All reviews

Rating Breakdown

  • 5
    93% (262 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2014

We love ordercup, great costumer service and very nice support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2014

So far so good-- and when I encountered a technical issue (due to improper setup on my end), the response was prompt and friendly.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

March 10, 2014

excellent service and great product!!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2014

I highly recommend Order Cup. We ship hundreds of orders everyday and OrderCup allows us to process them quickly and efficiently. Their support staff is very prompt and professional whenever we run into issues or need help figuring out how to do something. OrderCup is key to the success of our business!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2014

Great app! Speedy customer service too. I needed help and someone called me right away and walked me through steps, and then helped me with other thigns as well. Thanks Ordercup for being one easy & efficient process for my business!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2014

Ordercup has been easy to setup and support was timely and extremely helpful

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2014

Order Cup has helped our business grow. Having our Ordercup communication directly with Shopify so that everything is synced, has streamlined our shipping department and created a less-stressed office environment. This application has saved us time, and money. Thanks Ordercup! -Ashley Prange, Owner/Founder Au Naturale Cosmetics

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 26, 2014

Wonderful Service! I love the batch shipping! This App made my life so much easier! Highly recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2016

Excellent customer service and online support! The customer service team is very helpful and insightful as well as quick to respond. Would definitely recommend OderCup to anyone running an online store.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2014

Ordercup is great and the team is VERY responsive. I would recommend to anyone.

Store

BURU

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2013

Ordercup has helped us here at www.MyUglyChristmasSweater.com get our ugly Christmas sweaters out the door fast and get them to our customers without any issues. We rarely need to call customer service, but when we do they are there right away to help out. Ordercup is a quality app - highly recommend.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2013

We have used this app for many months and have been nothing but thrilled with OrderCup. I feel like the app is worth its weight in gold and allows us to process orders in about 1/5 the time it did before. We are able to batch around 80 orders at a time with the click of a button. Support has also been incredible so I am not sure I understand the reviews mentioning bad support as that makes no sense to me. This is in my TOP 3 apps that I use with my Shopify Store.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2013

I love ordercup customer support. They really helped me with the problem in a very efficient time response.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2013

Highly recommend Order Cup! Easy to use, and EXCELLENT customer service!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2013

We are newbies to the Ecommerce world. Ordercup has made jumping into this space so much easier. Aloke with Ordercup support was terrific -- accessible, friendly, and super-efficient. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2013

Fast customer service really is the reason I chose order cup. So far so good!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2013

Wow never have I received such prompt and thorough support from a company when I was still in trial mode. Support is a big deal for us as other apps we have tried have fallen short or been buggy. These guys were knowledgeable, quick and very friendly. Thanks and keep up the good work!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2013

Great App. Easy to use. Great customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2013

So incredibly helpful in the setup via chat and on the phone. Even gave me some tips for my Fed Ex account. Love them. I am going to master this knowing I will always get support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2013

I'm impressed. Some of the best customer experience I've ever experienced. And the app does what it should do.

Using app

11 months

Total reviews

1

Average rating

5.0