OrderCup

April 27, 2012

Very helpful and able to help us w/ a lot of our shipping questions. Thank you!

April 26, 2012

Ordercup is the biggest time saving app for shipping/processing orders that we have found. Works great with all the shipping services we use, UPS, Fedex, and USPS. We also love that we can run it from any computer whether at work or at our home office. Highly recommend them.

April 26, 2012

Couldn't be happier with this app - works seamlessly with our Shopify store and saves us TONS of time processing orders. No more typing in addresses by hand - it's all fully automated. Customer support is excellent as well. HIGHLY recommended!

April 26, 2012

Works well with Shopify. Great customer service as well.

April 25, 2012

Had a few issues with the configuration. The Order Cup people could not have been nicer or more helpful. I'm up and running, and this software is wonderful!! Highly recommended!

April 25, 2012

This worked out nicely for m. I submitted a "trouble ticket" and within a few hours I received a phone call and all my problems (self inflicted)were fixed. Works Great!

April 14, 2018

Update: After 4 years of using OrderCup we have been absolutely thrilled with their service. The product has performed very well and if there issues, support quickly fixed them. One of our favorite Shopify Apps. OrderCup is one of those tools that just WORKS! It allowed us to take a process that used to take around 6 minutes per order down to about 15 seconds per order. In about 1/24th of the time...yes I said 1/24th.... we are able to import orders from our Shopify storefront, print shipping labels and packing slips and have the OrderCup application automatically update the orders as 'shipped' in Shopify and notify our customers of their shipment and tracking number. All this being done in about 2-3 clicks! With their new bulk shipment feature we should be able to possibly cut that time down to around 10 seconds per order. With our number of orders rapidly increasing, these time savings are HUGE! We can now offer even more great support to our awesome customers without wasting time on manual shipment imports. Very rarely do you come across a product that makes your life so much easier and that creates a great customer experience for your customers. Being able to replace our old manual shipping process with this new integrated solution with OrderCup has been a breath of fresh air. We like to align ourselves with companies that are continuing to innovate and offer new features, OrderCup has demonstrated that this is exactly the type of company they are. We started using OrderCup with the mentality of "It's free to try out so what do we have to lose?"....and now we say to each other "What in the world would we do without OrderCup???" Great product!

Jan. 19, 2012

OrderCup is a huge time and money saver. We ship orders coming from our Shopify store, Amazon and miscellaneous other retailers. With OC we seamless integrate with Shopify and Amazon, and have an easy way to enter and print labels for all the others. We had zero familiarity with labels, thermal printers, etc and with a little help from Aloke we've got everything working perfectly. And the discounted postage more than pays for OC fees. Don't understand the negative reviews. None of this ecommerce stuff is easy for first timers and we've found OC to be as good or better than other apps we're using. Keep up the great work, Aloke!

Jan. 4, 2012

Thank you for getting me back up and running. I was having trouble fetching the orders and as soon as they saw my email, i got immediate response. Not only did they get me back up and running, but gave me pointers for the future.

May 17, 2016

Not only does OrderCup save me time and money with shipping, their customer service has been great at resolving any issues I have.

Dec. 19, 2011

OrderCup Rocks. Super Simple to use. They are responsive to questions and issues that you have quickly. We had some special needs for our store and they added a few features right in the nick of time. If I could give them 7 stars, I would!

Sept. 16, 2011

OrderCup has changed the way we do business. Their support is outstanding and their software is as equally impressive. The entire team cares about your store and will do anything they can to help you streamline your business. Highly recommend this app!

Aug. 25, 2011

We have greatly reduce our time spent preparing shipments with the OrderCup app. At first we had some issues setting up the billing and some of the features but received great support to get everything running smoothly. They could certainly improve with a better guide to setting everything up. Some of the settings are difficult to setup correctly and required several conversations with support to be fixed. After learning better how to use OrderCup it is very useful for our store and makes shipping much quicker. All and all, we would highly recommend OrderCup and are happy we have stuck with it.

April 6, 2011

Excellent and powerful app. It was self explanatory enough to get up and going with everything to the point where it was functional for us. After trying to look at ways to streamline everything with our shopify store I got an email over to support and they increased my efficiency with our process by 2x or 3x. A lot of features and tools here that I didn't not know existed when I first got setup. The landing page for the product on their website is not as helpful as it could be with listing the feature set and listing the full capabilities but trust me, dive in it is all there. From logos on packing slips, to printing off order invoices, creating custom orders, special note sections if someone is giving your product as a gift, etc. It is all there. A huge bonus we just unearthed is that we can insure our packages through ordercup instead of our shipping carrier for a whole lot less than we can with the carrier savings us a healthy percentage on our cost in shipping. This feature will depending on your volume of shipments be a huge saver for you. Super pleased with these guys, use them!

March 10, 2011

I love OrderCup! It has made our shipping process much easier! A one stop shop that generates a tracking number and links back into shopify!! The support is awesome...they are very involved and willing to help--Aloke Nath is the best!

March 7, 2011

Absolutely love it! So easy to use and for those of us that are a bit computer challenged the support is excellent! Thank You Ordercup!

Feb. 25, 2011

This is a MUST if you are integrating shipping into your shopify store. It not only pulls all the order/customer info over from shopify, it also communicates back to shopify, seamlessly, and closes the order, adds the tracking, emails the customer etc... As I said, a MUST for the Shopify customer that also ships! Shadd GetChia.com

June 3, 2010

Ordercup has worked very well so far, but needs more explanation of the label printing process (what templates, etc.), and needs to notify Shopify correctly when an order is only shipped partially. Right now, even if you deselect the products you're not shipping, it sets the status in Shopify to "Fulfilled", instead of "Partial"

Oct. 21, 2009

This app has cut down our shipping time from 10 mins per order (when we were manually filling in the UPS online forms) to 5 mins per order. It is very easy to use and worked perfectly from our Mac. I highly recommend this and worth the small monthly fee.

Oct. 21, 2009

Well after my first review I submitted a support ticket needless to say I was immediately helped by a gentleman named Prakash who walked though my issues directly with me. They spent the time to find out what we needed and made it work. Before it would take me 10+ steps to fill an order.Now with Ordercup in 3 clciks I can print a shipping label on my thermal printer -- print a packing slip/ Invoice and even update shopify to email the customer and close the order. I dont know what I was doing before Ordercup I wasted 100's of hours copy and pasting etc. Now their software allows me to do what I always wanted with a paid label and postage printing immediately. I considered dropping Shopify due to missing these functions in past now this app has made Shopify the best cart solution to date. Way to go Ordercup and Shopify you guys have a winner this time... and thanks Prakash