OTP+ Phone, SMS & Social Login for Shopify

OTP+ Phone, SMS & Social Login

SMS OTP login, Google login, social login & COD verification
Developer
siimple.ai
Rating
4.9
Feedback
38
Reviews
Chart
#2,763
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with many merchants praising the app’s flexibility, reliability, and especially the support team. A recurring strength is how responsive and hands-on support is: reviewers repeatedly mention fast replies, patient troubleshooting, and even custom fixes or configuration changes tailored to their store’s needs. Merchants also value the app’s OTP and social login features for improving checkout and login experiences, reducing fraud, and handling edge cases like headless storefronts, mobile webviews, multilingual stores, and regional SMS delivery issues. Several reviews highlight measurable business benefits such as higher delivery rates, fewer support tickets, reduced fraud, and smoother customer experiences. The negative feedback is limited but points to a few areas for improvement. Some users mention setup or configuration complexity in specific scenarios, such as RTL/Arabic support, wanting clearer language-direction settings, or wishing they could preview the widget immediately after installation. A few reviews imply that the app can require support intervention to handle theme conflicts, routing issues, or custom integrations, though these are usually framed positively because the support team resolves them quickly. Overall, the sentiment is strongly favorable, with the main criticism being that the app could offer a bit more self-serve clarity and polish in certain edge cases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 8%
Less than a day 11%
Less than a month 71%
Less than a year 11%
More than a year 0%
All reviews
4 / 5 Share
Oct. 29, 2026

I had a few queries regarding Apple Connect, and the support team was incredibly helpful, patient, and thorough in addressing each of my concerns. I really appreciate their professionalism and the time they took to clarify everything.

Store Using app Total reviews Average rating
Madanshi 3 months 1 4.0
5 / 5 Share
Oct. 27, 2026

Australian customers were getting codes from US shortcodes that their carriers blocked. Support switched us to a local Australian sender ID for the AU region. Delivery rates in Australia jumped from about 70% to over 95%. The per-region sender configuration made all the difference.

Store Using app Total reviews Average rating
WEAR BLOOM 2 days 10 5.0
5 / 5 Share
Oct. 26, 2026

Wanted OTP verification on our newsletter signup form, not just account creation. Support expanded the widget trigger points to include any custom form with a phone field. Newsletter signups now get verified, which means our SMS marketing list has confirmed numbers only.

Store Using app Total reviews Average rating
KWC Watches 2 days 4 5.0
5 / 5 Share
Oct. 28, 2026

Phone numbers with extensions were getting rejected. Support enabled an automatic extension stripper that removes everything after ext, x, or # before validating. Customers can now enter their full phone number naturally and the system handles the cleanup. Small formatting issue with a clean fix.

Store Using app Total reviews Average rating
Cult Beauty 4 days 4 5.0
5 / 5 Share
Oct. 22, 2026

Expected 10x traffic for a popup sale and asked about SMS throughput. Support pre-scaled our SMS allocation for the sale window and monitored it live during the first hour. Zero delivery delays during peak traffic. The proactive scaling was something I didn't know to ask for.

Store Using app Total reviews Average rating
Aurelisse 7 days 5 5.0

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