Amal Hantash Fitness review for Outfy ‑ Social Media Marketing

June 17, 2017

They have problems with billing and reported data in their user interface: 1. In dashboard, part of successful instagram posts were reported as failed. 2. I use autopilot option with a task that doesn't include weekends, yet, on weekends, although no posts are scheduled for this task, I still get charged for them! 3. If you go to Activity, it shows only last 4 days and crops the rest. It doesn't scroll down at all even if I wait 30 minutes . 4. their famous dashboard, if you try to find number of successful posts for all or any social media, guess what you get? number of lines! so if a product is posted on multiple social medias or reposted on the same social media, it is counted as 1 in the total After all the above faults, and god knows what else is hidden, as I newly joined this app, I received this reply to my 2nd query: "we are a small yet bright team, charging next to nothing for the services we are providing, and we cannot afford to provide such personalised service every time. If you are not satisfied with our response rates, despite answering your numerous queries on the same issue, we would have to let you move on to another better service with a heavy heart. At present, we are not equipped to meet your expectation levels. As and when in the future we expand our team further, we would be more than happy to welcome you back. " **** I got a new update now from them after they saw my review **** I thought they would pay attention to their weak points and fix the listed errors. I got the following instead! (Somebody has a big head. Doesn't accept feedback. WoW): "​Thanx for the review on Shopify forum. We are closing your account with​ Outfy and your unused credits would be refunded back to you. We don't meet your level of expectations, so its better for you to move on to a better app, as per your standards."