Order Fulfillment Guru OMS
Automate multi-store/vendor order fulfillment & inventory sync
Rating
4.9
feedback
104
chart
#463
All reviews
Review RSS Feed
Nov. 11, 2025
Very useful service that we used to easily dropship from our distributors. Great and quick support team!
Oct. 31, 2025
Their customer service is really good - very fast and always helpful. Highly recommend working with OFG!
Store
4 Art Partners
Using app
6 months
Thank you! We are super happy to help!
Oct. 17, 2025
Order Fulfillment Guru simplifies our process of submitting fulfillment requests to multiple suppliers. Its straightforward setup and robust features enabled a smooth integration with our existing workflow. The support team is highly responsive and provides excellent assistance.
Thank you for the lovely review. We are super excited to help.
Oct. 16, 2025
We have been testing this app now for over half a year, but unfortunately it is not working as expected. When importing products from a foreign supplier which is having variant names in a different language the whole thing stops working because it needs to same variant names and not only SKU's. Stops working? Not only that: it creates new shopify product ID's and sets the prices to 0 There seems to be a complicated way around setting up variant names using metafields. But how to do that with hundreds of products? There are apps on the shopify app store who claim to only use the SKU as a reference point. The developer replied with:'SKUs are not reliable as many stores do not enforce unique SKUs in their store.' If this is the real reason, then that is easy to solve, because we instructed our suppliers to create unique SKU's. and again: if this is the real reason, allow users of your app to have the choice: sync by SKU only, or Sync by SKU and variant names. Make that as a clear option and a lot of irritation would have been avoided. For us the app is not really usable for suppliers who use different languages for their variant names. Just an absolute nightmare. Pity i did not know that when i started using this app.
Hi, Thank you for your feedback. First, I want to apologize if our app is not meeting your expectations. It is our goal to for the app to be accurate, reliable, and scalable. I also want to address a couple of your concerns: 1. Currently, the product sync works by matching product options and variant names. Hence, if you want to sync to an existing product in your store, they need to match. If they don't match (such as different spellings of the variant names) and you have 'Create new products automatically' enabled, then new products will be created (with new product ID). If you have Price sync set to 'Do not import', then the new products will have a zero price. 2. As for translations of product options or variant names, perhaps there's another app that can help with translating the names and options? Our app currently requires the options and names to be the same. SKUs are not reliable as many stores do not enforce unique SKUs in their store. 3. For the specific SKU Ban/Eth/Bea/250. The product sync didn't work because the partner has this Product options: Size, Whole beans or pre-ground?, whereas the Product options in your store is: Size, Hela Bönor eller Bryggmalet. This doesn't match thus the product is not synced. Also, the partner has since made the product not available for export. If you ask the partner to enable this product for export and adjust the Product options, then the sync will work. Let me know if you have any questions or how else I can help.
Sept. 18, 2025
App works great and customer service is excellent! A huge frustration with most apps I've dealt with is getting help when I need it. They (Claire) helped me resolve my error and got me up and running quickly.
Thank you! We are super excited and happy to help. Claire
Aug. 19, 2025
Easy setup, and works with minimal issues. Had 1 since using and the team sorted very quickly.
Thank you. We are happy to help!
Aug. 8, 2025
Very helpful and reactive support.
Thank you! We are excited and happy to help!
Aug. 6, 2025
We have been using OFG for a 2+ years, it's changed our business model.. Yes we have our own warehouse full of stock, but the ability to dropship a range of product seamlessly from suppliers warehouse. Well that's great for sales and cashflow!! Kevin and the support team are excellent, quick replies, exact knowledge answers, its 100% want you want!
Thank you for the lovely review. We are always excited and happy to help!
July 23, 2025
July 9, 2025
Great and useful app and excellent customer service from Kevin & the team.
Thank you! We are excited and happy to help, as always!
June 25, 2025
June 11, 2025
Wow. The best customer support I've had for an app for a long time. And the app is packed full with a million options - they leave no page unturned.
Thank you! We are always super excited to help. Let us know if you need anything else.
May 9, 2025
Order Fulfillment Guru is easy to set up and has prompt support. We are just getting started but think it will enable us to scale our business in a short time frame.
Thank you! We are super excited and always happy to help!
April 27, 2025
This app has truly saved my life as a small business whose vendors drop-ship. I would not be able to run my store without it. Support is super fast and helpful too. All around five stars!
Thank you! We are super excited and happy to help!
April 8, 2025
app works like a charm. Price seems extreme at first but the team at order fulfillment guru is outstanding. I would recommend this app to those who have a need with shipping from multiple warehouse, etc. When an app and a good team behind that app come together its like magic and you dont even know how you functioned without the app.
Thank you for the review. We really enjoyed working with your team and, as always, happy to help.
April 3, 2025
I’ve been super happy with Kevin’s assistance. Getting off the ground has been challenging however diving in and being super responsive has been Kevin’s greatest strength! Guru is an awesome app and makes connections between stores so easy. Their ongoing support is undeniable!
Thank you for the amazing review. We are super excited and always happy to help!
March 21, 2025
This app is the backbone of our multi location fulfilment business. It is also the only solution I found that enabled Shopify Managed Markets to work with custom locations, but is suitable for all Shopify plans. It is HIGHLY configurable and will without any doubt meet your routing and fulfilment needs. Support is extremely fast and responsive. I cannot recommend it highly enough.
Thank you so much! We are always excited to help in any way we can.