Rating

4.5

feedback

52

Reviews

chart

#1,639

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    35%
  • Less than a day
    12%
  • Less than a month
    21%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are quite mixed. While many users praise the app for its ease of use, professional tracking pages, and improvement in customer experience, there are also negative reviews regarding billing issues, lack of response from customer support, and occasional confusion with carriers. Overall, the app seems to be beneficial for dropshipping businesses and those looking to enhance their tracking and order management processes. Users appreciate the functionality and the time-saving aspects of the app.

Highlights

Ease of use and professional tracking pages
Improvement in customer experience
Billing issues and lack of response from customer support
Confusion with carriers
Beneficial for dropshipping businesses

Rating Breakdown

  • 5
    85% (44 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (5 ratings)

Reviews with Text

  • 100% (52)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 14, 2025

The free plan became worse than any other app lol

Store

HozNext

Using app

10 months

Total reviews

11

Average rating

4.6

Developer Reply

Hi there Thank you for your feedback! We recently reduced the price of all our plans by 40% to make Ordertracker more affordable for everyone. The free plan is now meant for testing the app’s features before choosing a paid plan. If you’d like to give our full version another try, we’d be happy to offer you a 60-day free trial — just reach out to our support team and we’ll set it up for you right away. We really appreciate your input and hope to improve your experience with Ordertracker.

4 / 5 Share

May 15, 2025

Excelente app de rastreamento! Fácil de configurar, melhora a experiência do cliente com uma página de rastreamento clara e profissional. Funciona muito bem com transportadoras internacionais e reduziu as dúvidas no pós-venda. Ótimo para quem faz dropshipping. Recomendo!

Using app

5 minutes

Total reviews

2

Average rating

2.5

1 / 5 Share

May 1, 2025

Eu estava usando esse app no plano gratuito e fui fazer o teste de 7 dias grátis no plano de 11 dólares do app Order Tracking, porém no sétimo dia desinstalei ele e mesmo assim veio cobrança pra mim, por favor preciso que me façam o reembolso pra mim, pois usei apenas o período de teste gratuito

Using app

4 months

Total reviews

4

Average rating

3.5

Developer Reply

Olá Lamentamos pelo ocorrido e entendemos a sua preocupação. Caso ainda precise de ajuda ou reembolso, por favor, entre em contato com o nosso suporte ao cliente — nossa equipe terá prazer em ajudá-lo o mais rápido possível. Agradecemos por compartilhar sua experiência e pela compreensão.

5 / 5 Share

April 19, 2025

O app é muito bom! Melhora muito a experiência do cliente ter um meio de rastreio funcional e simples de usar.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

Excelente herramienta, te facilita la operación y te salva muchísimo tiempo. Super vale la pena.

Using app

4 minutes

Total reviews

1

Average rating

5.0

All reviews

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