Drip Surveys: Post Purchase
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of setup and the valuable feedback received from customers. Some users have found the app to be great for collecting post-order questions and getting insights into customer behavior. However, there are also negative comments about the app no longer being supported, with users reporting that changes are not reflecting on their site due to lack of support from the developers.
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Edit: Looks like this app is no longer supported. Support haven't been online in nearly 2 months, and my changes won't reflect on my site. So disappointed - Should have given your users a heads up at least. Original: This is a great app - I’ve had 26 customers fill out the post-order question so far! It’s just a question asking how they discovered me and it’s actually great to know these answers!
Absolutely fantastic app. Setup was easy, and it works perfectly. I've already received a lot of valuable feedback from customers. Highly recommended.
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