CHARGIFY Extra Fee for Shopify

CHARGIFY Extra Fee

CHARGIFY Extra Fee Surcharge | Additional Checkout Charges

Developer
View on App Store

Rating

3.7

feedback

14

Reviews

chart

#2,426

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    29%
  • Less than a day
    21%
  • Less than a month
    29%
  • Less than a year
    14%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify app are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick responses, and helpful assistance with customization. Users appreciate the app's functionality and ease of use. However, negative themes include compatibility issues with certain themes, glitches in the app causing overcharging and checkout problems, and difficulties in resolving technical issues with the developer. Some users also mentioned limitations in theme compatibility and international sales support.

Highlights

Excellent customer service and quick responses
Compatibility issues with themes
Glitches causing overcharging and checkout problems
Difficulties in resolving technical issues with the developer
Limitations in theme compatibility and international sales support

Rating Breakdown

  • 5
    64% (9 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (1 ratings)
  • 1
    21% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 3, 2025

Worked well while I used this app. It is unfortunate with my new theme it doesn’t work but I understand. Customer service was always very helpful and some what quick for response.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

May 20, 2025

I LIKE ONLY MAGECOMP'S APPS AND THEY ARE THE BEST AND EVALUATED SERIOUS COOPERATING WITH SHOPIFY ALWAYS NICE KIND AND POLITE WITH SHOPIFY CUSTOMERS

Using app

About 1 hour

Total reviews

41

Average rating

5.0

Developer Reply

Hi Danilo, So glad to know that you are extremely happy with our services and products. Keep checking our apps for exploring new features. Kind regards, MageComp Shopify Team

1 / 5 Share

March 26, 2025

need it to charge shipping cause with multiple vendre, you cant use shopify shipping but when you add this fee, customers can just remove it from the cart so theres no point

Using app

41 minutes

Total reviews

12

Average rating

2.3

Developer Reply

Dear Prime Zone Team, We are sorry to know that you faced the experience with our CHARGIFY app. Our team can help you resolve the issue. We have sent you an email to assist you. So could you please respond to us? Looking forward to hearing back from you. Thanks! MageComp Shopify Team

5 / 5 Share

Feb. 25, 2025

Excellent service. their app wasnt working correctly with my system when installed and they were happy to assist me with all my requirements.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Sabre Security Mart Team, Happy to know that our app worked for you. Please get in touch with our support team. We will come up with the solution. Have a great day ahead! MageComp Shopify Team

1 / 5 Share

Dec. 27, 2024

terrible, this app is glitchy and makes the process from cart to checkout very combative. I've had to resolve multiple orders with refunds as this app happens to over charge customers with sometimes up to 15 extra payment processing fee charges . customer service said they have fixed the error, but its still happening. its not a good look having to apologise to customers when the app was supposed to have been fixed.

Using app

9 months

Total reviews

11

Average rating

4.6

Developer Reply

Hello Kate, We apologize for the experience and difficulty you faced with the app. The development team is rechecking the issue. We have also reached out to you via WhatsApp and email. Stay connected as we will be communicating with you there. Thanks, MageComp Shopify Team

All reviews

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