Ordertracker ‑ Track & Upsell
Order Tracking for Shopify
Rating
4.7
feedback
90
chart
#1,058
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
8%
-
Less than a month
29%
-
Less than a year
53%
-
More than a year
3%
Reviews Summary
The reviews for the OrderTracker Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and professional tracking features. Many users recommend the app for its simplicity, customization options, and ability to enhance the customer experience by providing clear tracking information. The support team, particularly Chloe, receives high praise for being quick, friendly, and effective in resolving issues. However, there are a few concerns raised about the app's pricing for higher order volumes, occasional delays in tracking updates, and difficulties in contacting support in some cases. Overall, OrderTracker is highly recommended for its user-friendly interface and valuable tracking functionalities.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
1 tous les jours 2 oui je recommande, car très simple d'utilisation et très intuitif pour les clients 3 la personnalisation pourrait être améliorer notamment les couleurs ou l'emplacement de la page de tacking
Nov. 13, 2024
Ordertracker has been very beneficial to our store. We receive less inquires for order updates now and importing tracking numbers into the system is seemless. We have not had any issues with the app and integrating it into our "order status" page was simple. It supports a wide range of carriers which is a benefit for us as we use multiple carries since we ship world wide. We recommend this app.
Nov. 12, 2024
1. How often do you use Ordertracker? I use Ordertracker regularly, usually a few times a week, especially when I'm tracking multiple packages from different vendors. It’s really helpful for staying on top of delivery statuses. 2. Would you recommend Ordertracker? Yes, I would definitely recommend Ordertracker! It’s a convenient tool that makes tracking shipments from different carriers easy, all in one place. It’s saved me a lot of time and hassle. 3. How could we improve Ordertracker? One area for improvement could be to provide real-time push notifications for status updates, so I don't have to check the app constantly. Additionally, a feature that estimates delivery delays based on historical data would be a nice addition. that's all, Thank you
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