Onollo: Social Media Marketing
AI Social Media Publishing Solution for eCommerce Stores.
Rating
4.4
feedback
179
chart
#9,479
All reviews
Rating Breakdown
Dec. 13, 2024
I'm extremely disappointed with my experience using this auto-scheduling app. The calendar interface is frustrating, as it displays question marks for all days, making it impossible to see which products are scheduled to post. After several attempts to reach out to customer support for assistance, I've received no response and no fix for the issues I'm facing. I've paid for an annual subscription, yet I haven't been able to use the app for over two months. This has rendered the app completely unusable for me. I would not recommend this app based on my experience.
Sept. 29, 2024
Amazing save us so much time and lets us plan ahead for all our social media platform. Check out instagram @xclsvafashionista you can see samples there with scrolling images. Great we love this app ! :)
May 28, 2024
I love this app. Which is why I am concerned. At the writing of this review (Tuesday May 18 @7:37 US eastern) Onollo.com page shows: "onollo.com has expired and is parked free, courtesy of GoDaddy.com."
April 29, 2024
Onollo is great, until it isn't. I was excited to find an app I could use to automatically post all my product content across all social media profiles at a reasonable price. I've been using Onollo for over a year, and my main complaint was that I occasionally had to reconnect Pinterest. Now, though, I cannot see a preview of posts on the dashboard (posts just preview as a large question mark), posts always go live between 11pm-12am (even though I set the automation to run at the best time each day), and now my Instagram and Facebook accounts disconnected and won't reconnect! This app has been going downhill over the past several months, and its infuriating! I'm in the process of closing my store, so having to deal with this is so frustrating because I need sales more, now than ever, and my primary marketing is now down. I'm wishing I didn't renew for a year (renewed in August), and I'm seriously considering just fining another app and calling this one a loss. So disappointing!
Jan. 31, 2024
The service is very poor. Only 50 posts for $10, and each post comes with errors. The support service is also lacking. Avoid using this application
Oct. 18, 2023
The latest changes were a big step backwards. I can not use this app anymore as I used to and some important information are missing now. I had to write 3x to the support before someone answered. The answer was polite but had no solution. I WAS HAPPY TO HAVE FOUND AN ALTERNATIVE TO HOOTSUITE. IT'S A PITTY. NOW I HAVE TO GO SEARCH AGAIN AND CHANGE APP for something better.
Aug. 26, 2023
***BEWARE OF THIS APP*** | ***LOOK ELSEWHERE*** UPDATE: Customer support responded back and told me the issue was fixed on Friday and everything should be ok, i was told that they fixed the issue of posts duplicating. Huh?? That is not even the issue we were having as you can see in my original review. Nothing even close to that. They have absolutely no clue here. you are taking a huge risk by giving them money. we paid for a year in advance and not we have to fight with them to get our refund when we barely got to use the features that sold us on the app. not sure if these reviews are real or fake but BEWARE. My advice would be to look elsewhere for your social media posting. I have no idea why there are good reviews for this. this app does not work at all. It started good but then all of a sudden it started wanting to post all my facebook posts at 11:30pm at night when no one is on facebook. Even facebook says our best time is about 6pm roughly. So they started to work on fixing it which has taken several days now and promised a fix by today. Well it not did not get fixed but all of my post templates stopped showing up properly and the way I had them set up was completely changed into something I did not want with no way of changing it back. I am on the edge of removing this app. I paid for a year in advance for a garbage app that does not work. I would have cancelled before the free trial ended but they assured me during that period that this issue would be resolved. Like a dummy I waited it out and got billed for the year and missed my window to cancel. The app only worked properly for a few days but then the features that sold me on using the app stopped working properly and now literally nothing works at all. Trust all the bad reviews over the good ones. my experience is on par with some of those reviews.
Aug. 9, 2023
I'm a newer business owner (AmericanDrudge.com) and I'm not very good with social media as I have a lot going on with other aspects of the business and life in general. This app's been a big help. It's allowed me to post my products on all my social media accounts, automatically, without an issue. I can kind of "set it and forget it" and it's been great. Currently as it stands I would recommend this app. If anything changes I will be sure to update my review, but until then so far so good.
July 16, 2023
Rubbish. Keeps crashing Rubbish. Keeps crashing Rubbish. Keeps crashing Rubbish. Keeps crashing Rubbish. Keeps crashing
June 18, 2023
I love the app. Very easy to setup and use! One of the easiest apps to maneuver around and set in action! Thanks!
June 12, 2023
Onollo has made marketing my online store much easier for me. Having this app gives me more time to work on other things with my store. Thank you Onollo.
March 29, 2023
So for so good no complaints helps me manage post so I can focus on other things in the store. Thank you
Feb. 3, 2023
Thanks for your hard work. I love it when a plan comes together. They worked very hard on the app for me
Jan. 28, 2023
I hate when app developer lie about pricing just to get you to install and once install the price is completely different than what is listed on the app store. Their starter plan is 3X more monthly when you install the app which is not a problem but why lie upfront and make people install the app for a price and change the price once the app is install.
Dear customer, Huge apologies from our side. We recently updated prices on our website, but haven't updated them here on the Shopify App Store. As a token of apology, I would grant you a permanent old price. I assure you, there there were not any bad faith intentions from our side. Just a coordination flaw. Now all pricing is the same. Have a good day!
Jan. 8, 2023
One best apps I've used on the Shopify marketplace. Automation makes it a breeze for me to post relevant content on an ongoing basis.
Oct. 24, 2022
I am very pleased that this is an option for me. I can't wait to make it happen by showcasing my items using this service!
Sept. 7, 2022
Very good application to manage networks, and I recommend it. We are happy with this Application. Thank you
Aug. 16, 2022
This is one of the best apps I have found. It makes my work with social networks much easier. which requires a lot of work. just needs some improvements Esta es una de las mejores aplicaciones que he encontrado. Me facilita mucho el trabajo con las redes sociales. que requiere mucho trabajo. solo necesita algunas mejoras
Aug. 2, 2022
The best app that I have in my store! I just wished there was a TikTok Widget included :( But still gets the job done smoothly!