OTP+ B2B SMS & Social Login

What I appreciate is that the widget doesn't look like a third-party add-on. It picked up our theme fonts and button styles without me configuring anything. Customers have never mentioned it as feeling out of place, which is exactly what you want from something that sits on every login screen.

I reached out to support because the OTP widget was overlapping with a banner on our mobile layout. They didn't just tell me to adjust my CSS — they looked at my actual store, identified the conflict, and suggested a specific fix. Response came back within a few hours on a weekday afternoon. I was genuinely impressed.

Our B2B buyers couldn't verify with office landlines since those can't receive SMS. Support suggested enabling the email fallback option for accounts flagged as business. Now corporate buyers get a verification email instead while regular consumers still use phone. Clean separation that we didn't know the app could handle.

Our store is in French but the OTP popup kept defaulting to English. Support pointed me to the language pack settings — the full UI and all SMS text are translatable. They even reviewed my French translations before I published to make sure the character limits worked on mobile screens. That kind of attention to detail from a support team stands out.

POS transactions were triggering OTP verification for our in-store staff. Support explained how to exclude POS channel traffic from the verification rules. The fix was a single channel filter. Staff can ring up sales without interruption now, while online customers still get verified.

We sell in a market where cash on delivery is standard and fake orders were eating into our margins. The phone verification at checkout is the single change that made the biggest difference. If someone won't verify a real phone number, they probably weren't going to answer the door either.

Our custom theme was pushing the OTP widget below the fold on mobile and people were missing it entirely. I reached out to support expecting a generic CSS answer. Instead they pulled up our actual storefront, identified the exact div that was causing the layout shift, and sent me a three-line code snippet. Widget moved to the right spot on the first try.

We were losing UK customers at checkout because the verification code took too long to arrive. Support looked into our account settings and found we were routed through a secondary SMS gateway for European numbers. They switched it to the direct route and response times dropped from 30+ seconds to about 5. Nobody told us there were different routing options — support just found the problem and fixed it.

We'd been losing customers at the account creation step for months. People would start typing a password, get the 'must include a special character and a number' prompt, and just leave. Since switching to OTP+ the drop-off at that step is basically gone. Customers type their phone number, get a code, and they're in

The app resolved two problems for me on shopify: 1. Quicker login as compared at shopify own customer login 2. OTP based login in addition to gmail or apple login If you are stuck somewhere, you can be assured of receiving prompt and meaningful responses from their helpdesk.

I’ve had a really good experience with OTP+ B2B SMS & Social Login. The app works well, and the best part is that it’s completely free. The support team, especially Arunava, has been very helpful and responsive whenever I needed assistance. Overall, a great app with excellent support. Highly recommended!

Excellent app and even better support! The support team was fast, clear, and really helpful in answering all my questions about pricing and setup. Highly recommend.

An excellent solution for modern Shopify stores. Finding an OTP app that accommodates the latest platform limits was a challenge, but this app delivers perfectly. Highly recommended!

Good Service

OTP+ replaced a clunky third-party login solution we had cobbled together. The difference in how polished the login experience feels now is night and day. Customers compliment the checkout flow regularly now, which is something I never expected to hear about a login screen.

We were worried about bot accounts and fake registrations inflating our customer list. The browser and bot detection feature in OTP+ caught a surprising number of suspicious sign-ups in the first week. The detailed logs make it easy to review and act on.

All I can say for now is that this was the easiest install ever! It’s so simple to navigate—clean, straightforward, and nicely designed. I just wish I could preview what it looks like right after installation to see exactly what my customers will experience. I'll be back in the next week or two for a full update.