Rating

4.8

feedback

224

Reviews

chart

#251

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    18%
  • Less than a month
    19%
  • Less than a year
    42%
  • More than a year
    11%

Reviews Summary

The Plex app has received overwhelmingly positive reviews from users. Customers appreciate the app's ease of setup, intuitive menus, and customizable features. The support team, particularly Razin, is highly praised for being helpful and responsive. Users have highlighted the app's ability to provide clear and accurate delivery estimates, leading to improved customer satisfaction and a reduction in shipping-related inquiries. The customization options allow seamless integration into store designs, and the app's impact on sales, including decreased cart abandonment and increased conversions, has been noted. Overall, the Plex app is described as a game-changer for enhancing the shopping experience and managing delivery expectations.

Highlights

Ease of setup and customization, intuitive menus
Responsive and helpful customer support, particularly Razin
Clear and accurate delivery estimates, reduced shipping inquiries
Impact on sales, decreased cart abandonment, increased conversions
Seamless integration into store designs, game-changer for enhancing shopping experience

Rating Breakdown

  • 5
    88% (197 ratings)
  • 4
    4% (9 ratings)
  • 3
    3% (6 ratings)
  • 2
    2% (4 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2025

Very useful

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2025

This application is spot on. It helps the clients clearly take a decision, it has helped us for our ready sizes collection.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Sto usando questa app da poco ma mi ha già conquistata! È semplice, intuitiva e ha anche un piano gratuito, quindi la trovo perfetta per chi, come me, sta iniziando a lavorare con la piattaforma Shopify. Ma la cosa che mi ha colpita di più è stato il servizio clienti. Avevo un problema che cercavo di risolvere da sola da almeno 30 minuti, senza successo. Ho deciso di scrivere al supporto e nel giro di pochissimo ho ricevuto una risposta da Razin Naik, che è stato super gentile e professionale. Ha risolto il mio problema in meno di un minuto! È raro trovare un’assistenza così rapida ed efficiente. Per questo consiglio assolutamente questa app: non solo funziona bene, ma c’è anche un team davvero presente dietro. Grazie

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2025

I’ve been using Plex delivery estimation feature for a few month now, and I must say it’s a game changer for managing customer expectations. The estimated delivery dates are consistently accurate, which has helped reduce the number of support tickets we receive about shipping times.

Store

Facity

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2025

Support was helpful

Using app

About 19 hours

Total reviews

2

Average rating

5.0

All reviews

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