Rating

4.8

feedback

790

Reviews

chart

#128

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    23%
  • Less than a year
    47%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the app's effectiveness in enabling features like local delivery date and time pick, customization options, and ease of use. The support team, including individuals like Manoj, Hemadri, and Mayank, received high praise for their responsiveness, helpfulness, and willingness to assist with customizations and troubleshooting. Users also appreciated the app's ability to streamline delivery and pickup scheduling processes, making it a valuable tool for businesses with specific needs. However, there were a few mentions of issues such as difficulty in setting up certain features, limitations in customization, and occasional errors in functionality.

Highlights

Excellent customer service and support
Effective features for local delivery and pickup
Ease of use and customization options
Streamlining delivery and pickup scheduling processes
Occasional issues with setup and functionality

Rating Breakdown

  • 5
    90% (711 ratings)
  • 4
    6% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2024

Great experience with the team, very accomodating and helpful with some customisation requests. Support team is super responsive and gets the work done fast. Very happy would highly recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Guter und sehr netter Kundenservice, mir wurde bei meinem Problem der Installation sehr anschaulich und kompetent geholfen.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you found our customer service friendly and helpful. It’s our pleasure to assist with installation and ensure everything runs smoothly. If you need further support, don’t hesitate to reach out!

5 / 5 Share

Dec. 9, 2024

Tech support responded & solved our issues promptly even when the app clashed with the theme we were using! Would recommend this app solely for the after sales you get.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that our support team could resolve the issue promptly and ensure everything works smoothly with your theme. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help.

5 / 5 Share

Dec. 9, 2024

I recently had the pleasure of working with a representative from Stellar Delivery App, and I must say the experience was nothing short of exceptional. The representative was professional, courteous, and incredibly knowledgeable about their services. They took the time to thoroughly understand my needs and provided tailored solutions that aligned perfectly with my goals. Their communication skills stood out—they responded promptly to my inquiries, explained every step of the process clearly, and ensured I felt confident throughout our interaction. Their dedication to customer satisfaction was evident in the way they went above and beyond to address any concerns I had. Thanks to their expertise and attentive support, I felt valued as a customer and would highly recommend Stellar Delivery App to anyone looking for reliable and efficient service. It’s rare to come across such outstanding representatives who truly care about their clients. Stellar Delivery has earned my trust and loyalty!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear about your exceptional experience with our representative. Your kind words about their professionalism, communication, and dedication mean so much to us. We’re grateful for your trust and recommendation!

5 / 5 Share

Dec. 5, 2024

This is an amazing app. I don't know why I just found out about this. The counselor can solve the questions right away. It's the best app!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear you’re enjoying the app and that our support team could assist you promptly. Your kind words motivate us to keep delivering the best service possible!

All reviews

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