Rating

4.8

feedback

113

Reviews

chart

#263

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    24%
  • Less than a year
    56%
  • More than a year
    18%

Reviews Summary

The Order Fulfillment Guru app has received overwhelmingly positive reviews from users who have found it to be a valuable tool for automating order routing and streamlining fulfillment processes. Users appreciate the ease of setup, responsive customer support, and the app's ability to handle complex order routing logic. Kevin, from the support team, is specifically highlighted for his helpfulness and quick responses in resolving issues. The app has been praised for its functionality in managing multiple warehouses, connecting with fulfillment partners, and improving order management efficiency. However, there is one negative review that mentions issues with inventory level updates and lack of timely support from the app's team, leading to difficulties in managing orders effectively.

Highlights

Positive user experience with app functionality and ease of use
Responsive and helpful customer support, particularly Kevin's assistance
Efficient automation of order routing and fulfillment processes
Ability to handle complex order routing logic and manage multiple warehouses
One negative review highlighting issues with inventory updates and lack of timely support

Rating Breakdown

  • 5
    97% (110 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2025

Works well and does what it says. Would recommend.

Store

xSuit

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 13, 2025

Order Fulfillment Guru has been a great solution for our print-on-demand needs, allowing us to route specific POD orders to another ShipStation account. Kevin was incredibly helpful throughout the process—answering all our questions and providing excellent support. Now that everything is running smoothly, it has streamlined our workflow and made order management much more efficient. If you need a way to automate order routing, this tool is definitely worth considering!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We are super excited to help, as always. Thanks for the lovely review.

5 / 5 Share

Feb. 12, 2025

The app so far has been very simple to set up and easy to use- almost a little too easy, I wasn't sure it would actually work! Glad to find an app that actually does what it says it will do. Works well for our needs.

Using app

About 1 month

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for the lovely review. We are always excited and happy to help!

5 / 5 Share

Jan. 3, 2025

We have a few suppliers that we send orders to via email for fulfillment. OFG provides a quick and easy way to send the orders for fulfillment and to track open and shipped orders. The one or two questions we have had along the way have been answer very quickly. Couldn't ask for more. Nice job.

Using app

5 months

Total reviews

23

Average rating

5.0

Developer Reply

Thank you for the lovely review. We are happy and excited to help!

5 / 5 Share

Dec. 17, 2024

Great product, very reliable service, have been able to set it and forget it!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the lovely review. We are always excited to help!

All reviews

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