Order Fulfillment Guru
Split multi-vendor orders Order routing rules Multi-store sync
Rating
5.0
feedback
108
chart
#220
All reviews
Rating Breakdown
March 23, 2022
We recently used this software to work around Shopify's constraints with orders containing products from several locations (dropshippers) and the inventory synchronising concerns that come with it. Order Fulfilment Guru entirely eliminates these issues and has proven to be the sole solution for our company because it produces its own virtual locations in addition to the limited Shopify locations. As a consequence, orders (even bundle orders) are processed quickly and efficiently, and you can send a sleek, professional email/portal to your fulfilment provider with exact shipping feedback to your customers. The app support (located in New York) has been the best of any app developer we've worked with. This is a game changer that has cut the number of hours spent manipulating spreadsheets in half.
Thank you for the lovely review. We are happy to help and let us know if you need anything else!
March 14, 2022
Total lifesaver! We have two fulfillment partners who need to be sent emails with packing slips attached and struggled to figure out how to do this for four months. I booked an intro call with Cork, explained the situation, and we were up and running in less than an hour. LOVE that they offer White Glove installation, which is great for someone like me who knows what we need but not how to do it.
Thank you so much! We are always happy and excited to help!
March 11, 2022
OFG is very good and Dean is great. He is very helpful and is always willing to meet on a short notice if anything comes up.
We have enjoyed working with your team. Looking forward to our continued collaborations.
Feb. 22, 2022
Order Fulfillment Guru does everything we need and more. A great aspect of choosing this application isn't only the automatic routing and other features but also the excellent support you receive should there be questions. 10 out of 10. Great application and great customer support.
Thank you so much for the lovely review. We are happy to help as always.
Feb. 21, 2022
The team at Order Fulfilment Guru have been super responsive and helpful. Setting up the app was really easy and took no time at all.
Thank you very much for the lovely review. We are always happy to help!
Feb. 18, 2022
We need to route certain orders submitted into shopify by and 3rd party tool to a different fulfillment center. Setup was easy. Works perfectly.
Thank you for the lovely review. We are always happy to help
Feb. 14, 2022
Really great app. It's gonna help us a lot. The customer support is awesome. Get this app to simplify your process with suppliers and vendors.
Thanks for the lovely review. We are always excited to help!
Feb. 1, 2022
Dean has been incredibly helpful in setting up a complex multi country/warehouse system. A great app and they could not have been more helpful in helping us understand the system and setting all the routing, especially for a non-techy person. Simply brilliant.
Using app
About 2 years
Total reviews
2
Average rating
5.0
Thank you much for the lovely review. We are so happy to help!
Jan. 31, 2022
Very well working app, intuitive to most of my suppliers, very flexible in including updates, great customer service
Thank you! We are very excited and happy to help!
Jan. 28, 2022
We're using the app to split orders so our warehouse can process them individually and it works perfectly. Their support is top notch as well.
Thank you for the lovely reply. We are always happy to help, have a great day!
Jan. 24, 2022
Kevin was super helpful and resolved all the issues right away when we needed his help. He helped us configure the help and set it up with the integration. He also followed up if there is anything else he could help with. Great customer service. Thanks!
Thank you so much for the lovely review. We are always happy to help!
Dec. 30, 2021
Great customer support, highly recommended. Requires a little more set up than we would have liked but it will certainly get the job done.
Thank you for the lovely review. So happy that we can help.
Dec. 3, 2021
Since we have multiple vendors, this tool allows us to send order confirmation emails to each vendor. It has helped us tremendously and is very useful.
Thank you for the lovely review. We enjoyed helping out and let us know if your team has any questions.
Sept. 25, 2021
I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!
Thank you so much! We look forward to help you as always.
Sept. 2, 2021
Der Kundensupport ist sehr schnell und hilfreich. Bei Problemen bekommt man sofort Unterstützung. Sehr gut!
Thank you for the lovely review! Happy to help!
Sept. 1, 2021
The customer service is unmatched! The app is also great for beginner dropship suppliers who cannot afford an app currently like me!
Thanks for the lovely review. We are always happy to help!
April 29, 2023
Order Fulfilment Guru and the support at Cork Labs are top-notch. I'm a bonafide novice and their patience with me was great. I highly recommend them.
Thank you so much for the lovely review. We always look forward to help you and let us know if you have any other questions.
Aug. 9, 2021
This app has literally automated my entire order process. I don't have to sent each order to my distributor. The app does it for me. Major game changer and saves me so much time. I can be on vacation and feel comfortable that all my orders are being sent to my distributor and then to my customers. Thank you so much!
Thank you so much for the lovely review. We enjoyed working with your team and let us know if you have any other questions.
Aug. 9, 2021
I used this app to help with drop-shipment orders. I like how we needed a new feature, and they implemented it within 24 hours! They listen to their customers and strive to provide value to their service.
Thank you for the lovely review. Please let us know if you have any other questions.
Aug. 2, 2021
Their customer service was incredibly helpful and super quick to respond. I am very happy with the functionality this app provided to my store.
Thank you for the lovely review. Please let us know if you have any other questions.