Outfy ‑ Social Media Marketing

Aug. 4, 2024

I would like to update this review. After posting negative reviews on Trustpilot and Shopify, I was contacted by the President of Trustpilot who apologised for the issue with me getting a refund and processed a return of my funds that day. I am grateful for this and have increased my score for the company. However, I will not remove the review as they requested since I have read that many others have had the exact same issue I had. It's a shame because the product itself is genuine and quite good. Their business practices, however, leave a lot to be desired. ********************************* Extremely dishonest company to deal with. I downloaded and signed up for the trial version about 3 weeks ago. I used it for a couple of days and signed up for a run through with the company because I had some questions before I committed to buying the software. The day before our meeting, I was contacted by the person who was going to be working with me to answer my questions, stating that they were not well and wanted to reschedule. Of course, I agreed to this but the rescheduled date was a couple of days past my 7-day trial so I wrote and asked if we could extend the trial after that time. I never heard back. On the 7th day - 2 days before our meeting, I was charged for the entire year! I immediately contacted them and asked for a refund. I have been promised this refund several times since. In fact, Kumar at the company promised me 2 days ago that he was putting the refund through that day. NOTHING! I am filing a dispute via my credit card company but wanted to let people know that they are not trustworthy - not as far as my experience has gone anyway.

June 13, 2024

So far so good. I would appreciate more options in the free version that would make me want to pay what is being asked for the paid version. It's rather steep.

April 13, 2024

Overall ok product. Images, GIFs are good. Captions are good. Video wise has more room for improvement. instead of adding ust raw images , need some stock images related to product or movie videos. Just Raw images looks monotonous. For the cost may be Linkedin should be integrated. Looking for more features.

March 26, 2024

I liked the app, it's user-friendly and opening it through the browser is very convenient. However, it lacks the most important feature in automatic posting applications. In automatic social media posting apps, you can't choose which products from which collection to post, which is a significant issue because, depending on the season or campaign, only the products we have specified in a particular collection should be shared automatically. Posting random products can harm social media networks. I hope you pay attention to this in your future updates.

Feb. 22, 2024

Hard to get into - pricing tiers are difficult to graduate up to

Jan. 11, 2024

The app is useful but they are also quite annoying with the spam and continued harassment to renew and upgrade. If you can tolerate that and the spam it is a useful app.

May 11, 2023

It's ok. The automation is good, but the quality of the automated posts could be better. The AI should be looking at the keywords for the post and including a description, or including the product description (or part of) in the posts.

May 2, 2019

I like how it promotes my products. I just started using it so would not be fair to give a review yet

April 10, 2019

Was a huge fan at first. Then noticed i would have the exact same number of page views from each post. and they were always at the same location. Facebook itself showed nothing, no views, no clicks, no impressions. Also only posted to facebook for 98% of the few shares i made. ran out faster than 30 shares and so far not worth buying more when not sure how well it works

Nov. 20, 2018

Works well as advertised but I wish there was the option to post every few days. Every 12 hours seems like too much for some of the media outlets. I also contacted customer service with some general questions and they never responded to me. In terms of autoposting, it has saved soooooo much time and really grown my pinterest following.

Sept. 14, 2018

Works well. The developers need to understand that real paid apps do not automatically include their brand (@outfy, #outfy) on every single post...that's why we pay for them. They also need to make it easier to know how much each post is going to "cost" before posting it (cost is in credits), and make it easier to know the balance available. Finally, they keep asking for reviews, so here it is.

April 21, 2018

Good app. When posting on Instagram a manual process on the mobile phone must be used. In this process they do not add my link, instead they add advertising for outfy at the end of my post. This has two problems: - Either I accept that not my shop is promoted but outfy (ridiculous) - Or I manually delete the self-advertisement for outfy and manually enter my link again. This must be done on the mobile phone. The link was NOT added automatically. Lot's of fiddly mobile phone keyboard typing When they add more self-advertisement (allthough I PAY for this service) to my posts I will cancel this app. But besides this annoying mistake, it's convenient and I like it, so three starts left is fair.

Dec. 20, 2017

Concept is good but flaws are basic..but enough to .make me delete and try another. When doing pic collage..you can't adjust the picture size in the photo grid. So ifnyou product pics on your site are larger then 800×800 you will struggle with pic collages. Which we llove showcasing fashion ensembles from our site.

June 24, 2017

This app does not support your Shopify Lite/Monthly account. The Shopify Lite/monthly account is $9 a month and your store appears on a Facebook page you create. So when you try to promote an ad it goes to a broken link not the actual product. I learned the hard way. Not good. Other than that I think this is a good app for anyone promoting their products on any of the plans above the Shopify Lite.

June 18, 2017

love this app however my biggest pet peeve is you have no way of sorting your products. lots of time sorting to find the items you want to promote. great if your have small amount of inventory.

Jan. 17, 2017

Needs some work. The automated posts are harmful to your feed and hard to control. I ended up turning off all Facebook connections so that this app would STOP making garbage posts to FB. That feed is not one you want to spam people with machine-built post that make no sense (unfinished sentences and parsed keywords that end up looking like junk posts...making YOU look like a spammer). The WANELO feed has been useful for my store. I actually yielded some sales. (That's good!) I will continue to work with the app for now, but honestly, I have spent money on auto-posts that feels like wasted money at this point.

Nov. 17, 2016

Useful, but can be improved. 1. Not able to use for Google Plus business pages and LinkedIn business pages. 2. Can link only 1 Pinterest or Twitter account, but I have a few accounts that I use. Would be nice if we can link multiple accounts, then select which ones to blast out from.

March 17, 2016

I have a lot of shirts I need to post. This makes it easy to post in many places at once but it cost per click.