Order Fulfillment Guru
All reviews
I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!
Thank you so much! We look forward to help you as always.
This app has literally automated my entire order process. I don't have to sent each order to my distributor. The app does it for me. Major game changer and saves me so much time. I can be on vacation and feel comfortable that all my orders are being sent to my distributor and then to my customers. Thank you so much!
Thank you so much for the lovely review. We enjoyed working with your team and let us know if you have any other questions.
I used this app to help with drop-shipment orders. I like how we needed a new feature, and they implemented it within 24 hours! They listen to their customers and strive to provide value to their service.
Thank you for the lovely review. Please let us know if you have any other questions.
This app does exactly what I need it to do. It splits my orders perfectly and sends them directly to my vendors ship station accounts. The team is outstanding! Very quick to respond and super helpful!!
Thank you so much for the lovely review! We are happy to help as always!
Order Guru is a fantastic app to automate your dropship business. The team at order guru is very responsive and very helpful. They helped us by going over and beyond to meet the specific needs of our dropship processes and made sure that the entire process was in alignment with our downstream systems. A big shoutout to Dean for his continuous support and help.
Thanks for the review. We appreciate it and are happy to help.
Amazing app, integrates very well with other plugins and supports dropshipping very efficiently. Great support from the app developers too.
Thanks so much for the lovely review. Happy to help and let us know if you have any other questions.
Great support and communication from Claire and the app works well for what we need. Direct integration with Click and Drop would be a great addition in the future.
Thank you for the lovely review. We offer integration with Royal Mail (you can print shipping labels or provide prepaid shipping labels to your suppliers) via our EasyPost integration. Please let me know if you have any additional questions.
App support provided excellent and timely help with setup. Very excited about the order splitting and Shipstation integration.
Thanks so much for the lovely review! We really enjoyed helping you and let us know if you have any additional questions.
I operate a new dropshipping business. I had started by manually sending orders to suppliers, receiving tracking info by return of mail, and then copying/pasting tracking info into Shopify = totally unsustainable. This app has saved me hours already; it sends the orders straight to suppliers, they can see all orders in one place and then upload tracking info there which gets sent straight to customer. I've been in touch with Claire from support a few times and some of the improvements suggested have already been implemented. Great app and only getting better!
Thanks so much for the lovely review! We really appreciate it. We are happy to help and let us know if you have any other questions.
Fulfillment Guru is an amazingly powerful, yet exceptionally simple to use, order routing app. We started working with third-party fulfillment centers and needed to split up orders and route products to the correct shipping accounts, and Fulfillment Guru let us do that with ease. On top of that, their customer service is second to none. And I mean that. I requested a specific feature get added, and not only did they follow through, but they have also been so patient in answering all of my questions. 5+ Stars. Would recommend to EVERYONE that has more than just basic shipping and fulfillment needs.
Thank you for the lovely review. We really enjoyed working with your team and are happy to help!
Amazing customer support -- I reached out over email and asked for phone support, and they spent over an hour on the phone with me to understand what we were looking to do and help set up solutions that work best for our shop. Thank you!
Thank you for the lovely review! We enjoyed working with you and look forward to helping you in this beautiful partnership. Love the lobster rolls!
I used this app to split orders to different suppliers. The app is super easy to be used and has also a really user friendly layout. It is a perfect application for dropshipping and also for multi-vendor. The customer care is really amazing!
Thank you for the lovely review! We are happy to help and let us know if you have any additional questions.
We are using this app to help streamline the fulfilment process with our vendors. It has helped them access their orders faster. Thanks!
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
I used this app to send an email notification to my suppliers everytime an order comes in. Had to go back & forth to figure out and set it up properly, but its been a game changer for our business. The support was top notch & exceptional. Highly recommended.
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
I searched for an app to help me with smaller dropshippers and contacts I had my myself and this app is just perfect! Gives each of my suppliers their own page where they can view/process all orders from for me. It's a superb app and the customer service is second to none! Anytime I have had a problem (which isn't many admittedly), they have responded quickly and sorted out any issues with speedy professionalism. I couldn't recommend them highly enough. I brilliant app and even better customer service. Thank you.
Thank you so much for the lovely review! Happy to help anytime!
Our store occasionally utilizes 3PL (third-party logistics) fulfillment centers in order to ship to specific countries internationally and the Order Fulfillment Guru application has really helped to streamline our communications, manage inventory, and to fulfil these orders efficiently! On top of that, Claire from the Support Team as well as the Product Team have been fantastic and prompt with their customer support as well as implementing/considering any unique and specific requirements! We would surely recommend this application.
Liking this app! It looks nice and professional and does what it sais it does Super easy to install - It sets itself up really easily too - The only thing I needed to do was set up shipping rates for the suppliers (copied existing ones with one click) and then set the product to be stocked at that supplier - super easy! This really does allow a warehouse to fulfill / complete orders and add tracking back to shopify without any other software at all! Packing slips would be a great addition - Let us know if possible. Cheers!
Thank you iKegger NZ team! We really appreciate your feedback and will be incorporating your requests as soon as possible! Stay safe!
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