Order Deadline
Estimated delivery date, Order Deadline countdown timer
Rating
4.9
feedback
138
chart
#4,414
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
21%
-
Less than a year
42%
-
More than a year
30%
Reviews Summary
The Order Deadline Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its functionality in displaying accurate lead times and creating a sense of urgency for shoppers. The customer support provided by Mat, the developer, is highly commended for being responsive, helpful, and going above and beyond to assist users with customizations and issues. Users appreciate the ability to set different timers for different countries, the ease of customization, and the impact on conversion rates. However, a few users mentioned slow support response times and some limitations in the app's features, such as the lack of product search functionality and slow cart item updates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 1, 2023
That's exactly what I was looking for and Mat's support is first class - thank you very much!
June 26, 2023
Absolutely fantastic app and outstanding customer service. Although the app may seem to have relatively basic customisation, you can ask Matt almost anything and he's very quick to respond and code in your requests for you. He's also said a lot of the features he's been able to customise for me will be introduced to the app shortly, making the process even simpler! Hands down the greatest feature for me is the ability to set different timers for different countries. There are a lot of apps out there that don't have this feature, which is a nightmare if you ship worldwide. Cannot recommend this app highly enough!
May 15, 2023
App is solid and has been a great addition to our store for a long time. Had a customization change I was needing help with and Mat was extremely fast and thorough with his response. Several times Mat has gotten me fixed up before I had time to respond. Thanks for the great app and support!
April 27, 2023
So far, so good! I've only had the app for a few days and Mat has already been really helpful, helping to customise the look so it meets my store branding perfectly. I was searching everywhere for an app that showed a countdown for dispatch, not delivery, and this is the only one I could find that does it properly. I does seem a little too expensive in comparison to other apps in my store, and it's still too early for me to determine whether the countdown is driving urgency in sales yet, so I will just be monitoring it closely to figure out if the cost of the app is justifiable with a potential increase in conversion rate. I will come back and update my review after a month or two of testing it to confirm whether I will be keeping it running.
Aug. 15, 2022
The support is slow. The app lacks the ability to search for products / collections which are configured with the app. It's too cumbersome to go through the list. Also, the cart items are not always (or very slowly) updated and do not always show with the delivery date data.
Hi there, Sorry to hear you haven't received my response to your email this morning - I personally responded to your email sent 11:28, at 11:52 (within 30 minutes). I've just checked and it looks like the email bounced back unfortunately - it looks like there may have been a typo on the email address given. Please send an in-app support request via the app's admin and I'll respond to that email along with my earlier response. Thanks.
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