Outfy ‑ Social Media Auto Post
AI Powered Automated social media tool for Shopify stores
Rating
4.8
feedback
431
chart
#272
All reviews
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July 11, 2025
Scammers! They say there is a "free forever" option, which is a lie. I found ZERO
May 11, 2025
Why it says there is a free plan if there isn't one? Can you at least have a trial version?
May 12, 2025
SCAM SCAM FRAUD FRAUD. DO NOT INSTALL THIS APP, They deduct money without consent and never refund, I am still struggling to get my refund on my other store. DO NOT INSTALL APP
Feb. 27, 2025
Even though Outfy is making all of these posts they don't seem to engage people enough to get them to make purchases.
Aug. 16, 2024
Good but not responding to any messages and emails or tickets opened. App is publishing random images and prices to social media that will confuse the audience.
June 13, 2024
This right here is one reason I do not like outfy. The customer service is awful. My membership was supposed to be canceled weeks ago. I am assuming since this email that is was not. The chats I had with support team were so time consuming and nothing was ever resolved.
May 2, 2024
Oct. 8, 2024
Overall ok product. Images, GIFs are good. Captions are good. Video wise has more room for improvement. instead of adding ust raw images , need some stock images related to product or movie videos. Just Raw images looks monotonous. For the cost may be Linkedin should be integrated. Looking for more features. Update today 08/10/24 Crap service. says media templates outdated and no one knows which all outdated. Customer service needs 15 hrs to find out. what a crap and such hefty charges. Stay away from this crapy app.
Feb. 19, 2024
terrible to use. more complicated UI than other similar apps but more expensive.
Jan. 12, 2024
Stopped responding when it came up for renewal. The only benefit woudl of been to have the AI hastags as the hashtags were previously generic and not engaging. All would be "going soon" "low stock" etc. Not very engaging. And now the AI tag feature is only going to be available until the END OF JAN 24 unless i upgrade to a plan twice the cost. This app really doesnt do anything that sets it apart from others....Posting to social media hasnt increased sales. If anything most of the posts it did were read of engaged with. Dont waste your money with this.
Dec. 22, 2023
NON INSTALLATE QUESTA APP, e' pessima, non rispondono, non sono chiari sui messaggi, non viene rispettato ciò che viene promesso, l' automazione della pubblicazione dei post non avviene automaticamente, ma devi sempre messaggiare per far si che venga pubblicata, l' assistenza è lentissima a rispondere. NON SONO AFFIDABILI.
Oct. 4, 2021
Very bad support !!! They never helped me connect my two stores. Although I have already written to them twice! Think before using this app, support is very important but not here !!!!
May 6, 2021
The app would not be bad if they did not constantly try to put their tags that advertise the app. You constantly have to contact support and find out how to remove them. For an app that costs money, this is unacceptable.
Dear BabyToMove, We thank you for your feedback. All we can assure you is that we do not add our tags nor is our any intention to do such. Kindly use our latest app to avoid any confusion. And as such, we have conveyed all these things to you over email as well. We look forward to your co-operation and understanding. Please feel free to reach out to us for any kind of assistance. Customer service is our utmost priority. Regards Team Outfy
Jan. 12, 2021
I tried a few months ago and tried again just now. This doesn’t activate. It just hangs. Love the concept. The concept doesn’t matter if the tool doesn’t work.
Dear Designed by Geeks, Thank you for your feedback and time. Request you to check your inbox, we have tried to reach you there explaining everything and the resolution for it. We would be more than happy to see you back on Outfy. Regards Team Outfy
June 11, 2020
The app its job at first. It stopped posting to FB & IG. I don’t find this helpful or time saving.
Hi Natural Whispering Wonder, We are really sorry to hear this. Your postings had stopped as you had changed your credentials but did not update them on Outfy. This is quite logical and is a part of security check applied by FB/Insta. To fix this, our system had sent you multiple reminders. Even our Activity page clearly shows what needs to be done. You have been using Outfy for the last 8 months and are well versed with the whole process. Kindly update your credentials on Outfy and your postings will be resumed. Please free to let us know how can we assist you better. As an Outfy customer, we always suggest you to approach us through our 24x7 customer services - Chat & Email. We are always there to help you as best possible Regards Team Outfy
Aug. 19, 2019
Doesnt work. The App is trash. Only download if you want it to never post or even work at that its not even easy to use. I don't see how the reviews are even real. ZERO STARS. *UPDATE* They are VERY rude, disrespectful, and impatient. Highly unprofessional, and will disable your account if you leave a HONEST review. We would give negative stars if we could. Out of all the apps that we have tried, this has definitely been the worst experience. We will be picking another Shopify Social Media repost app, and NOT this one.
Oct. 26, 2018
Terrible support! We manage several Shopify websites and support is mediocre at best, for ALL of them. The system is full of bugs! Very complex to use. No support what-so-ever!!!! SAD!
Using app
12 months
Total reviews
2
Average rating
1.0
Feb. 2, 2017
Update: Worse. I'm downgrading from my original two star review to a single stare. Customer service is nightmarish. When they won't answer a question and you explain to them what you're asking they become incredibly rude and threaten "report to Shopify." Report what exactly? Each reply is a promotional marketing about how easy their app is to use. They just won't answer questions. And. If you meekly follow their recommendations you'll be advertising for this app with every post. Why? Because they add the Outfy hashtags to your products. While this might seem innocent enough, I personally have an issue with them piggybacking onto my posts. App is not free. Caution when using this app. It's not picky about how it posts. I have another app that does some price fixing and Outfy does not honor the real price - tried with Facebook and with Pinterest - Outfy even goes so far as to strip my price app from my website's linked page and displays my web page with the wrong price! Yikes.