it out the other things and I write down more review.
Dear customer, my name is Artin. I'm the CEO of Onollo. Feel free to contact me directly at [email protected] with any questions. "I don't know how to post more than 1 in day" In the autopilot scheduling section, there's Plus sign icon. Click on it and it will add another time option :) Let me know if you have any further questions. We are here for you. Thank you!
April 20, 2021
Just installed the app and so far seems great. Haven't auto posted anything yet. 4 stars because there is still a big room for improvement. Like, to have the ability to control hashtags edit the current ones and add more defaults, Price tag to show WAS and NOW not just one price shown, Excerpt of the description (some descriptions are quite long and I noticed, it makes the post look ugly), Random templates to choose from and to be used for posts. These are the few things I noticed. There is still room for improvement but kudos for making this app FREE. Keep up the good work guys!
Dear customer, it seems you copy-pasted the review below. Would you mind adding something unique, or contact us at [email protected]? We'd love to learn more about how can we make Onollo a 5-star app for you. Thank you!
April 19, 2021
Just installed the app and so far seems great. Haven't auto posted anything yet. 4 stars because there is still a big room for improvement. Like, to have the ability to control hashtags edit the current ones and add more defaults, Price tag to show WAS and NOW not just one price shown, Excerpt of the description (some descriptions are quite long and I noticed, it makes the post look ugly), Random templates to choose from and to be used for posts. These are the few things I noticed. There is still room for improvement but kudos for making this app FREE. Keep up the good work guys!
Dear customer, thanks a lot for sharing ideas for improvements. All things that you mentioned above are noted. And we back to the drawing board. My engineers and I will work on bringing these features live to make this app 5-star for you ;)
April 17, 2021
Awesome auto-post app. Have been using it for a couple days and can see how this is going to be a real time saver. I gave a 4 as really disappointed that there is really no help file/instructions other than the short vid. Nothing about how to use or possibly adjust the autopilot campaigns of Spy. It would be more complete if there was a little more.
Dear customer, thanks for taking the time to share your feedback with the world. It's a fair point regarding tutorials. We are working on it right now. Hopefully, when we release it our app will become a 5-start app for you ;)
April 8, 2021
I was looking for a way to publish my products on social media. I have find this app. It help a lot. It is free of charge. I recommended for a every shop. Thanks for your service.
April 8, 2021
I changed to this app as it covers instagram as well as facebook & twitter. It would be nice if it also covered pinterest & snapchat too, but so far I am very happy with it. Scheduling ads is the way to go so I love the autopilot feature!
Dear customer, thank you for taking the time to share your review of Onollo. We are currently in an app review for Pinterest, since June. They are very slow :( Snapchat is an interesting idea. My team and I going to review and see what we can do in that end. I love it. Any other ideas or suggestion on how can we make Onollo better for you? :)
Dec. 5, 2020
There are no multiple templates to choose from. You need to create manually. The degree of automation is not high. The published content is not in a slideshow mode for carousel display. It is in urgent need of improvement and will meet the requirements in the future.
Dear customer, thanks for taking the time to share your feedback with us. You shared some nice ideas for Onollo development. I'll make sure we prioritize these features for our next releases. If you have any other ideas on how can we make Onollo better for you please send them directly to me at [email protected]. Thanks again - Artin
Oct. 24, 2020
I really enjoy using this app. As someone who is always busy working on multiple things, Onollo has been a huge help with planning my content. Customer service is amazing! Artin has been a big help with resolving some problems. The only reason I give it a 4 is because there are some things they still have to work on. But it's obvious they are working on it and adding more features. So for a free application, it is very helpful. Once they get all the kinks worked out, I have no doubt this could be a 5 star application in the future!
Dear customer, thank you for taking the time to share your experience with Onollo. I'd like to hear more about what can we do to make Onollo better for you.
Aug. 13, 2020
*UPDATE* After several emails from the developer on the issues I was having, they are now fixing and tweeking things. They are very attentive to requests and concerns. I'm impressed with the diligence to make things work for us shop owners. Upgraded stars on customer support! This app gives me a headache. I can't get it to work correctly. Not that there are easy steps. Won't save inactive autoposts, no short links, which is a huge disappointment. Shows preview in HTML so many glitches and no online support chat. Have to send an email and wait. This is not for me.
Update: the issue was fixed. No there's no HTML/JSON in descriptions. It happened because you were our first client who had that in the Shopify descriptions. Now we escaping it. Your request regarding Short-links was prioritized. Now we are working on it. Dear customer, very sorry for the experience you had with Onollo. We detected issues with our AWS Server. We are fixing it right now. Again, sorry for this issue, we still have work to do. We saw your feedback as well.
Aug. 5, 2020
very useful, but there is a problem. it only async 92 products. new products could not be push. fixed this issue, may be better.
Dear customer, thanks for letting us know. We are working to fix this issue. We'll get back to you shortly.
July 3, 2020
i really love this app!, but i need chanche the text for auto scheduling, 'couse is very complicated change one by one...
Updated: Dear customer, per your request such an option was added. Now you can add custom text, and even select from a specific category, brand, etc. Let us know your thoughts. Thank your for taking your time to share feedback. We are going to put this as our highest priority for the next 2 weeks.