Order Fulfillment Guru
All reviews
Say, I receive an order fulfillment request from another store, the order value is $50. But the product price for a reseller is $25 so then how can I receive payments of $25 from a reseller for the price of the products?
We are loving Fulfillment Guru! The app is easy to set up, it saves our team time and orders are more accurate. We used to send drop ship orders manually, which left room for human error and the labels were created right away even if the item wasn't shipping yet, which caused customer confusion. High recommend! Also, the customer service is great. I had a lot of questions and they answer the, fast and accurately.
Thanks so much for the lovely review! We really enjoyed helping your team.
Total lifesaver! We have two fulfillment partners who need to be sent emails with packing slips attached and struggled to figure out how to do this for four months. I booked an intro call with Cork, explained the situation, and we were up and running in less than an hour. LOVE that they offer White Glove installation, which is great for someone like me who knows what we need but not how to do it.
Thank you so much! We are always happy and excited to help!
Order Fulfillment Guru does everything we need and more. A great aspect of choosing this application isn't only the automatic routing and other features but also the excellent support you receive should there be questions. 10 out of 10. Great application and great customer support.
Thank you so much for the lovely review. We are happy to help as always.
The team at Order Fulfilment Guru have been super responsive and helpful. Setting up the app was really easy and took no time at all.
Thank you very much for the lovely review. We are always happy to help!
We need to route certain orders submitted into shopify by and 3rd party tool to a different fulfillment center. Setup was easy. Works perfectly.
Thank you for the lovely review. We are always happy to help
Dean has been incredibly helpful in setting up a complex multi country/warehouse system. A great app and they could not have been more helpful in helping us understand the system and setting all the routing, especially for a non-techy person. Simply brilliant.
Thank you much for the lovely review. We are so happy to help!
Kevin was super helpful and resolved all the issues right away when we needed his help. He helped us configure the help and set it up with the integration. He also followed up if there is anything else he could help with. Great customer service. Thanks!
Thank you so much for the lovely review. We are always happy to help!
I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!
Thank you so much! We look forward to help you as always.
This app has literally automated my entire order process. I don't have to sent each order to my distributor. The app does it for me. Major game changer and saves me so much time. I can be on vacation and feel comfortable that all my orders are being sent to my distributor and then to my customers. Thank you so much!
Thank you so much for the lovely review. We enjoyed working with your team and let us know if you have any other questions.
I used this app to help with drop-shipment orders. I like how we needed a new feature, and they implemented it within 24 hours! They listen to their customers and strive to provide value to their service.
Thank you for the lovely review. Please let us know if you have any other questions.
This app does exactly what I need it to do. It splits my orders perfectly and sends them directly to my vendors ship station accounts. The team is outstanding! Very quick to respond and super helpful!!
Thank you so much for the lovely review! We are happy to help as always!
Order Guru is a fantastic app to automate your dropship business. The team at order guru is very responsive and very helpful. They helped us by going over and beyond to meet the specific needs of our dropship processes and made sure that the entire process was in alignment with our downstream systems. A big shoutout to Dean for his continuous support and help.
Thanks for the review. We appreciate it and are happy to help.
Amazing app, integrates very well with other plugins and supports dropshipping very efficiently. Great support from the app developers too.
Thanks so much for the lovely review. Happy to help and let us know if you have any other questions.
Great support and communication from Claire and the app works well for what we need. Direct integration with Click and Drop would be a great addition in the future.
Thank you for the lovely review. We offer integration with Royal Mail (you can print shipping labels or provide prepaid shipping labels to your suppliers) via our EasyPost integration. Please let me know if you have any additional questions.
App support provided excellent and timely help with setup. Very excited about the order splitting and Shipstation integration.
Thanks so much for the lovely review! We really enjoyed helping you and let us know if you have any additional questions.
I operate a new dropshipping business. I had started by manually sending orders to suppliers, receiving tracking info by return of mail, and then copying/pasting tracking info into Shopify = totally unsustainable. This app has saved me hours already; it sends the orders straight to suppliers, they can see all orders in one place and then upload tracking info there which gets sent straight to customer. I've been in touch with Claire from support a few times and some of the improvements suggested have already been implemented. Great app and only getting better!
Thanks so much for the lovely review! We really appreciate it. We are happy to help and let us know if you have any other questions.
Fulfillment Guru is an amazingly powerful, yet exceptionally simple to use, order routing app. We started working with third-party fulfillment centers and needed to split up orders and route products to the correct shipping accounts, and Fulfillment Guru let us do that with ease. On top of that, their customer service is second to none. And I mean that. I requested a specific feature get added, and not only did they follow through, but they have also been so patient in answering all of my questions. 5+ Stars. Would recommend to EVERYONE that has more than just basic shipping and fulfillment needs.
Thank you for the lovely review. We really enjoyed working with your team and are happy to help!
Amazing customer support -- I reached out over email and asked for phone support, and they spent over an hour on the phone with me to understand what we were looking to do and help set up solutions that work best for our shop. Thank you!
Thank you for the lovely review! We enjoyed working with you and look forward to helping you in this beautiful partnership. Love the lobster rolls!
I used this app to split orders to different suppliers. The app is super easy to be used and has also a really user friendly layout. It is a perfect application for dropshipping and also for multi-vendor. The customer care is really amazing!
Thank you for the lovely review! We are happy to help and let us know if you have any additional questions.
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