Orderhive Inventory Management
All reviews
Been using it for 5 months and the team is super responsive. Make it easy to combine my inventory from different stores!
I've been using Orderhive for several months and it has been a huge help for me. I sell on multiple platforms and started having trouble with keeping up with inventory on all sites. Orderhive has made it easy. Intitial setup takes a little time but after that its seamless. Customer Support is also extremely responsive and helpful. Definitely recommend this app if you are selling on multiple platforms.
The customer service is great! Really quick in replying email and do follow up with you. They use skype calls and share screen to instruct you all the steps you need to do. I have to stop using this app because I cannot integrate my amazon marketplace to Orderhive as my I only have a basic amazon account for now. But I will definitely use Orderhive again once I upgrade to a professional plan on amazon!
I feel I am an expert on inventory management systems, having spend an inordinate amount of time last year on the well known and more expensive ones, and finding them over complex and syncing inconsistent. Orderhive is very simple to use in comparison and now I have used it for over a month, I can confirm it really works correctly and syncs fast. My situation is two warehouses (UK and USA) and 4 websites plus Amazon. I am hoping that Walmart.com integration will be added soon, as they are the only company in my opinion that has a chance to stop Amazon in its tracks. If you would like to see Walmart.com added, please let Mohanish at Orderhive know thru chat, as I think if he has enough requests, he will add it.
Updated my review after they released their latest update. They are an inventory and order management company but cannot provide a basic invoice (as required by law in Canada), showing subtotal without tax, tax amount charged and total due. Not only that, we paid for the custom invoice 2 years ago which stopped working when they did their latest update. Now we have to re-create the invoice in our accounting system for each order. I will be finding another solution asap.
We have improved Orderhive a lot since 2018. I would request you to try Orderhive again with Shopify Free plan and reconsider your review.
Meets our needs. Lets us receive orders from different marketplaces and ship them. Be warned that trial version does not let add and test sales channels.
Impressively quick and friendly customer service. User interface needs to be improved in some point and loading of webpage need speeding up. Otherwise very satisfy.
great customer service, easy and user friendly Inventory system, best suited for our e-comm platform!
Although we have stopped using the app as we have discontinued multiple sales channel but the app is really good for inventory and order management. Customer service is excellent. All thanks to Diksha.
The system looks Ok however the customer service is terrible. The trial doesn't actually allow you to 'trial' only see the system. To actually trial it with your business you have to pay the 49.99. I got extremely frustrated at the support team not getting back to me that I asked them to cancel. They could not even get that done efficiently.
We have improved Orderhive and customer service a lot since 2018. I would request you to try Orderhive again with Shopify Free plan and reconsider your review.
Update 01/02/2018: I don't know what's happened at the Orderhive offices in the past year, but the customer support is now terrible. The app has improved and become more stable, but if you encounter a bug, and there are still bugs, you better hope you don't need to contact them because you will spend weeks emailing them and getting nothing back. Without decent customer support, an app such as this is not worth recommending. Original review 27/10/2016: For the features that are available, the price is, as far as I've seen, unbeatable. Similarly-featured apps can cost two, three, four times as much. Customer service is fast and helpful. It's especially impressive considering the large time difference, and they even respond directly to feature requests. There are a number of usability issues that still need working out, and it's not always intuitive how everything works straight out of the box - there can be a steep learning curve (though that is true of many inventory management apps). We've also had some issues with bugs and missing functionality, though many of our problems have been in integrating it into an already-existing business, which has used different systems from what Orderhive expects. That said, the software is still in heavy development, and new features and updates come out regularly, so I expect that Orderhive will continue to improve rapidly. I will revisit this review in time and upgrade it to five stars if current issues are ironed out and usability is improved. All in all, a good piece of software, which will hopefully be great in the near future.
We have improved Orderhive and customer service (20/7 all timezones ) a lot since 2018. I would request you to try Orderhive again with Shopify Free plan and reconsider your review.
Tech support excellent, product need improvement more feature need added, i still think this is one the best I can find.
Prior to installing Orderhive we were manually managing our inventory across multiple channels. Orderhive has enabled us to seamlessly manage what was quite an arduous task! It has a great interface which can be intuitively be used, is very reasonably priced & the support these guys offer is incredible! Looking forward to the additional features they are adding and updating. Thank you!!
Fantastic app and sync's well with lots of our other third party apps, as well as our warehouse. It has helped to automate our ordering process and save us lots of time! The support team are great too, very responsive and get things resolved quickly when needed.
This App is amazing. We've been using it since the beginning of our business. Customer Support is great, the team is always ready to help. Also, they are always working on adding new features and fixing the current issues. After 1 month only, we subscribed for 1 year because we knew that this is the solution we have been looking for. Just upload products on any of the channels and you'll have the products in Orderhive right away. Would recommend Orderhive to anybody looking for organizing Inventory and Customers across multiple channels.
Great App for Sync inventory between several Shopify shops. We have use orderive in many years and we love orderhive. Also really good service :)
The software is great, the support service is excellent. Your search for inventory and shipping management software is over. We look forward to any other products this team comes up with. Great work
So far So good. Customer service is excellent. The price is so much better for my size business than other options. I think these guys are really trying. I love that i can see the prices i have on 1 item across all my channels.
Great product. Easy to setup and keeps my inventory in sync between Shopify and Amazon.
Love this system. I have tried using many software for inventory but most are expensive and the syncing is not so well organized or might effect other plugin apps with shopify. This is the best one I've use and able to sync senselessly with other apps plug in to shopify.
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