StatusPro ‑ Order Status

Jan. 12, 2024

I've been using this app since May 2023. It is easy to understand, and works exactly as advertised. More importantly, these Developers offer A+ customer support. As any seasoned Shopify Merchant knows, so much of the value of a Shopify app comes by way of its customer support. After all, each of our stores are different. So app developers have to tweak their apps in response to feedback. I have contacted StatusPro on two separate occasions for issues that were particular to my store. In both cases the Developers responded promptly, addressed my issues expertly, and corresponded exceedingly well throughout the process. Highly recommended.

Dec. 6, 2023

app that is ideal for the store! easy to set up, support service responds with lightning speed and resolves all requests and adjusts the application to you! I'm surprised by such a cool attitude! I recommend!

Nov. 25, 2023

Support is amazing. This app works great. We use it in conjunction with another app for orders that does not allow the status to be updated easily. This app fills in the gap. Definitely recommend.

Nov. 16, 2023

Extremely responsive to all requests. This has helped us with our workflow quite a bit, and increased transparency for our customers as we create customized products for them.

Oct. 4, 2023

The developer was quick to listen to our feedback regarding Shopify Flow integration and now this app works exactly how we want it to. Our team is very pleased with this app!

Aug. 31, 2023

This is a terrific alternative to the W3 status app. Our team used W3 for years, but it wasn't very stable, and seemed to be getting less stable each year. The support from W3 left quite a bit to be desired, whereas the support & response time for StatusPro is quick, efficient and very accommodating to each store's needs. I highly recommend this app!

July 31, 2023

We love this App - not only does it use the native look and feel of status their support has been second to none. They've supported us with ensuring the right information is shown in the app and no support request has ever been too much trouble. Thanks again!

July 9, 2023

This app caters for the shortcomings of the basic Shopify order statuses and customer notifications. It's perfect for keeping your customers informed about the progress of their orders, and communicating order changes, delays, and due dates. Solves a lot of problems.

June 23, 2023

Excellent app! It is very useful for personalizing order statuses and for notifying customers in case of delays or order changes. This app is very complete and the support team is very attentive. We totally recommend!

May 22, 2023

OSP is great! It was essential for us to be able to see different stages (status) of orders because a lot of ours orders contain service and maintenance as well as physical products due to the nature of our business. When we realised Shopify doesn't have the function we needed, we did a lot of research on the Shopify app store and OSP just stood out as it was exactly what we were looking for and on top of it the UX design was nice, clean and intuitive. We are grateful Daryl the developer created OSP! He has been exceedingly conscientious and responsive from right at the beginning to date. Some functions that weren't there before and asked him for, he created and added to the app in no time. To anyone who is umming and ahing, I would say try it and see for yourself. ;)

May 8, 2023

The App is working perfectly. Merchant like us who need multiple statuses for order and need to send email to customer has no option in Shopify. Thanks to Order Status Pro. The best part is we are also able to keep sending in multiple languages that we must need. The app team is very responsive and helps us with many of our important queries as well. Highly Recommended.

March 27, 2023

Thanks, Daryl! For a super smooth deployment and more importantly Customising it to our requirements and that too at with best in class turn around times! Simply Loved the product and experience of working with you and your team, keep up the good work. Also would love it if you can add a feature of sharing API's, particularly Trigger API's, so that we can start using it on Whatsapp and SMS platform for our customers

Feb. 28, 2023

I can honestly say this app is fantastic! It has completely changed our post-sale experience for our customers meaning our incoming support tickets and calls are lower. We manufacture to order so being able to set-up custom status updates and emails has been a game changer! We had a fair few questions and amendments to get the app working how we wanted, the customer support has always been quick and modifications have been made for us meaning we can have the best tracking experience for our customers! Fantastic!

Feb. 28, 2023

Hello, We found this Application after checking Like 7 Top Applications in the category. but None of them were what we needed. all of them missed a few features. and This app only had 10 Reviews. But we are blown away with the app. The QR code changes the Status of the Order. This is one of the Best Solution I have ever Seen. Support is Just superb There were Few things that needed to be changed in it. and he did that in less than 12 Hr and solved Our Problems. Which other apps had refused to do so. Overall this App is effectively making our 3 departments more Smart efficient. Daryl Shannon You are the Best.

Feb. 16, 2023

i've spent ages trying to find a suitable app for what we need, Updating orders where orders may have different Journeys to others. This app has already worked wonders in providing our customers a better experience. Support from the developer is the fastest and most useful of any of our app developers without a doubt. He has went above and beyond even providing modifications to suit our workflow.

Jan. 31, 2023

This app is great! It is easy to use and I love that customers can track the status of their order every step of the way. I have reached out multiple times to customer service and they are quick to get back to me and have helped me customize the app to fit my needs. Great customer service!

Jan. 13, 2023

I give 6 STARS. This is one of the best app for order status that we have used for our website and we have tried many different apps. By far this is the best, with complete options and features to work with. When I had a question or needed help they helped right away and made everything i needed possible for me. 100% recommended.

Jan. 6, 2023

This is it. The best order status app on Shopify. The customer service is incredible and quick. Has everything you could possible ask for in an order status app. This completely reshaped our production process with its responsive and intuitive interface. So, if your business manufactures your products in house this is a must have!

Jan. 3, 2023

I have been looking for an app like this for a while. It is very functional and user friendly and the support has been fantastic! Quick to respond and very willing to help with our requirements. Highly recommended.

Dec. 2, 2022

Simply the best app for tracking page and email notifications ! I would recommend it to anyone looking for the perfect app. Great support and quick answers