Rating

4.8

feedback

454

Reviews

chart

#1,139

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    50%
  • Less than a year
    42%
  • More than a year
    2%

Reviews Summary

The reviews for the KakaClo app are overwhelmingly positive, with users praising its ease of use, efficient inventory management, and helpful customer support. Many users appreciate the diverse product range and the seamless integration with Shopify, making dropshipping and order processing a breeze. However, there is a notable negative review highlighting issues such as inaccurate product descriptions, unresponsive customer support, and severe shipping delays that have caused disruptions and damaged the store's reputation. Despite this, the majority of reviews emphasize the app's effectiveness in simplifying business operations and providing access to trendy and high-quality products.

Highlights

Efficient inventory management and order processing
Helpful customer support
Diverse product range and seamless integration with Shopify
Issues with inaccurate product descriptions, unresponsive support, and shipping delays
Positive impact on business operations and reputation

Rating Breakdown

  • 5
    91% (414 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    6% (28 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2025

This app delivers everything it promises. The product variety, quick sync, and ease of use make it invaluable for my business.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Superb app with excellent product options. It’s streamlined my operations and given my store a competitive edge.

Using app

3 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 15, 2025

Need a zero star rating! 18 days and counting, customers still have not received their packages! Unacceptable response time to emails or the so called live chat box, which, by the way is never live. According to the website, orders are processed within 3 days, it took almost 3 times that! Not a good look for my business to have people waiting so long to get there package. Need to do better at fufliling your promises. Not sure I can trust this will happen in the future!

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 15, 2025

The process of dispatching orders currently takes me between five to seven working days, and in some cases, it can take even longer. This delay means I often have to follow up frequently, as I need to chase or prompt to ensure that the orders are processed and sent out. As a result, this situation leads to unhappy customers.

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 15, 2025

KakaClo has been a game-changer for my business. The support team is always quick to respond and helps me make the best product choices. The shipping speed is good, and the products arrive well-packaged. Offering more exclusive deals for frequent buyers would be a great incentive.

Store

New Way

Using app

13 days

Total reviews

6

Average rating

5.0

All reviews

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