Rating

4.8

feedback

7

Reviews

chart

#2,310

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

PrinterCo has received mixed reviews from users. While some customers praise the app for its ease of setup, clear interface, reliable performance, and responsive customer support, others have faced significant issues with compatibility, particularly with Star Printer. The negative reviews highlight frustrations with the app not working properly despite following setup instructions, leading to disruptions in daily operations and a lack of refund for the license. On the positive side, users appreciate the custom app development, multiple location support, and the ability to automate printing from Shopify. Overall, PrinterCo seems to offer a valuable solution for businesses in need of efficient printing automation, but improvements in compatibility and customer service responsiveness are necessary to address the concerns raised by dissatisfied users.

Highlights

Compatibility issues with Star Printer
Ease of setup and reliable performance
Responsive customer support
Custom app development and multiple location support
Value for money and efficient printing automation

Rating Breakdown

  • 5
    71% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (2 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 20, 2026

I was very excited when I found this app and immediately signed up for their highest plan. Unfortunately, the experience has been extremely disappointing. The app does not work properly with Star Printer, even after carefully following all setup instructions. This issue directly affects daily operations, which is unacceptable for a paid solution. We have already paid the monthly subscription and purchased the required license, yet the system still does not function as promised. To make matters worse, there is no refund offered for the license, despite the app not working. Overall, this has been a frustrating and costly experience. I would not recommend this app until these critical issues are properly resolved.

Using app

--

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your review, and we’re sorry to hear about your experience. Our app is not compatible with all Star printer models, which may be the cause of the issue you’re encountering. We recommend contacting our support team so we can verify whether your specific printer model is supported and assist you further. We also released a new app update on 20/04/2026, which adds support for several additional Star printer models. Updating to the latest version may resolve the problem. Thank you again for choosing PrinterCo, and we look forward to helping you get everything running smoothly.

5 / 5 Share

Jan. 9, 2026

La aplicación es excelente, nos resolvió el tema de la impresión de tickets con nuestra POS, el equipo fue muy atento en cuanto a los cambios y las modificaciones. Si la recomiendo.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The app is easy to set up, the interface is clear, and everything works reliably in the background. Support is responsive and helpful whenever we have questions. I highly recommend Printerco to any store that needs a simple and efficient way to automate printing from Shopify.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

PrinterCo has been absolutely amazing to work with! They built a custom app just for us that handles multiple locations and separates orders for each store. Their customer support is incredibly responsive and helpful, and the pricing is super reasonable for the amount of work and customization they provide.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We’re thrilled to hear that the custom app and multi-location setup have been working well for your team. Our goal is always to provide solutions that make operations smoother, and it’s great to know our support and pricing have met your expectations. We truly appreciate the opportunity to work with you!

5 / 5 Share

June 12, 2025

Amazing support, they helped with fully formatting the receipt even though it wasn’t compatible with my printer to start with, thank you very much this is perfect for takeaways

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more