GZ Order Tracking Page
The reviews for this Shopify App are mostly positive, highlighting the app's ease of use, effectiveness in order tracking, and responsive customer support. Users appreciate the time-saving aspect of allowing customers to track their orders independently, leading to increased trust and confidence. The support team is praised for their quick responses and efficient problem-solving, making the overall experience with the app highly recommended. However, there is a negative review mentioning a lack of response from the support team when facing an error on the tracking page, leading to frustration and the decision to uninstall the app.
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Worst app ever.. There was an error on the tracking page so I sent multiple emails to the support team and also left many messages in the chat but to my surprise there was no response by the team... I have decided to remove the app now.
Hi there! We replied to you within a couple of hours requesting access to your store, but we never heard back from you. After you left the review, we also contacted you several times but received no response. We currently have 6 OUTSTANDING REVIEWS and ONLY ONE BAD REVIEW that we cannot verify. We’ll continue delivering great personalized support to real Shopify sellers who need a flexible and customizable app.
Great experience with the app and the support team. We initially had a few formatting issues, but the support team fixed them within 24 hours. I would highly recommend.
Thank you so much for your amazing review! We’re thrilled to hear you’re enjoying our app’s customization options. If you need any further help, just let us know. Your store rocks!
Muy fácil de usar y clara para los clientes. Ahora pueden seguir sus pedidos sin tener que escribirme cada vez, lo que me ahorra tiempo y da más confianza. La instalación fue rápida y funciona perfecto.
Gracias. Nos alegramos que sea últil y ayude a agilizar tu trabajo.
Great app. It does exactly what you expect it to and performs well. Very good/professional technical support too.
Thanks a lot for your review! We’re happy to hear the app is working as expected and that our support team has been able to assist you quickly and professionally 🙏.
This app has been a great find to provide our customers with another method for tracking their orders through self-service. The support team is responsive and solves questions quickly.
Thank you for your kind words! We’re glad the app helps your customers track their orders easily, and it’s great to know our support team has been helpful 🤝.
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