O: Auto Tag & Flow Automation
Order Tagger - Customer tag for Shopify stores
Rating
4.5
feedback
90
chart
#883
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
17%
-
Less than a month
32%
-
Less than a year
34%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and the efficiency it brings to order tagging and customer segmentation. Many users appreciate the auto-tagging feature that saves time and ensures accurate data tagging. The app's ability to set up tagging flows easily and retroactively apply tags to previous orders is highlighted as a game-changer. Users also commend the prompt and supportive customer service, with specific mentions of helpful team members like Joyce, Tracy, and Anna. However, there are a few reviews mentioning difficulties in setting up the app, particularly for users without prior knowledge, and limitations such as the app only checking past 60 days worth of data.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 5, 2024
Ever wondered where your sales are coming from? This app has so many features to tell you everything you'll ever need to know! It's pretty amazing, I highly recommend! Their support team is amazing, you're in excellent hands if you happen to chat with Joyce! Thanks again!
Thank you for the amazing review! 😊 We're so happy to hear that the Auto Tag & Flow Automation app is helping you track your sales and providing everything you need to know. 🌟 We're also thrilled that Joyce could assist you—she's fantastic! Thanks for highly recommending us! 🚀
Nov. 21, 2024
L'app funziona correttamente e l'assistenza è molto veloce a rispondere
Grazie mille per il tuo feedback positivo! 🌟 Siamo felici di sapere che l'app funziona correttamente e che il nostro supporto ha risposto velocemente. Se hai bisogno di assistenza in futuro, siamo sempre qui per aiutarti! 📱💬 Buona giornata!
Nov. 16, 2024
App used to be fantastic, they recently changed their pricing model and didn't inform us so the app stopped working until we upgraded. Pretty dissapointing.
Hi there, Thank you for your feedback. We’re sorry to hear about your frustration with the recent changes to our app. Since 2022, our app has been free, and we truly appreciate your long-term support and loyalty. To continue providing and enhancing the app, we introduced a new pricing model and informed all our users via email on November 5, 2024. If you didn’t receive this notification, please check your spam or junk folder. If you still can’t find the email, feel free to reach out to our support team at [email protected]. We strive to ensure all information is clear and communicated transparently to our users. We understand that changes like this can be challenging and hope you understand our situation. We’re here to help with any questions or concerns you may have and assist you with the upgrade process if you choose to continue using our app. Thank you for your understanding and continued support. Best regards, Kaylee from Auto Tag team
Sept. 24, 2024
Won't load Was really hoping this was going to be what we needed!
Hi, We're truly sorry to hear that the app didn’t load properly, and we completely understand how disappointing this must have been, especially when you were hoping it would be the perfect solution for your needs. We strive to provide a seamless experience, and it’s unfortunate that the app didn’t work as expected for you. Although we would like to better understand the root cause of this issue, we noticed that you haven’t reached out to our support team for assistance. Our team is here to help resolve any issues that arise, and we’d love the chance to troubleshoot this with you. It’s possible that the problem could be quickly fixed, and we’d hate for you to miss out on the app’s potential without having the opportunity to support you through it. We kindly encourage you to reinstall the app and allow us to assist you in identifying and resolving the issue. Our support team has already sent you an email offering further help, and you can either reply to that email or contact us directly via our live chat, which is available 24/7, or email us at [email protected]. We’re committed to providing the best possible experience, and we hope you’ll give us the opportunity to make things right.
Aug. 11, 2024
Easy to use app and great support. Tags all the workflows we need
🌟 Thank you for your great feedback! We're glad to hear that you find the Auto Tag & Flow Automation app easy to use and that it tags all the workflows you need. 😊 It’s also wonderful to know that you’re happy with the support. If you need any more help, we're here for you!
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