GZ Order Tracking Page
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, users have highlighted the app's ease of use, effectiveness in tracking orders, and the responsive and helpful support team. Customers appreciate the self-service tracking feature and the added value of an Estimated Delivery Date widget. The technical support team is praised for quick responses and efficient issue resolution. However, there is a notable negative review mentioning a lack of response from the support team, leading to frustration and ultimately uninstalling the app. Overall, the app seems to deliver on its promises with satisfied users recommending it for e-commerce stores.
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Worst app ever.. There was an error on the tracking page so I sent multiple emails to the support team and also left many messages in the chat but to my surprise there was no response by the team... I have decided to remove the app now.
Great experience with the app and the support team. We initially had a few formatting issues, but the support team fixed them within 24 hours. I would highly recommend.
Muy fácil de usar y clara para los clientes. Ahora pueden seguir sus pedidos sin tener que escribirme cada vez, lo que me ahorra tiempo y da más confianza. La instalación fue rápida y funciona perfecto.
Gracias. Nos alegramos que sea últil y ayude a agilizar tu trabajo.
Great app. It does exactly what you expect it to and performs well. Very good/professional technical support too.
Thanks a lot for your review! We’re happy to hear the app is working as expected and that our support team has been able to assist you quickly and professionally 🙏.
This app has been a great find to provide our customers with another method for tracking their orders through self-service. The support team is responsive and solves questions quickly.
Thank you for your kind words! We’re glad the app helps your customers track their orders easily, and it’s great to know our support team has been helpful 🤝.
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