All reviews

Rating Breakdown

  • 5
    98% (106 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 23, 2022

We recently used this software to work around Shopify's constraints with orders containing products from several locations (dropshippers) and the inventory synchronising concerns that come with it. Order Fulfilment Guru entirely eliminates these issues and has proven to be the sole solution for our company because it produces its own virtual locations in addition to the limited Shopify locations. As a consequence, orders (even bundle orders) are processed quickly and efficiently, and you can send a sleek, professional email/portal to your fulfilment provider with exact shipping feedback to your customers. The app support (located in New York) has been the best of any app developer we've worked with. This is a game changer that has cut the number of hours spent manipulating spreadsheets in half.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the lovely review. We are happy to help and let us know if you need anything else!

5 / 5 Share

March 14, 2022

Total lifesaver! We have two fulfillment partners who need to be sent emails with packing slips attached and struggled to figure out how to do this for four months. I booked an intro call with Cork, explained the situation, and we were up and running in less than an hour. LOVE that they offer White Glove installation, which is great for someone like me who knows what we need but not how to do it.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We are always happy and excited to help!

5 / 5 Share

March 11, 2022

OFG is very good and Dean is great. He is very helpful and is always willing to meet on a short notice if anything comes up.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We have enjoyed working with your team. Looking forward to our continued collaborations.

5 / 5 Share

Feb. 22, 2022

Order Fulfillment Guru does everything we need and more. A great aspect of choosing this application isn't only the automatic routing and other features but also the excellent support you receive should there be questions. 10 out of 10. Great application and great customer support.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the lovely review. We are happy to help as always.

5 / 5 Share

Feb. 21, 2022

The team at Order Fulfilment Guru have been super responsive and helpful. Setting up the app was really easy and took no time at all.

Using app

20 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for the lovely review. We are always happy to help!

5 / 5 Share

Feb. 18, 2022

We need to route certain orders submitted into shopify by and 3rd party tool to a different fulfillment center. Setup was easy. Works perfectly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the lovely review. We are always happy to help

5 / 5 Share

Feb. 14, 2022

Really great app. It's gonna help us a lot. The customer support is awesome. Get this app to simplify your process with suppliers and vendors.

Using app

2 days

Total reviews

22

Average rating

5.0

Developer Reply

Thanks for the lovely review. We are always excited to help!

5 / 5 Share

Feb. 1, 2022

Dean has been incredibly helpful in setting up a complex multi country/warehouse system. A great app and they could not have been more helpful in helping us understand the system and setting all the routing, especially for a non-techy person. Simply brilliant.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you much for the lovely review. We are so happy to help!

5 / 5 Share

Jan. 31, 2022

Very well working app, intuitive to most of my suppliers, very flexible in including updates, great customer service

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We are very excited and happy to help!

5 / 5 Share

Jan. 28, 2022

We're using the app to split orders so our warehouse can process them individually and it works perfectly. Their support is top notch as well.

Store

Sans

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely reply. We are always happy to help, have a great day!

5 / 5 Share

Jan. 24, 2022

Kevin was super helpful and resolved all the issues right away when we needed his help. He helped us configure the help and set it up with the integration. He also followed up if there is anything else he could help with. Great customer service. Thanks!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the lovely review. We are always happy to help!

5 / 5 Share

Dec. 30, 2021

Great customer support, highly recommended. Requires a little more set up than we would have liked but it will certainly get the job done.

Using app

9 days

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for the lovely review. So happy that we can help.

5 / 5 Share

Dec. 3, 2021

Since we have multiple vendors, this tool allows us to send order confirmation emails to each vendor. It has helped us tremendously and is very useful.

Using app

About 2 years

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for the lovely review. We enjoyed helping out and let us know if your team has any questions.

5 / 5 Share

Sept. 25, 2021

I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We look forward to help you as always.

5 / 5 Share

Sept. 2, 2021

Der Kundensupport ist sehr schnell und hilfreich. Bei Problemen bekommt man sofort Unterstützung. Sehr gut!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review! Happy to help!

5 / 5 Share

Sept. 1, 2021

The customer service is unmatched! The app is also great for beginner dropship suppliers who cannot afford an app currently like me!

Using app

3 months

Total reviews

8

Average rating

4.4

Developer Reply

Thanks for the lovely review. We are always happy to help!

5 / 5 Share

April 29, 2023

Order Fulfilment Guru and the support at Cork Labs are top-notch. I'm a bonafide novice and their patience with me was great. I highly recommend them.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the lovely review. We always look forward to help you and let us know if you have any other questions.

5 / 5 Share

Aug. 9, 2021

This app has literally automated my entire order process. I don't have to sent each order to my distributor. The app does it for me. Major game changer and saves me so much time. I can be on vacation and feel comfortable that all my orders are being sent to my distributor and then to my customers. Thank you so much!

Using app

8 months

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for the lovely review. We enjoyed working with your team and let us know if you have any other questions.

5 / 5 Share

Aug. 9, 2021

I used this app to help with drop-shipment orders. I like how we needed a new feature, and they implemented it within 24 hours! They listen to their customers and strive to provide value to their service.

Store

SawHaul

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the lovely review. Please let us know if you have any other questions.

5 / 5 Share

Aug. 2, 2021

Their customer service was incredibly helpful and super quick to respond. I am very happy with the functionality this app provided to my store.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review. Please let us know if you have any other questions.