CHARGIFY Free Extra Fee
CHARGIFY Extra Fee Surcharge | Additional Checkout Charges
Rating
4.1
feedback
11
chart
#2,623
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
27%
-
Less than a day
0%
-
Less than a month
55%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, many users found the app helpful, easy to use, and exactly what they needed for their online store. The customer service was praised for being responsive and helpful in resolving issues. However, on the negative side, some users experienced bugs, coding issues, and limitations with the app. There were complaints about the app not working with certain themes, requiring specific product configurations, and lacking customization options. Overall, the app received a range of ratings from 1 star to 5 stars, with users highlighting both its strengths and weaknesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 18, 2024
ZERO STARS - this is a disaster - the coding is simply insane - on first install - the buyers see icons (like trash can) in cart that allow buyer to change the surcharge (!) or even delete it and checkout with no fee added. The app is full of bugs - we worked hours with support only to deal with incompetent and dishonest developer - who did not keep his word. We tried 3x to get this working and we finally did - but the app requires a products with dozens of variants that screws up both products collections and shipping. AVOID LIKE THE PLAGUE! This is the perfect example of free being very expensive. The demo store is NOT what you will get when you load app - that requires hours of begging developers to fix the app - and then they tell you - it only works with shopify default themes (that nobody uses) and does not work with multi-currency (so does not support intl sales).
Sept. 13, 2024
This app helped me a lot!
Hello Root, MageComp thanks you for your generous review. Rest assured that we will keep on improving our services for valued MageComp customers. We also thank you for being the best part of MageComp. If you have any questions or concerns, feel free to drop us a line. Have a wonderful day & take care! MageComp Shopify Team
Sept. 11, 2024
This is what i look for when setting up my webstore on Shopify. Highly recommend! the customer service also very responsive in answering my query.
Hi Tracy, Thank you so much for your feedback. We're happy to know that CHARGIFY app is functioning well & satisfying your business needs. Please get in touch with us anytime for any help. Kind regards, MageComp Shopify Team
Sept. 9, 2024
Just starting using Chargify and it is exactly what I need for my business. The team was extremely helpful in helping to customize a feature and they responded quickly, fixing the issue with a sense of urgency.
Hello Amy, We thank you for submitting your review. We're so pleased to hear that you're completely satisfied with our customer support & feature customization. Please get in touch again whenever you need any assistance. We're up to fix issues. Wishing you a nice day! MageComp Shopify Team
Aug. 16, 2024
So far, so good with this app! We couldn't get it installed correctly because we were using an older theme, but Anjali helped us get working perfectly.
Hi Alice Circle Team, We hope that the app is now working as it should & satisfying your business needs. Please reach out to us anytime in case you need any assistance. Best regards, MageComp Shopify Team
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