Ordertracker ‑ Track & Upsell for Shopify

Ordertracker ‑ Track & Upsell

Track orders, notify customers, mask carriers and boost sales.

Rating

4.5

feedback

64

Reviews

chart

#3,078

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    38%
  • Less than a day
    8%
  • Less than a month
    22%
  • Less than a year
    28%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its efficiency in order tracking, improvement in customer experience, and helpful support. Many users mentioned that the app made tracking orders easier for customers, reduced post-sale inquiries, and integrated well with international carriers. The app was also commended for its user-friendly interface, customization options, and professional look. However, there were some negative reviews regarding billing issues, lack of response from customer support, confusion with carriers, and language translation limitations.

Highlights

Efficiency in order tracking and customer experience improvement
Helpful customer support
User-friendly interface and customization options
Billing issues and lack of response from customer support
Confusion with carriers and language translation limitations

Rating Breakdown

  • 5
    83% (53 ratings)
  • 4
    6% (4 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 100% (64)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 22, 2026

Great application. I like using it.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2026

MUY BUENA APP!!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2026

Works well and consistently for tracking orders. Ui integrates well into existing store theme and colour schemes

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 14, 2025

The free plan became worse than any other app lol

Store

HozNext

Using app

10 months

Total reviews

11

Average rating

4.6

Developer Reply

Hi there Thank you for your feedback! We recently reduced the price of all our plans by 40% to make Ordertracker more affordable for everyone. The free plan is now meant for testing the app’s features before choosing a paid plan. If you’d like to give our full version another try, we’d be happy to offer you a 60-day free trial — just reach out to our support team and we’ll set it up for you right away. We really appreciate your input and hope to improve your experience with Ordertracker.

4 / 5 Share

May 15, 2025

Excelente app de rastreamento! Fácil de configurar, melhora a experiência do cliente com uma página de rastreamento clara e profissional. Funciona muito bem com transportadoras internacionais e reduziu as dúvidas no pós-venda. Ótimo para quem faz dropshipping. Recomendo!

Using app

5 minutes

Total reviews

2

Average rating

2.5

All reviews

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