Rating

4.1

feedback

33

Reviews

chart

#629

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    33%
  • Less than a year
    58%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app, Ownbase, are mixed with both positive and negative feedback. Positive aspects highlighted by users include the simplicity of the app, excellent customer support, seamless integration with TikTok and Shopify, time-saving features, and ease of use. Users appreciate the quick responses from the support team and the efficiency of syncing products and orders. On the other hand, negative feedback includes issues with inventory sync, problems with order duplication leading to customer charges, and complaints about money being withheld. Some users also mentioned limited functionality and challenges with order fulfillment details not being sent back to TikTok Shop.

Highlights

Positive aspects highlighted by users include the simplicity of the app, excellent customer support, seamless integration with TikTok and Shopify, time-saving features, and ease of use.
Negative feedback includes issues with inventory sync, problems with order duplication leading to customer charges, and complaints about money being withheld.
Users appreciate the quick responses from the support team and the efficiency of syncing products and orders.
Some users also mentioned limited functionality and challenges with order fulfillment details not being sent back to TikTok Shop.

Rating Breakdown

  • 5
    76% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    21% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 3, 2024

This is the worst app I’ve ever used in my life. They charge you for months after you cancel

Store

Bevura

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 16, 2024

limited functionality

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Would you mind sharing more details if there are certain functionalities that you would need? We have tried to reach out to you, but did not receive any response. If you reach out to our Support, we'll be more than happy to address your feedback and request. There are many requests and customizations that we have implemented for our users. So it would be great if you can respond and share with us more details on this.

5 / 5 Share

Sept. 25, 2024

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

SO FAR NO SALES USUALLY YOU GUYS ARE FAST I DONT KNOW WHATS HAPPING

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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