The Silk Chamber review for Hulk Order Status Tracker
Jan. 14, 2023
So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good. UPDATE ----------------- After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it. My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.
Hi Kakoli, It is disheartening to hear that the app did not track properly and that you had to contact the support team frequently. I understand the importance of having a functional app and the frustration when it does not perform as expected. The minor delay in updating shipment status has been resolved, and the tracking page now operates smoothly. If you have any questions, please let me know. Thank you, Shruti
