Hulk Order Status Tracker
Hulk Order Status Tracker App
Rating
3.7
feedback
31
chart
#2,612
All reviews
Review RSS Feed
April 7, 2020
We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!
We're absolutely delighted to hear that our Hulk Order Status Tracker has helped decrease the number of order-related tickets for you! We work hard to develop effective solutions, so it's always fantastic to hear about successful missions! Thanks for your wonderful review and kind words, they mean a lot to us. Your feedback drives our continual commitment to improving our apps. Keep rocking! Best wishes, HulkApps Team
April 7, 2020
Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!
We're thrilled to know that the Hulk Order Status Tracker is adding value to your business by reducing your customer service load. Your positive feedback means a lot to us. We always strive to create effective solutions for our users, so it's great to hear we're on the right track. Thanks for taking the time to share your experience, it truly helps to better our services. Best Regards, HulkApps Team
Jan. 23, 2020
They always do their best. They helped me a lot and customer service answered the second day. Promptly :) Thanks
Thank you so much for taking the time to leave us this amazing review.
Jan. 16, 2020
Great app with good functionality that solve a usual problem with order status. Very helpful support that helped to solve all issues. Thank you!
Hi there, thank you for the review! We appreciate the kind words about our app and support. :-) Please reach out if you need any other assistance!
Jan. 10, 2020
It is a great free App. They installed it and solved a problem very quickly. I recommend this App highly. Thank you.
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Nov. 19, 2019
It does exactly what we needed and hoped for. Definitely a bonus that we were able to customize it so that it was on brand.
Thank you for your wonderful review! We're delighted to hear that Hulk Order Status Tracker has hit the mark for you and meets your needs effectively. That you were able to tailor and bring it in line with your branding is particularly pleasing. Your satisfaction is our priority, and we're thrilled we could deliver! It’s always reassuring to hear our efforts are appreciated. If you need any assistance in the future, don't hesitate to reach out. With gratitude, The HulkApps Team
Nov. 19, 2019
This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.
We're thrilled to hear you're finding our Hulk Order Status Tracker app useful! It's great to know that you have successfully customized the layout to provide the much-needed order tracking tool to your customers. Your review encourages us to continue developing valuable features that meet your needs. We appreciate your feedback and thank you for this amazing review. Best Wishes, The HulkApps team
Nov. 20, 2020
Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!
Hi, Product Manager of HulkApps here. We have since 2020 improved our app rapidly and also restructured our pricing strategy to make it as accessible as possible. If you're willing to re-install our app, we are happy to make this work for you.
Sept. 17, 2019
free app, really can't knock it! We use it for customers who can't find their emails. very useful tool. www.annalise.co.uk
Thank you for posting a review and we're so happy your experience using our app was great. Let us know if you ever need anything on Shopify.
Sept. 1, 2019
Doesn't work. Doesn't show up anything in the Front End. Something may be wrong with the CSS or JS.
Hi there, I am the Product Manager of HulkApps. Our app has improved ever since and if you're still willing to re-install our app, we are happy to make this work for you.
April 14, 2020
OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go
Hey, I’m so sorry you felt this way. We were just trying to give an exceptional experience to all our users, free and otherwise. We should've given our existing customers an option to make a choice. We can’t fix the past but you have my personal commitment to improving the way our updates are released going forward. Until then, please accept my sincerest apologies on behalf of everyone on the team.