Rating

4.2

feedback

28

Reviews

chart

#877

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

Ownbase has received mixed reviews from users. Positive aspects highlighted include the time-saving feature, ease of use, quick customer support, and seamless syncing of products between Shopify and TikTok. Users appreciate the app for simplifying data entry, resolving syncing issues, and providing excellent customer service. However, negative feedback revolves around inventory sync problems, duplicated customer orders leading to refunds, and issues with order fulfillment details not being sent back to TikTok Shop, resulting in canceled orders and financial losses.

Highlights

Time-saving feature, ease of use, quick customer support
Syncing products between Shopify and TikTok, resolving syncing issues
Inventory sync problems, duplicated customer orders, order fulfillment issues

Rating Breakdown

  • 5
    79% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

What makes this app great is not only its simplicity but the support you receive with it! A must use in my opinion.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Support from OwnBase has been oustanding. We have recently started work on our TikTok store and they have been amazingly quick to respond to our support queries. We have had a couple of feature requests to improve the visibility of orders in Shopify and they have been really receptive to implementing those. TikTok isnt easy but Ownbase makes it that much easier

Using app

About 1 month

Total reviews

7

Average rating

4.7

5 / 5 Share

June 14, 2024

I have been looking everywhere for a seamless app to connect TikTok and Shopify. I went with other apps and they were extremely faulty and the customer service had me ready to rip my hair out. I wish I would have known about this app earlier. Highly recommend and will make letting other entrepreneurs know about this app. Also, they are extremely fast with response times and super helpful. Thank you!!☺️

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

Great experience, always great customer support just finished now solving a problem and Osbert just spotted it professionally and troubleshot it in no time, Thanks to all the team for your dedication, you make trade easy, always 5 stars.

Using app

16 days

Total reviews

1

Average rating

5.0

All reviews

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