O: Auto Tag Order & Customer
All reviews
Neil was amazing in helping us set up a couple of order tags. If it isnt clear these guys have an amazing feature - they can set up tags that put 'New customer' and 'returning customer' in the tags on the order page - so if you're sending flyers with discount codes for first time customers to place their second order and want to see it quickly, this is the thing for you. their help has been absolutely brilliant and they have a feature right there that i don't think you can get anywhere else - at least i struggled to find it. install it now!
Thank you for the fantastic review! We're delighted to hear that Nielwas amazing in helping you set up your order tags. Our unique feature for tagging 'New customer' and 'returning customer' on the order page is indeed a game-changer, especially for businesses wanting to quickly identify first-time customers for targeted discounts. We're glad our app could meet your needs where others couldn't. If you need any more assistance or have further feedback, don't hesitate to reach out. Install Auto Tag & Flow Automation app now for seamless order management!
Extremely useful app and is almost invaluable to me in keeping on top of my order priorities and knowing exactly what's what at a glance. Had a minor issue where the app stopped working, but a quick chat with their team resolved all issues within 24 hours. Cannot fault them - amazing. Would definitely recommend.
Thank you for your wonderful feedback! We're thrilled to hear that our app is extremely useful to you in managing your order priorities effectively. We're also glad that our team resolved your issue promptly and that you had a positive experience with our support. Your recommendation means a lot to us! ๐๐
We've been using this app for a few years now. It's very useful for us.
We're delighted to hear that you've found Omega โ Auto Tag & Flow app to be useful for your business over the years! ๐ Thank you for your continued support and for choosing our app to assist you with your tagging and workflow needs. If you ever have any questions or need assistance, feel free to reach out. We're here to help! ๐๐ผ
The assistance I have received is amazing! I received advice on how to use and create the tags and I'm excited to start using this App! Thank you.
๐ Thank you for your fantastic review of Omega - Auto Tag & Flow app! ๐ We're thrilled to hear that you've had an amazing experience with our assistance! ๐ซ Our team is dedicated to providing helpful advice and support to ensure you get the most out of our app. ๐ค We're excited for you to start using it and see the benefits firsthand! ๐ผ Don't hesitate to reach out if you have any questions as you get started - we're here to help! ๐ Thank you for choosing Omega, and happy tagging! ๐ท๏ธ
Omega's help service has been really helpful and instant. Anna, is patient in understanding my request. a pleasant and helpful service makes a big difference!
๐ Big thanks for your kind words about Omega's Auto Tag & Flow app! ๐ We're thrilled to hear that our help service, especially Anna, has been really helpful and instant. Your mention of patience and understanding in addressing your requests is highly appreciated. We're dedicated to providing a pleasant and helpful service, and we're here to make a big difference for you! ๐๐ #OmegaAutoTagFlow #TopSupport #CustomerSuccess ๐๐ ๏ธ
Great helpful app
Thank you for the positive feedback! We're thrilled to hear that you find our app great and helpful. If you have any specific features you enjoy or suggestions for improvement, feel free to let us know. We're here to make your experience even better!
Great communication , great help
๐๐ Thank you for your feedback! We're glad our communication and assistance were great. If you have any more questions, feel free to reach out. ๐๐
Excellent! ๐ต Thanks so much for the 5 stars! ๐คฉ
Great
We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you.
We had the opportunity to try out a competing app alongside Shopify's default Flow app, and we must say that this app stands out. When it comes to tagging, it excels. The process of setting up tagging flows is incredibly straightforward, and its standout feature is the ability to retroactively apply tags to previous orders. Without this invaluable feature, one would have to manually run the flow on batches of 1000 orders, which can be quite a hassle when dealing with a large volume of previous orders. With this app, it only takes a few clicks, and your task is complete! It's a game-changer. It offers a wide range of configurable conditions including customers, orders, products, and shipping. Moreover, the customer support is nothing short of exceptional โ available round the clock to address any queries or concerns, thanks to tracy for her help and support always. Additionally, it's an embedded app that doesn't inject code into the theme, ensuring a seamless integration. We wholeheartedly recommend this app to any business owner looking to streamline their workflow. The auto-tagging feature has proven to be an invaluable time-saver, ensuring the accurate tagging of all customer data. One of the standout qualities of this app is its user-friendliness. The interface is intuitive and easy to navigate and workflows are super helpful.
Thank you for your kind words! Weโre grateful for your feedback. Itโs our pleasure to provide the best possible service to our guests, and weโre glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
A competing app with shopify's default flow app. As far as tagging goes, this app is a clear winner! Super easy to setup tagging flows and the best feature is ability to retroactively apply tags on previous orders. Without this feature, you would have to manually run the flow on batches of 50 orders and its a hassle to go through previous orders. With this app, it takes a few clicks and you are done! Love it!
Lost of and Thank you so much! ๐๐ป๐๐๐ป๐๐๐ป๐ Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Letโs rock together ๐ฅ๐
Very user friendly and even when I thought I needed some help with setting up a workflow, Wendy was super helpful while I figured it out!
Thank you so much for your sharing ๐๐๐! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users ๐๐๐งก
I installed Omega Auto Tags to tag customers based on purchased products. It exactly performs the functions it claims, and our operation is much easier thanks to the app. The app offers an array of conditions you can configure for so many areas of your business: customer, order, product, shipping, etc. Most importantly the tag conditions setting is simple and intuitive, extremely easy to create and edit. The customer support is simply superb - available 24/7 for any questions you might have. Also, itโs an embedded app that does not inject code into the theme. I highly recommend the app to any business owner aiming to automate workflow.
it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us!
They provide great customer service, and they work for you to ensure all your needs are met. I would fully recommend it.
Thank you for your kind words! Weโre grateful for your feedback. Itโs our pleasure to provide the best possible service to our guests, and weโre glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
The options on this app are incredibly time saving for a good price! I was having problems reprocessing my old orders but the customer service team was stellar in helping me figure it out and get everything I wanted done. Even with the massive time difference there was always someone available in the chat who would respond to me fairly quickly and then forward my difficulties to the tech team if they couldn't solve my problem right then and there.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐๐๐
Rating this a 5 right now. Just installed the app the other day and getting acquainted with the features. So far doing everything as expected. Had a question and support responded in under 2 mins, answered my question and we were both able to move on with our days. Thank you!
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us.
Omega has great support and the interface is very easy to use. It is super helpful for us for a variety of functions.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Weโre here for you anytime.
This is a great app, does what Shopify Flow cannot do (generate reports based on product tags)!!!!!!!
Thanks so much for sharing your feedback about our service and product. Weโre glad to hear that our app's performance exceeded your expectations. Thank you again, have a great day!
Easy and intuitive to use and set-up! Recommended! We use it to track first time orders and tag customers according to sources.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. Weโll make sure the entire team received your feedback โ they'll be thrilled to hear your kind words.
have been using this app to tag ours based on total spend and it work really great - only issue is the tagging of old orders, this takes a lot of time if you have like +100000 orders like we do.. but the Support if great and do everything they can to help so ++++++ for the support also...
You are amazing! โจ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app ๐ฅฐ If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. ๐ป Cheers, Rosie
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