Ordertracker ‑ Track & Upsell for Shopify

Ordertracker ‑ Track & Upsell

Maximize your earnings with order tracking & upsells

Rating

4.5

feedback

63

Reviews

chart

#2,547

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    38%
  • Less than a day
    8%
  • Less than a month
    24%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its ease of use, time-saving capabilities, and improvement in customer experience. Many users found the app helpful in tracking orders, managing customer inquiries, and enhancing post-sale interactions. The app was also commended for its professional appearance, reliability, and support for multiple carriers. However, there were some negative reviews mentioning issues with billing, lack of response from customer support, and occasional confusion with carriers. Some users also expressed a desire for more customization options and improvements in tracking accuracy.

Highlights

Ease of use and time-saving capabilities
Improvement in customer experience
Professional appearance and reliability
Issues with billing and customer support
Desire for more customization options and tracking accuracy improvements

Rating Breakdown

  • 5
    83% (52 ratings)
  • 4
    6% (4 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (6 ratings)

Reviews with Text

  • 100% (63)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 14, 2025

The free plan became worse than any other app lol

Store

HozNext

Using app

10 months

Total reviews

11

Average rating

4.6

Developer Reply

Hi there Thank you for your feedback! We recently reduced the price of all our plans by 40% to make Ordertracker more affordable for everyone. The free plan is now meant for testing the app’s features before choosing a paid plan. If you’d like to give our full version another try, we’d be happy to offer you a 60-day free trial — just reach out to our support team and we’ll set it up for you right away. We really appreciate your input and hope to improve your experience with Ordertracker.

4 / 5 Share

May 15, 2025

Excelente app de rastreamento! Fácil de configurar, melhora a experiência do cliente com uma página de rastreamento clara e profissional. Funciona muito bem com transportadoras internacionais e reduziu as dúvidas no pós-venda. Ótimo para quem faz dropshipping. Recomendo!

Using app

5 minutes

Total reviews

2

Average rating

2.5

5 / 5 Share

May 5, 2025

Aplicativo muito eficiente, facilitou o rastreamento de pedidos e melhorou a experiência do cliente. O suporte é ágil e prestativo, e as funcionalidades ajudaram bastante no controle logístico da loja. Recomendo.

Using app

8 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

May 1, 2025

Eu estava usando esse app no plano gratuito e fui fazer o teste de 7 dias grátis no plano de 11 dólares do app Order Tracking, porém no sétimo dia desinstalei ele e mesmo assim veio cobrança pra mim, por favor preciso que me façam o reembolso pra mim, pois usei apenas o período de teste gratuito

Using app

4 months

Total reviews

4

Average rating

3.5

Developer Reply

Olá Lamentamos pelo ocorrido e entendemos a sua preocupação. Caso ainda precise de ajuda ou reembolso, por favor, entre em contato com o nosso suporte ao cliente — nossa equipe terá prazer em ajudá-lo o mais rápido possível. Agradecemos por compartilhar sua experiência e pela compreensão.

5 / 5 Share

April 8, 2025

O aplicativo de rastreio é simplesmente incrível! Melhorou muito a experiência dos meus clientes, reduziu dúvidas sobre entregas e deixou tudo mais profissional. A integração com transportadoras é perfeita e as notificações automáticas trazem muito mais confiança. Fácil de usar, personalizável e super eficiente. Vale muito a pena!

Using app

5 minutes

Total reviews

1

Average rating

5.0

All reviews

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