Outvio Exchanges and Helpdesk
Customer Support & Post-checkout for epic Shopping Experiences
Rating
4.3
feedback
29
chart
#5,509
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
7%
-
Less than a month
7%
-
Less than a year
59%
-
More than a year
21%
Reviews Summary
Outvio is highly praised for its ability to centralize shipments, automate key processes, and enhance the post-purchase experience for ecommerce merchants. Users appreciate the platform's practicality, time-saving features, and efficient customer support. The app is commended for streamlining order management, providing real-time tracking, and offering customizable shipping options. However, some users have expressed concerns about pricing, lack of support, and limitations in the trial version. Overall, Outvio is recommended for businesses looking to improve logistics and fulfillment processes.
Highlights
Review RSS Feed
All reviews
April 16, 2026
Outvio has been a before-and-after for our logistics. We’ve been able to centralize shipments, automate key processes, and deliver a much more professional post-purchase experience. Ideal for brands looking to scale without losing control.
Feb. 20, 2026
Al final se ha hecho imprescindible. Funciona muy bien y nos ahorra mucho trabajo Buena atención al cliente. A mejorar precio de la opción básica.
April 7, 2025
No support! No service! Sometimes people forget that the best advertising is word of mouth! Also, after this review they asked us to change it and modify it! Good or bad Outvio must accept the opinion and try to improve services! Speaking as the owners of truth is not what a client wants to hear!
Hello Rita, We’re genuinely surprised by your review. Throughout our entire collaboration, our support team responded to every single message: often within minutes or hours, and even after your subscription had been cancelled. From the beginning, we clearly explained that the issue you encountered was due to a Shopify store configuration, something Shopify themselves later confirmed. It’s unfortunate that, despite our consistent support, you’ve chosen to leave a review stating “No support! No service!”—a claim that simply doesn’t reflect the reality. You used Outvio for nearly two years without issues, and now blame us for a problem caused during your migration to Shopify. An issue that, as explained, had nothing to do with Outvio, but rather with how your Shopify environment was configured. We understand that not every partnership is the right fit, but we do believe in transparency and fairness, especially when public feedback is involved. We wish you all the best moving forward, – The Outvio Team
April 15, 2024
Albarán de salida para los transpotista de manera super fácil conteniendo información de los paquetes enviados a cada cierre del día. yuda a evaluar los transportistas con información sobre los envíos, precios inidencidas y tiempos de retraso
April 9, 2024
Plataforma super practica, buscan solución para todo tipo de incidencia con transportistas (desde que ya integrados). El soporte es lo mejor, super rapido y preciso, unos cracks.
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