All reviews

Rating Breakdown

  • 5
    86% (120 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 71% (98)
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1 / 5 Share

July 23, 2025

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

June 14, 2025

probably the worst and most condescending Support team i've ever had the displeasure to have to try and talk to...

Using app

8 days

Total reviews

2

Average rating

1.0

Developer Reply

We're really sorry to hear about your experience. That’s definitely not the kind of support we aim to provide. There happened to be a confusion with the support team and we would like to rectify it. Please reach out to us if you are willing to get your store set up with a quick call.

1 / 5 Share

March 11, 2025

I inquired about printing/PDF formatting, specifically margins. Support told me to go look for it in two different places in the app, then immediately asked for a five star review. Guess what? There is no adjustment for margins in either location. Then I was asked again to leave a five star review by their support bot. Time to look for a new solution.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for the inconvenience. I understand how important it is for invoices to print correctly. It seems the page break isn't aligning properly with your invoice items. To fix this, try adjusting the Line Items Spacing in the Customize section of the app. If the issue persists, please reach out, and I'll work with our team to find the best solution. Your satisfaction is our priority, and I appreciate your patience. Let me know how you'd like to proceed!

1 / 5 Share

April 26, 2024

Übersetzung auf Deutsch funktioniert nicht richtig. Für die deutsche Sprache unbrauchbar.

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Das ist merkwürdig. Die deutsche Rechnung funktioniert einwandfrei. Können Sie uns mitteilen, was Sie nicht übersetzen können, damit wir Ihnen besser helfen können? Dank im Voraus

1 / 5 Share

Feb. 1, 2023

unstable and disappointed. Draft-order is now working smoothly. Freezing when reset and doesn't reflect the changes with the draft-order created within the shopify admin

Store

NPOWER

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the review on Feb 1, 2023. An update from shopify caused this issue and now it's fixed. Could you check us back once again and see if it's working or not? we hope to win you back with 5 stars and let us know if you face any further issues. We're available on [email protected]