Opus Cart Upsell Cart Drawer
Slide Cart Drawer Cart Upsell
Rating
5.0
feedback
349
chart
#64
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
42%
-
Less than a month
39%
-
Less than a year
14%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of setup, excellent customization options, and outstanding customer support. Many users highlighted the quick response times and efficiency of support agents like Katie, Lulla, and Vivian. The app's ability to increase average order value through upselling and cross-selling features was also a common point of appreciation. Users mentioned that the support team went above and beyond to help them integrate the app with their store and provided personalized assistance for customizations. Overall, users highly recommend this app for its functionality and top-notch customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 5, 2025
Great support!
Thank you so much for the kind words! We're truly glad to hear you had a positive experience with our support team. Providing fast, friendly, and helpful assistance is something we genuinely care about, and it means a lot to know it's making a difference. If you ever need help with setup, customization, or have ideas you'd love to see in the app, we’re just a message away. Thanks again for choosing Opus — we’re excited to keep supporting your growth! 💙
April 30, 2025
Be carefull - they have a silly pricing structure if you are on shopify plus
Thank you for trying Opus and for sharing your feedback. We're sorry to hear that the pricing didn’t meet your expectations. We’d like to clarify two important points for the merchant: 1. Our pricing is clearly listed on our App Store page, including details for Shopify Plus stores. We believe in full transparency so merchants can make informed choices before installing. 2. Our pricing structure scale the plans based on store size, usage, and the level of support required. And Shopify Plus stores typically have higher activity, custom needs, and support requirements. We also offer a 14-day free trial so you can test everything before committing and cancel anytime during the trial without charge. While our solution may not be the right fit for every store, we appreciate your feedback and remain committed to fair, transparent pricing and responsive support. Thank you again for giving Opus a try.
April 27, 2025
I sell to multiple countries and this app helps me to personalize the cart for all of them. It has many other good features too which definitely will rise conversions and AOV. It is very simple to use and their customer service is helpful and answers fast. Five stars also to my support agent Lulla who helped me to finish the settings.
Thank you so much for your amazing feedback! We're thrilled to hear that Opus is helping you customize the cart experience for different countries—this kind of flexibility is exactly what we aimed for. We’re especially glad that the setup felt smooth and that our support team could assist you promptly and effectively. Your kind words mean a lot to us, and we’re always here if you need anything else along the way. Wishing you continued success with your store!
April 26, 2025
The support is great! I needed help with the installation, and LULLA and DAVID helped me even on the weekend! Can't wait to try this app!
Thank you so much for your thoughtful message! We're thrilled to hear that Lulla and David were able to assist you during the weekend—it means a lot to us that their support made a positive impact on your experience. We’re excited for you to dive in and start making the most of the app. If you need anything along the way or have ideas for improvements, don’t hesitate to reach out. We’re here for you every step of the journey. Thanks again for giving Opus a try—we can’t wait to see what you build with it!
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