Rating

4.3

feedback

21

Reviews

chart

#874

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    10%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The reviews for Ownbase are mostly positive, with users praising the app's functionality, ease of use, and excellent customer support. Many users highlighted the quick response times from customer service and the willingness of the team to address any issues or implement custom features. Users found Ownbase to be reliable and efficient in syncing products between TikTok and Shopify, making the integration seamless and hassle-free. However, there were some negative reviews mentioning limited functionality, inventory sync issues, and instances of duplicated orders leading to customer refunds.

Highlights

Functionality and ease of use
Excellent customer support
Reliable product syncing
Inventory sync issues
Duplicated orders and refunds

Rating Breakdown

  • 5
    71% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    24% (5 ratings)

Reviews with Text

  • 81% (17)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 4, 2025

Amazing

Store

Dabmoo

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate your support – thank you so much!

5 / 5 Share

May 2, 2025

We have used Ownbase on one of our other stores and the functionality and support has been outstanding. They implemented a couple of custom features for us and it works really reliably.

Store

FFS Men

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

I had an issue with the app, messaged customer service, and they immediately responded and solved the issue. I will recommend them and will use their services in the future.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Really appreciate it

1 / 5 Share

Oct. 16, 2024

limited functionality

Using app

About 1 year

Total reviews

2

Average rating

1.0

Developer Reply

Would you mind sharing more details if there are certain functionalities that you would need? We have tried to reach out to you, but did not receive any response. If you reach out to our Support, we'll be more than happy to address your feedback and request. There are many requests and customizations that we have implemented for our users. So it would be great if you can respond and share with us more details on this.

5 / 5 Share

Sept. 25, 2024

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

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