Ego Cart Drawer Cart Upsell

The reviews are overwhelmingly positive and consistently praise the app’s customer support, responsiveness, and willingness to help with both simple questions and complex customizations. Many merchants mention specific team members by name and describe fast turnaround times, patient guidance, and effective problem-solving. Users also like the app’s core functionality for cart drawers, upsells, promotions, and design flexibility, often saying it improves the shopping experience and helps increase AOV. Several reviewers note that the app is easy to use, looks good, and integrates well with their store. The main negative feedback is limited but important: a few users report bugs, layout or mobile display issues, slow loading on mobile, and missing or removed features. One reviewer says support did not respond, and another mentions difficulty configuring certain reward/threshold settings without more responsive help. Overall, though, the negative comments are isolated compared with the large volume of praise, and most reviewers feel the team resolves issues quickly and professionally.