Rating

4.8

feedback

217

Reviews

chart

#438

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    15%
  • Less than a month
    21%
  • Less than a year
    44%
  • More than a year
    11%

Reviews Summary

The Plex app has received overwhelmingly positive reviews from users. Customers praise the app for its accuracy in delivery estimates, seamless customization options that integrate well with store designs, and the significant reduction in shipping-related inquiries. The customer support, particularly highlighted by the assistance of Razin, is highly commended for being responsive, helpful, and efficient. Users also appreciate the app's impact on customer satisfaction, sales, and overall store performance. However, there are a few reviews mentioning minor issues with technical support and app functionality.

Highlights

Accurate delivery estimates and reduced shipping inquiries
Seamless customization and integration with store design
Highly praised customer support, particularly Razin
Positive impact on customer satisfaction and sales
Minor issues with technical support and app functionality

Rating Breakdown

  • 5
    88% (190 ratings)
  • 4
    4% (9 ratings)
  • 3
    3% (6 ratings)
  • 2
    2% (4 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Razin was superb, very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Excellent and perfect.

Store

Giftoo

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Perfecto

Store

EazeeFY

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Excelente servicio, el chat de soporte muy bueno, gracias

Store

Pamo

Using app

About 2 hours

Total reviews

5

Average rating

4.6

All reviews

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