Rating

5.0

feedback

350

Reviews

chart

#81

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    42%
  • Less than a month
    39%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Vivian, Mia, Lulla, Katie, and David. Users appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app itself is highly rated for its functionality, ease of use, and customization options, with many users mentioning its effectiveness in increasing conversions and average order value. However, there was one negative review mentioning a pricing issue for Shopify Plus users.

Highlights

Excellent customer support with team members like Vivian, Mia, Lulla, Katie, and David providing quick responses and efficient problem-solving
App functionality and ease of use highly praised, with users mentioning its effectiveness in increasing conversions and average order value
Positive feedback on the app's customization options and seamless integration with Shopify stores
One negative review mentioning a pricing issue for Shopify Plus users

Rating Breakdown

  • 5
    104% (363 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2025

REALLY GOOD SUPPORT, LULLA IS SUCH A GOOD PERSON, SHE RESPONDS QUICKLY AND IS A REALLY HAPPY PERSON 10/10 FOR LULLA

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing message! We're smiling ear to ear reading your kind words about Lulla, she truly is a ray of sunshine on our team and always brings her best to every conversation. We're so glad her quick responses and positive energy made your experience a great one! We’re here anytime you need support, ideas, or just a friendly check-in. Thanks again for the 10/10 and we’ll make sure Lulla sees your shoutout! 💙 Best wishes, Opus Team

5 / 5 Share

May 12, 2025

Amazing support & fast resolution I had an issue with the cart drawer freezing on my site, and the Opus team fixed it quickly and professionally. The support was super responsive, and they kept me updated throughout the process. Really impressed, highly recommend this app and their team!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the incredible feedback! We're so glad to hear that our team was able to resolve the cart drawer issue quickly and keep you informed every step of the way. Providing fast, transparent, and professional support is something we truly value, so it’s great to know that came through in your experience. We're excited to continue supporting your success with Opus, and if you ever need anything at all, we’re always just a message away. Thanks again for the recommendation, it means a lot to us! 💙 Best wishes, Opus Team

5 / 5 Share

May 11, 2025

Excellent app with best support team

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that you're enjoying the app and that our support team has been able to provide the help you need. Delivering both powerful features and reliable, friendly assistance is exactly what we aim for. If there's ever anything else we can do for you, we're just a message away. Thanks again for being part of the Opus family! 💙 Best wishes, Opus Team

5 / 5 Share

May 9, 2025

Great app - and a good customer support team

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you're enjoying the app and that our support team has made a positive impression. We take pride in building a product that’s both powerful and easy to use, and even more so in being here when you need a helping hand. If you ever have questions, ideas, or need help with anything at all, we’re just a message away. Thanks again for choosing Opus, we’re grateful to be part of your journey! 💙 Best wishes, Opus Team

5 / 5 Share

May 8, 2025

Super support :)

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the kind words! We're really glad to hear that you had a great experience with our support team. Providing helpful, timely, and friendly support is something we truly care about, and it’s always wonderful to know it’s appreciated. If you ever have questions, need help with setup or customization, or just want to explore new features, we’re always here and ready to assist. Thanks again for being part of the Opus family, we’re excited to keep supporting your success! 💙 Best wishes, Opus Team

All reviews

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