Lotus Lake review for Order Desk

Sept. 23, 2016

This is a great app. Lots of powerful features to automate order flow and generating emails, packing slips, updates, etc. Which were our requirements (I am sure it has a lot more functions) It solved one of our biggest challenges. Which was how to route orders to different vendors (drops shippers) and send sensible updates and packing slips... The support provided by the Order desk team is exceptional. They really understood what we needed and always replied promptly with detailed instructions on how to set up the system to make things work. Even added a feature to add more details to the tracking no. fields based on our feedback! Highly recommend this app if you need to manage orders from different channels and work with different drop shippers.