Ordertracker ‑ Track & Upsell
Order Tracking for Shopify
Rating
4.5
feedback
52
chart
#1,406
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
35%
-
Less than a day
12%
-
Less than a month
21%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify tracking app are mostly positive, with users praising its ease of use, professional tracking pages, and improvement in customer experience. Many users recommend the app for dropshipping businesses and highlight its helpful features for order management. However, there are a few negative reviews mentioning issues with billing, lack of response from customer support, and occasional confusion with carriers. Overall, the app seems to be valuable for enhancing the tracking process and customer satisfaction, with room for improvement in customer service and billing accuracy.
Highlights
Review RSS Feed
All reviews
Oct. 14, 2025
The free plan became worse than any other app lol
Hi there Thank you for your feedback! We recently reduced the price of all our plans by 40% to make Ordertracker more affordable for everyone. The free plan is now meant for testing the app’s features before choosing a paid plan. If you’d like to give our full version another try, we’d be happy to offer you a 60-day free trial — just reach out to our support team and we’ll set it up for you right away. We really appreciate your input and hope to improve your experience with Ordertracker.
May 15, 2025
Excelente app de rastreamento! Fácil de configurar, melhora a experiência do cliente com uma página de rastreamento clara e profissional. Funciona muito bem com transportadoras internacionais e reduziu as dúvidas no pós-venda. Ótimo para quem faz dropshipping. Recomendo!
May 1, 2025
Eu estava usando esse app no plano gratuito e fui fazer o teste de 7 dias grátis no plano de 11 dólares do app Order Tracking, porém no sétimo dia desinstalei ele e mesmo assim veio cobrança pra mim, por favor preciso que me façam o reembolso pra mim, pois usei apenas o período de teste gratuito
Olá Lamentamos pelo ocorrido e entendemos a sua preocupação. Caso ainda precise de ajuda ou reembolso, por favor, entre em contato com o nosso suporte ao cliente — nossa equipe terá prazer em ajudá-lo o mais rápido possível. Agradecemos por compartilhar sua experiência e pela compreensão.
April 19, 2025
O app é muito bom! Melhora muito a experiência do cliente ter um meio de rastreio funcional e simples de usar.
March 20, 2025
Excelente herramienta, te facilita la operación y te salva muchísimo tiempo. Super vale la pena.
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