O: Auto Tag & Flow Automation
Order Tagger - Customer tag for Shopify stores
Rating
4.7
feedback
84
chart
#1,095
All reviews
Review RSS Feed
April 18, 2024
Have been using this app to help tag orders and customers. Tagging orders based on rules sets really helps our marketing and fulfilment team track orders and customers that meet rule sets. Features are great and support team are prompt if you ever need assistance.
Thank you for your wonderful feedback on the Omega ‑ Auto Tag & Flow app! 🌟 We're thrilled to hear that our tagging features are making a positive impact on your marketing and fulfillment teams. It's great to know that the rulesets are helping you effectively track orders and customers. We're also glad that our support team has been there for you whenever you needed assistance. Your satisfaction and success are very important to us. If there's anything more we can do to help, please reach out. Thanks again for choosing Omega and for sharing your experience! 🚀👍
April 12, 2024
The assistance I have received is amazing! I received advice on how to use and create the tags and I'm excited to start using this App! Thank you.
🌟 Thank you for your fantastic review of Omega - Auto Tag & Flow app! 🚀 We're thrilled to hear that you've had an amazing experience with our assistance! 💫 Our team is dedicated to providing helpful advice and support to ensure you get the most out of our app. 🤝 We're excited for you to start using it and see the benefits firsthand! 💼 Don't hesitate to reach out if you have any questions as you get started - we're here to help! 🌟 Thank you for choosing Omega, and happy tagging! 🏷️
March 7, 2024
Omega's help service has been really helpful and instant. Anna, is patient in understanding my request. a pleasant and helpful service makes a big difference!
🌟 Big thanks for your kind words about Omega's Auto Tag & Flow app! 🚀 We're thrilled to hear that our help service, especially Anna, has been really helpful and instant. Your mention of patience and understanding in addressing your requests is highly appreciated. We're dedicated to providing a pleasant and helpful service, and we're here to make a big difference for you! 💖🌐 #OmegaAutoTagFlow #TopSupport #CustomerSuccess 🌟🛠️
Dec. 12, 2023
Great helpful app
Thank you for the positive feedback! We're thrilled to hear that you find our app great and helpful. If you have any specific features you enjoy or suggestions for improvement, feel free to let us know. We're here to make your experience even better!
Dec. 6, 2023
Great communication , great help
🌟🙌 Thank you for your feedback! We're glad our communication and assistance were great. If you have any more questions, feel free to reach out. 😊👍
Nov. 14, 2023
Great
We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you.
Oct. 29, 2023
We had the opportunity to try out a competing app alongside Shopify's default Flow app, and we must say that this app stands out. When it comes to tagging, it excels. The process of setting up tagging flows is incredibly straightforward, and its standout feature is the ability to retroactively apply tags to previous orders. Without this invaluable feature, one would have to manually run the flow on batches of 1000 orders, which can be quite a hassle when dealing with a large volume of previous orders. With this app, it only takes a few clicks, and your task is complete! It's a game-changer. It offers a wide range of configurable conditions including customers, orders, products, and shipping. Moreover, the customer support is nothing short of exceptional – available round the clock to address any queries or concerns, thanks to tracy for her help and support always. Additionally, it's an embedded app that doesn't inject code into the theme, ensuring a seamless integration. We wholeheartedly recommend this app to any business owner looking to streamline their workflow. The auto-tagging feature has proven to be an invaluable time-saver, ensuring the accurate tagging of all customer data. One of the standout qualities of this app is its user-friendliness. The interface is intuitive and easy to navigate and workflows are super helpful.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Oct. 2, 2023
A competing app with shopify's default flow app. As far as tagging goes, this app is a clear winner! Super easy to setup tagging flows and the best feature is ability to retroactively apply tags on previous orders. Without this feature, you would have to manually run the flow on batches of 50 orders and its a hassle to go through previous orders. With this app, it takes a few clicks and you are done! Love it!
Lost of and Thank you so much! 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Sept. 15, 2023
Very user friendly and even when I thought I needed some help with setting up a workflow, Wendy was super helpful while I figured it out!
Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
Aug. 29, 2023
I installed Omega Auto Tags to tag customers based on purchased products. It exactly performs the functions it claims, and our operation is much easier thanks to the app. The app offers an array of conditions you can configure for so many areas of your business: customer, order, product, shipping, etc. Most importantly the tag conditions setting is simple and intuitive, extremely easy to create and edit. The customer support is simply superb - available 24/7 for any questions you might have. Also, it’s an embedded app that does not inject code into the theme. I highly recommend the app to any business owner aiming to automate workflow.
it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us!
July 5, 2023
They provide great customer service, and they work for you to ensure all your needs are met. I would fully recommend it.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
April 3, 2023
The options on this app are incredibly time saving for a good price! I was having problems reprocessing my old orders but the customer service team was stellar in helping me figure it out and get everything I wanted done. Even with the massive time difference there was always someone available in the chat who would respond to me fairly quickly and then forward my difficulties to the tech team if they couldn't solve my problem right then and there.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
March 16, 2023
Rating this a 5 right now. Just installed the app the other day and getting acquainted with the features. So far doing everything as expected. Had a question and support responded in under 2 mins, answered my question and we were both able to move on with our days. Thank you!
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us.
Feb. 2, 2023
This is a great app, does what Shopify Flow cannot do (generate reports based on product tags)!!!!!!!
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our app's performance exceeded your expectations. Thank you again, have a great day!
Jan. 5, 2023
Easy and intuitive to use and set-up! Recommended! We use it to track first time orders and tag customers according to sources.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Jan. 4, 2023
have been using this app to tag ours based on total spend and it work really great - only issue is the tagging of old orders, this takes a lot of time if you have like +100000 orders like we do.. but the Support if great and do everything they can to help so ++++++ for the support also...
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻 Cheers, Rosie
Dec. 20, 2022
Great tool, and even better customer support. We have a large store with hundreds of thousands of orders so we have to be careful which apps we work with etc and I will continue to use this app for any future tasks.
Hi, it’s great to hear that you had a positive experience with the Omega Auto Tags Order + Customer app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗
Dec. 19, 2022
great tool. Customer service is excellent, guides you through things and tricks. This is great for syncing orders with external SAAS / ERP as it helps you classify your orders in tiers. Little things in life that you need.
Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Dec. 14, 2022
Anna was super helpful, will continue to use the app as it meets all of our needs. Extra characters to meet the minimum.
Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!