O: Auto Tag & Flow Automation
Order Tagger - Customer tag for Shopify stores
Rating
4.7
feedback
84
chart
#1,095
All reviews
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May 20, 2025
La app está muy bien, es intuitiva. Es una lástima que no tenga el servicio que necesitaba. Pero aún así, Tracy es un encanto, y a tomado nota de mi petición que será consultada. Espero que la puedan realizar para poder darles 5*, porque realmente la app no está mal, sólo necesita tener más opciones. Lo importante es que lo que ofrezcan funcione. Y en principio funciona bien. Les deseo lo mejor y que avancen con los servicios prestados.
Using app
About 14 hours
Total reviews
7
Average rating
3.1
¡Hola! Muchas gracias por tomarte el tiempo para compartir tus valiosos comentarios con nosotros. Nos alegra saber que encuentras la app fácil de usar y que la atención dedicada de Tracy te ha dejado una buena impresión. Lamentamos que por ahora la app no cuente con el servicio que necesitas. Sin embargo, queremos que sepas que nuestro equipo está trabajando con mucho esfuerzo para desarrollar y mejorar nuevas funciones que satisfagan mejor las diversas necesidades de usuarios como tú. Cada sugerencia que recibimos la valoramos mucho y la consideramos una guía para perfeccionar nuestro producto día a día. De corazón, deseamos poder ofrecerte pronto una experiencia más completa, y sin duda te informaremos tan pronto lancemos esta función. Tu paciencia y tus palabras de ánimo son una gran motivación para seguir adelante. Esperamos que continúes acompañándonos en este camino de crecimiento, y que pronto puedas darnos esa calificación de 5 estrellas. ¡Una vez más, gracias de todo corazón por tu apoyo y confianza!
July 20, 2024
I would like to give more stars but I find the App although with lots of potential is hard to set up for someone without knowledge. Support did send me a link about how to set up the flows, but that was even more confusing - just images of you can set this flow up, and with 3 options A or B or C to get there, but no indication of how or what to choose. I don´t know if the App is great or not as I just feel for me I want an easier set up process.
Thank you for sharing your feedback with us. We appreciate your perspective and apologize for any frustration you experienced while setting up our app. Your comments are valuable to us as we strive to improve our user experience. We understand that navigating through the setup process can be challenging, especially for those new to our platform. We are actively working on enhancing our setup guides to provide clearer instructions and more detailed explanations. Your feedback about the confusion with the flow setup guide is particularly helpful, and we will take this into account to make improvements. If you have specific questions or need further assistance with setting up the app, please don't hesitate to reach out to our support team again via our 24/7 live chat support or our email at [email protected]. We are here to help and ensure you have a smoother experience going forward. Thank you once again for your feedback and for giving our app a try. We hope to have the opportunity to provide you with a more seamless experience in the future.
Feb. 6, 2024
The app only checks the past 60 days worth of data, so unfortunately isn't suitable for long-term tag management for an established store (which is what we were looking for). Customer support was prompt and informative; thanks again to Vincent for his great customer service.
Hi! Thanks for taking the time to let us know your sharing and we are sorry for the not-so-great experience you had. Our support team has just received your sharing about the app and has contacted you with an email to help you solve this. Please check and let us know if you need any further assistance. We are sorry again for any inconvenience caused. Best regards, Omega Team
Jan. 8, 2019
The changes that were made are great, it really upgraded de app. But our business is in Chile, everything is in spanish, including the information we need to tag and all of the words that have accent marks or the letter "Ñ" (very common in spanish and names of chilean cities) dont get the rcorrect tag or don't tag at all. Changes in that matter will benefit all of your latinamerican users
Hello there! Thank you so much for taking your time to leave us a review. We have take action to improve and had this feature in our app. Your insightful feedback have helped us shape our business to best fit your standards and have a chance to expand our feature with many other users. Again, thanks so much and wish always wish to have a chance to work with you again.