Nourish Foods Market review for OrderLogic ‑ Min & Max Limits
July 11, 2020
Adjusted review: Shane personally came to my shops and corrected this issue. I set this up for 2 of my websites and neither minimum works at all. I've requested support, gotten very little back except they don't know why it's not working. How is this still available as an app?
Update June 25th: Great news. I was able to find the cause and get this fixed for your other site. Your theme was updating the cart in a new, more modern way that we haven't seen in any other theme yet. Thanks for allowing us to get to the bottom of the issue and resolve it both for you and future customers. We haven't heard back from you regarding this site but we believe from our testing that its issue was resolved through the suggestion of our customer support team. If not please let us know. Original Response: Hi. This is Shane, one of the founders of our company and creators of this app. So sorry you've run into challenges with our app and service. I saw that our customer service agent suggested you reinstall our theme changes today and that appears to have fixed the issue on your site I believe? If not please reach out again. I'll also communicate to you through the tickets you opened. Regarding your other site, I personally spent about a few hours on it last week and didn't quite get to the bottom of it. It's indeed been one of the more puzzling issues we've run into. But I know we can figure it out. I got pulled off task and didn't quite get back to it because I know it needs some focused attention. I saw that you approved a collaborator account for us today which will help. We'll get to the bottom of this as soon as we can.
