All reviews

Rating Breakdown

  • 5
    93% (262 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)
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5 / 5 Share

May 5, 2014

these guys are top notch! Their customer service is absolutely fantastic and they helped me set up shipping and were there every step of the way! Definitely recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2014

Great Customer service! Love this app!

Using app

About 1 month

Total reviews

18

Average rating

4.6

5 / 5 Share

April 27, 2014

WOW!!! This is so easy!!! I used only Ebay before Shopify and OrderCup is that missing link to Shopify to streamline shipping!!! Thanks! I also had a self induced tech support issue that they resolved (a real person walked me through the solution). LOVE THIS APP!!!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2014

Ordercup has been a huge help in making the order and shipping process much easier!! Customer support within hours of an email as well. Thanks a ton! Eric www.canstand.com

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2014

Ordercup support is very helpful in assisting me each time I need their help. The customer service rep just showed me how to save lots of money on postage. Great job Order Cup!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2014

great app, excellent customer service. for the first time, i have been able to delegate all our order fulfillment tasks to an employee in a simple, straightforward way. ordercup makes sending out web orders as simple as a few easy clicks. Ordercup's customer service has been consistently prompt and reliable. I would reccomend this app to any small business using shopify as their online point of sale!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2014

Amazing customer service - answered my questions quickly. Received a call from tech support the first day to see if I had any questions about the app.

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2014

Ordercup is the best! They always return phone calls and answer support tickets far quicker than I could ever expect. If you are looking for a professional shipping app Ordercup is the only way to go

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2014

I'm very new to Shopify and Order Cup and i had a great session with their help team using screen share. i feel ready to take on some orders now!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2014

I just got the best support ever in a time of great need. Thanks you, Shopify!

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2014

So happy with the Ordercup App! They are so helpful with answering all of our questions! We highly recommend this App for all shipping needs!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2014

Really pleased so far with the Canada Post integration - saving me lots of time!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2014

This app is still going strong one year later and never disappoints! But the real strength of this app is its amazing customer service team! Amazing group of people who response within minutes and are always able to walk you through any issues! Thanks to the team of OrderCup!!! 1st Review last year: Order Cup is a must for all company's using Shopify. It is a great app that you cannot run your business without. We were doing shipping manually and just able to keep up. We were fortunate to have installed Order Cup just in time to keep up with all of our orders since appearing on Shark Tank! Using Order Cup has saved us a lot of time and money. It is very easy and the support is also absolutely fantastic! This is a must app!!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2014

Ordercup is great! Easy to navigate & easy to edit orders & customize with your own templates. They are always quick to answer any questions you have as well.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2014

We love ordercup, great costumer service and very nice support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2014

So far so good-- and when I encountered a technical issue (due to improper setup on my end), the response was prompt and friendly.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

March 10, 2014

excellent service and great product!!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2014

I highly recommend Order Cup. We ship hundreds of orders everyday and OrderCup allows us to process them quickly and efficiently. Their support staff is very prompt and professional whenever we run into issues or need help figuring out how to do something. OrderCup is key to the success of our business!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2014

Great app! Speedy customer service too. I needed help and someone called me right away and walked me through steps, and then helped me with other thigns as well. Thanks Ordercup for being one easy & efficient process for my business!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2014

Ordercup has been easy to setup and support was timely and extremely helpful

Using app

About 2 years

Total reviews

1

Average rating

5.0