
Rating
2.4
feedback
3
chart
#14,406
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The reviews for this Shopify app are mixed, with one negative review highlighting frustrations with duplicating products in orders, clearing orders, and lack of support from the developers. On the positive side, two 5-star reviews praise the app for its communication, cost-effectiveness, and efficiency in the picking and packing process. One user mentioned that the app was a suitable replacement for a discontinued app and appreciated the responsiveness of the development team in addressing issues and implementing features. Overall, the app seems to have potential but may still have some room for improvement in terms of functionality and user experience.
Highlights
Rating Breakdown
All reviews
March 10, 2025
I'm not one to leave reviews especially negative ones but this app has been extremely frustrating. We've used this app for over a year. It use to work well, but over the last 4-6 months it's become very frustrating, costly and a waste of time. It duplicates some products in orders, so staff will spend time picking 60 pieces only to find out it was 30. It doesn't clear all orders, and several more issues. We've been trying to work with the app developers and get nothing but push back and say it's not their problem. We've gone days and weeks without it working correctly costing our company lost time, productivity and money.
March 21, 2024
Goede app, innoveren rap en fijn in de communicatie. Ook nog eens een stuk goedkoper dan alternatieven!
Nov. 21, 2023
For any e-commerce company, the efficiency of the picking and packing process is crucial for successful operations. We had relied on TradeGecko’s PickPack app for years, a straightforward and effective Shopify application compatible with iOS. Sadly the app was discontinued, leaving us with limited options for maintaining our established workflow on iPhones during the picking and packing stages. After research, we were glad to come across the OP App, which was the most similar to the TradeGecko app. While the OP Picking App is still in its early stages and has experienced some hiccups, the development team has demonstrated exceptional responsiveness in their communication. They have been quick to address bugs and implement features essential to our operational needs. We appreciate the team's enthusiasm and dedication to resolving issues promptly. Discovering this app was a relief for our operations, and we eagerly anticipate its continual improvement, particularly with regards to loading speed and UI/UX. The team's evident passion for improving the app gives us confidence in its future development. We are grateful for this solution and are excited to continue using it in our day-to-day operations.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more