OTP+ Phone, SMS & Social Login
All reviews
The bot detection started showing value in the first week. We had a wave of signups from similar device fingerprints. The system flagged them and the logs let me review exactly what triggered the alert.
I was nervous about installing an authentication app without developer support, but the setup genuinely took about four minutes. I added the app, configured the widget, and it was live. One of the cleanest Shopify installs I've done.
Our customer base is heavily mobile — over 80% of sessions come from phones. SMS OTP is exactly what mobile users expect and OTP+ delivers it without friction. The code arrives fast and the customer is through in seconds.
Cart abandonment was our biggest metric problem and we traced a significant portion of it back to the login step. After switching to OTP+ the login step became the fastest part of the checkout. Abandonment dropped within two weeks.
OTP+ replaced a clunky third-party login solution we had cobbled together. The difference in how polished the login experience feels now is night and day. Customers compliment the checkout flow regularly now, which is something I never expected to hear about a login screen.
The real-time notifications for login attempts gave our team visibility we never had before. When a customer's account shows unusual activity, we know about it immediately. It's not just a login app — it's a lightweight security layer for our customer accounts.
We were worried about bot accounts and fake registrations inflating our customer list. The browser and bot detection feature in OTP+ caught a surprising number of suspicious sign-ups in the first week. The detailed logs make it easy to review and act on.
Hi! Thanks for reaching out to us via chat. We understand it was frustrating that the app couldn't work with your store's new customer account setup - Shopify has been deprecated legacy customer accounts for new stores, which our login features currently depend on. We're actively working on supporting the new customer accounts system. Feel free to reach out anytime if you need assistance!
honestly i encourage any store that are launching or have lunched but have not installed OTP+ please do and thank me later, installation is so smooth, no codding required its like plug and play and incase if you stucked somewhere please reach out to there support chat that are as helpful like your own team, as i said you will thank me later. for social logins and sms login, OTP+ is the app to go . and its FREEE
All I can say for now is that this was the easiest install ever! It’s so simple to navigate—clean, straightforward, and nicely designed. I just wish I could preview what it looks like right after installation to see exactly what my customers will experience. I'll be back in the next week or two for a full update.
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