O: Auto Tag Order & Customer
Smart Tags for Orders & Customers. Auto Segmentation & Flow
Rating
4.8
feedback
84
chart
#1,102
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
31%
-
Less than a month
35%
-
Less than a year
18%
-
More than a year
8%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, helpful customer service, and valuable features such as automating customer service emails, tagging orders based on rules, and integrating with Google/Gmail. The support team is highlighted for being responsive, knowledgeable, and providing timely assistance. Users appreciate the app's ability to streamline workflows, automate tasks, and save time. Some users mentioned specific team members like Tracy, Neil, and Joyce who provided exceptional support and guidance. However, there were a few suggestions for improvements, such as adding features like repositioning flow positions, setting active periods for flows, and enhancing the user interface for easier setup.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2026
Great app and excellent response time.
Thank you so much for your feedback 😊 We’re really happy to hear that you’re enjoying Omega Auto Tag & Order Tagger app and that our response time met your expectations. Providing a reliable app together with fast and efficient support is exactly what we aim for ✨ Your support truly means a lot to our team. If you ever need any assistance or have questions about Omega Auto Tag & Order Tagger app, please feel free to reach out anytime. We’re always here to help 🚀💙
Nov. 19, 2025
Nice app, good customer service. Would recommend!
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re enjoying the app and that our customer service met your expectations. 😊 Your recommendation means a lot to us! If you ever need more help or have any questions, we’re always here to assist. 🙌✨
Nov. 12, 2025
Since i write the review after feedback requests have been implemented, i can state the following. So, after some weeks of testing: 1. Great light app. 2. Nice clean menus on dashboard. 3. Feedback requests have been implemented (yes, i have said that before but its not to take for sure it will happen) and was fast. Accidental? i don't know, i think more have gave feedback for some features to be added (like being able to name our flows and not only show a number). Shows to me that they listen. Was coincidence? We will see in the future. 4. Price: i can't imagine someone is complaining. More than reasonable pricing. -Suggested Improvements: 1. I would really like to be able to change the flow positions higher or lower so they can be somewhat "grouped" (e.g. to me it would be great to be able to have tier flows one after another then all order related flows). Maybe having some tabs that can be named to allow us to have flows grouped by function? If not possible then repositioning and some separators? Tiny suggestions that make things visually easier for us (for me at least). 2. A condition that makes a flow active for a period of time its a much much desired feature. I hope it can be done. 3. Add multiple tags and separate them by commas: Nothing huge here, but consider the tag to be active even if we don't have a space before the tag's name. I these features are added, then its a clear 5/5 for me. lets say for now its 4.5/5. Since i cant do that, 5 stars. 4 stars seems low rating to me.
😊 Thank you so much for taking the time to write such a detailed, thoughtful, and constructive review! We truly appreciate the depth of your feedback — it’s incredibly valuable for us and for the future development of O: Auto Tag & Flow Automation app 💛 It makes us really happy to hear that after a few weeks of testing, you’re enjoying the light performance, clean dashboard, and the fact that your earlier feedback has already been implemented. You’re right — it’s not something to take for granted, and we’re glad it showed you that we genuinely listen. Your trust and recognition mean a lot to our team. Your suggestions are excellent and very well thought out, and we truly appreciate the time you put into sharing them with us. Thank you for contributing such valuable insights — we’ll carefully review the feasibility of each idea and do our best to bring new improvements and features to O: Auto Tag & Flow Automation app in the future. Your feedback genuinely helps us move in the right direction! 💛🚀 And thank you for giving 5 stars even though you consider it 4.5 — your thoughtfulness and fairness truly stand out. We’ll keep working hard so it becomes a solid 5/5 for you without hesitation in the near future. Thanks again for your trust, support, and amazing contribution to the app’s growth! 🚀💛
Oct. 16, 2025
Customer service communication is very timely and problem solving is very professional!!!
Thank you for your amazing feedback! 🌟 We’re so glad to hear that our customer service team provided timely communication and professional problem-solving. 😊 Your satisfaction is our priority, and we’re always here to help whenever you need us. Thanks again for your support! ✨
Jan. 20, 2026
This app is fantastic, and the support team is incredibly helpful, no matter the time zone. I had a final chat with Tracy, who was excellent, along with the other team members who assisted us. Thank you all for your support!
Thank you for the amazing 5-star review! 🌟 We’re so glad to hear that you’re loving the app. It’s our goal to provide both great functionality and top-notch support, so your feedback means the world to us. Let us know if you ever need anything—happy to help! 😊
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