Orderhive Inventory Management

Feb. 15, 2022

The app works largely without major errors. The support is also always available and is open to special customer requests. I can recommend!

Feb. 14, 2022

We've used Orderhive for a few years now. We run 8 stores through it. It is a very effective and easy to work with. The customer response team is responsive and the pricing is really good. When we signed up, it was a lot less than competitive products, and we've used it for years. I bet we are $50k ahead of where we would be with a different system.

Feb. 10, 2022

Works well with Shopify. Chat support to assist in the issues. 1 feature requested and its already being added

Feb. 9, 2022

We have been using Orderhive for a few months now. It took a while to figure things out. We were moving from another platform and wanted to transfer a lot of old data, so that took time and effort to get going. While the app isn't perfect or we are still learning how to use it, the customer support is superior. We are helped anytime there is an issue. There is a way to pitch in a feature for the Orderhive community to vote on, so it feels like the app is being developed by the community itself. I would recommend anyone who needs order management and inventory system to give Orderhive a try.

Feb. 3, 2022

We have been using Orderhive now for around 3 months, mainly as an Order Management System and for the reporting capabilities, however we've found it to be a fantastic addition to our arsenal. The capabilities are incredible, the ability to add custom fields against products, orders, and customers is fantastic, and their customer service is second to none. If you're looking for a great value piece of kit for tracking inventory, orders, and reports, this is the one.

Feb. 1, 2022

Always caring and excellent customer service. The platform is hard for me to use sometimes only because it has lots of capabilities. I am not the greatest tech saavy person and customer service always helps me. Thanks Nirali, Sanyogita, and the others who have helped me often. 5 star service

Jan. 27, 2022

We have been using orderhive for a long time. There are many great features on this app that really helped our company but there are a few that needs improvement (order sync, reserving of stocks, etc). They also have helpful chat support that's always ready to answer our queries.

Jan. 18, 2022

This is a great app for organizing your inventory and linking it directly to quickbooks! We tried a few and this one does everything pretty seamlessly. What is even better is the support you receive! You will receive a response within 24 hours and usually much sooner. We also deal with the same person, Kunal, which is so nice for developing a rapport and he is fantastic and getting things working for us. We couldn't be happier!

Jan. 17, 2022

Have been using orderhive for at least a year. It makes orders and stock management much easier, but there are still some syncing issues with Xero. Even if there are small problems, their customer service is good and helpful.

Jan. 13, 2022

Have been using Orderhive since 2020. Everything is good so far. It would be better if we can have the function to customize a report and export into excel.

Jan. 11, 2022

Orderhive acts as sort of the man in the middle of our software stack. It tracks inventory, connects store sales to appropriate warehouses (including FBA MCF if we have product at an Amazon FBA in a foreign country that would make shipping from there easier than here in the the US), and just generally works for what we need to accomplish. It also seamlessly connects with Shipstation. We're still in Shopify beta, but the Orderhive integration and setup was quick and easy, and it makes testing various features in Shopify a breeze.

Jan. 7, 2022

This app has everything to offer in terms of functionality - Purchasing, Receiving, Order Processing - Pick, Pack & Ship, In-house Production, Automations etc. There are a few improvement I would love to see implemented however for a free version through the Shopify platform, it deserves all 5 stars! I'm able to track my inventory seamlessly - incoming, outgoing and oh-hand stock is displayed in the same work center which makes it so much easier to manage and there are a ton of reports available to use! The fact that integrations are free and they support multi-channel integrations are a huge plus! Working with ERP systems, this cloud based solutions has all of the functionality minus the complications!

Jan. 6, 2022

Very helpful & knowledgeable. We use orderhive for a variety of reasons and all need something different. When we reach out for help the representatives are great!

Nov. 9, 2021

I think this app has a lot of potential. It is dragged down by a sales and development team that overpromise and underdeliver. When dealing with my salesman. I stated some integrations that were critical before I could let this software be the master of our inventory. These integrations were promised and we paid for a year of service. After 9 months of "2 weeks" and "soon" we were told what we wanted done was not possible. The sad and ironic part to this is I figured out a solution and I AM NOT a developer. TLDR: If the trial version does not do exactly what you need it to, do not pay a dime to these guys. We would love a refund for that first year of unusable software.

Oct. 14, 2021

Things started out alright but there have been repeated failures which have greatly impacted our business. "Premium" support is hit or miss if they'll actually be available. Chat support can only do the bare minimum & in most cases has to open a support ticket. IT support is only around until about noon EST time so you usually have to wait over 24 hours for something to be fixed. This is not a good solution for high volume companies.

Sept. 17, 2021

Installed this app with the intention of using it to receive inventory for our store with a large amount of items. After testing a bit, we've noticed it is randomly adjusting inventory when we take a special order for an out-of-stock item. We receive an order for an item that isn't in-stock - which makes our inventory -1. When the inventory reaches a negative number, Orderhive manually received stock to bring it back up to zero. This is a really distressing problem - as of yet we've had to response to our request for help - but we have received a lot of automated follow up emails trying to sell us something. Not impressed - hopefully they will get back to us at some point...

Sept. 7, 2021

We switched to Orderhive to solve our inventory management issues. It has allowed us to automate multi-channel fulfillment and improve our inventory accuracy. We currently use Orderhive for shipping, inventory management, and order processing / fulfillment. We would have used Orderhive for EVERYTHING but our link with our brick and mortar arm has stopped us from moving our entire accounting / ERP system over to Orderhive as well. If we could, we WOULD move everything to Orderhive. Support is great, they have resolved every issue we have had within 24 hours. Multi-channel fulfillment has been great, and we're working to expand our listings and automation to every brand we sell.

July 22, 2021

Great order management system. The customer service is fantastic especially Jinesh Shah was very helpful getting things setup. They are always updating the module and making it better.

July 3, 2021

For syncing inventory between different stores on different shopping cart programs, it works great. But at $50/mo with a $99 setup fee for the Lite package, that's way too much. I guess that's why they don't disclose pricing in the app description. I suppose if I was using all their other features (which I don't have any use for), it could be worth it.

June 16, 2021

Helped us automate our workflow, and their team has been nothing but helpful in getting us up and running on their platform quickly!