Drip Surveys: Post Purchase

The reviews are largely positive about the app’s ease of use, usefulness, and value. Several merchants say setup is simple, the app works well, and it helps them collect valuable post-order feedback from customers. One reviewer specifically appreciated that it is free, and another praised the tech support as excellent. Overall, the app appears to have been effective at gathering customer insights and delivering a smooth experience for users who were able to get it running. The main negative feedback centers on reliability and support. One reviewer reported that the app may no longer be supported, noting that support had not been online for nearly two months and that changes were no longer reflecting on the site. That review also expressed disappointment that users were not given advance notice. This suggests that while the app has strong functionality and was well-liked by some merchants, concerns about ongoing maintenance and responsiveness could seriously affect trust and long-term satisfaction.