Rating

4.8

feedback

98

Reviews

chart

#821

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    33%
  • Less than a month
    16%
  • Less than a year
    16%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the ease of use and customization options available in the app, making it a valuable tool for managing delivery estimates and enhancing customer trust. The app's ability to reduce customer inquiries, improve transparency, and increase conversions was also mentioned frequently. However, there were a few negative reviews that mentioned issues with technical support and functionality, such as bugs and delays in resolving issues.

Highlights

Excellent customer service and support
Ease of use and customization options
Reduction in customer inquiries and increased transparency
Issues with technical support and functionality
Positive impact on conversions and customer trust

Rating Breakdown

  • 5
    85% (83 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    5% (5 ratings)

Reviews with Text

  • 93% (91)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 26, 2025

Using app

11 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2025

Great support and service.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2025

Customer Service is very responsive and I was helped with technical questions. This is a easy and straightforward app, and I will highly recommend

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

Is pretty intuitive and they were even willing to get on a quick call to make sure we set this up correctly. Was helpful since my business is very strict on shipping.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

Razin was very helpful and reply very quick. He fixed right to left bug problems. The customer service is excellent !

Using app

Almost 5 years

Total reviews

2

Average rating

4.0

All reviews

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