CHARGIFY Extra Fee
CHARGIFY Extra Fee Surcharge | Additional Checkout Charges
Rating
3.8
feedback
17
chart
#15,375
All reviews
March 26, 2025
need it to charge shipping cause with multiple vendre, you cant use shopify shipping but when you add this fee, customers can just remove it from the cart so theres no point
Dear Prime Zone Team, We are sorry to know that you faced the experience with our CHARGIFY app. Our team can help you resolve the issue. We have sent you an email to assist you. So could you please respond to us? Looking forward to hearing back from you. Thanks! MageComp Shopify Team
Nov. 12, 2025
dec 2024 - terrible, this app is glitchy and makes the process from cart to checkout very combative. I've had to resolve multiple orders with refunds as this app happens to over charge customers with sometimes up to 15 extra payment processing fee charges . customer service said they have fixed the error, but its still happening. its not a good look having to apologise to customers when the app was supposed to have been fixed. November 2025 - update - This app has been nothing but trouble. The developers keep saying the issues are fixed, but every time I reinstall it, the exact same problems happen again. No real solutions, just repeated promises. On top of that, it’s now charging for a paid plan even though the app isn’t functioning properly. They’re also charging two separate processing fees, which is not only unreasonable but actually illegal if it exceeds the true cost to the business. After uninstalling it for the third time, I’m done until they can prove the problems are genuinely resolved. Save yourself the frustration — do not install unless you want ongoing issues they can’t seem to fix.
Hello Kate, We apologize for the experience and difficulty you faced with the app. The development team is rechecking the issue. We have also reached out to you via WhatsApp and email. Stay connected as we will be communicating with you there. Thanks, MageComp Shopify Team