Outfy ‑ Automate Social Media for Shopify

Outfy ‑ Automate Social Media

AI Powered Automated social media tool for Shopify stores

Developer

Rating

4.6

feedback

1,327

Reviews

chart

#128

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    14%
  • Less than a year
    57%
  • More than a year
    27%

Reviews Summary

Outfy is a social media automation app that has received mixed reviews from users. Positive aspects highlighted include the ease of use, time-saving features, and helpful customer service. Users appreciate the automation of social media posts, creation of collages, gifs, and videos, and the ability to connect multiple social media accounts. The free version is praised for its usefulness, while the paid version offers more features but some users find the pricing steep. On the negative side, some users have mentioned issues with video quality, high pricing, lack of customization options in the free version, and occasional difficulties with automatic posting. Customer service experiences vary, with some users praising the quick and professional support, while others have complained about slow responses and unresolved issues.

Highlights

Mixed reviews with positive feedback on ease of use and time-saving features
Pricing concerns and value for money
Customer service experiences vary
Issues with video quality and automatic posting
Positive feedback on social media automation and creation features

Rating Breakdown

  • 5
    86% (1,136 ratings)
  • 4
    10% (130 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 23, 2024

I had the $70 plan and I didn’t have any issues with the app. However I did find a company that does the same thing for half the price. So I canceled my plan before July 1st. I was still charged the $70. No problem I figured I should just be able to contact Outfy and get a refund. They acknowledged my email once and that was basically it. I have not used the service in July AT ALL. It seems that I will be losing out on $70, because I received an email that the ticket for my issue was closed. I just want to warn others. The app isn’t bad but like I said there are other companies that provide the same services for half the price. Do your research!

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 24, 2024

I've been using Outfy for my Shopify store, and it's been a game-changer in automating our social media presence. The app's ability to streamline our content is impressive, but I do have a couple of suggestions that could elevate it even further. Firstly, an option to switch from standard video formats to YouTube Shorts (9:16 aspect ratio) would be incredibly beneficial for content diversity. Additionally, incorporating AI-generated captions in the Pro Plan would be a fantastic upgrade, especially for businesses like ours that produce our own videos and don't need the full scope of the Ultimate Plan. Despite these wishlist items, I absolutely love this app and hope to see these enhancements soon! Also, the templates could use a refresh—more modern, sleek designs tailored for luxury products like fine jewelry would greatly align with our brand aesthetic. And if I could give a sixth star, it would go to the support team. Their genuine care for customers and prompt assistance makes a huge difference. Here's to hoping for these great updates, Outfy team!

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

July 14, 2024

Very helpful to keep your shops getting noticed

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

Outfy enables me to select the pictures and arrange them well together as desired ready for posting on a schedule.

Store

SALUER

Using app

Over 4 years

Total reviews

2

Average rating

5.0

4 / 5 Share

July 11, 2024

La consiglio, ottimo per l'automazione, e/o (dipende dal piano) anche per tutto il resto

Using app

2 months

Total reviews

3

Average rating

4.7

All reviews

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