Rating

3.7

feedback

27

Reviews

chart

#3,007

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    15%
  • Less than a year
    78%
  • More than a year
    4%

Reviews Summary

Ownprint has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, high product quality, fast shipping times, and seamless integration with Shopify. Users appreciate the customizable options, user-friendly platform, and the support provided by Alex and the team. On the other hand, negative reviews mention issues with app functionality, delays in shipping, lack of responsiveness from customer support, and difficulties in syncing with Shopify. Some users experienced frustration with the app not working as expected and delays in order processing and fulfillment.

Highlights

Excellent customer service and support
High product quality and fast shipping
Seamless integration with Shopify
Customizable options and user-friendly platform
Issues with app functionality and delays in shipping

Rating Breakdown

  • 5
    81% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

I have used Ownprint for 2 years and am happy with their products. Alex and the team are super helpful. Since working with them, they have improved a lot, and I have many good reviews. They care about sellers and always bring new ideas. I do recommend Ownprint as POD.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 6, 2024

Cannot get your app to open or work. We’ve tried many times. WE have several PODS. Your app doesn’t work at all.

Using app

About 1 month

Total reviews

3

Average rating

2.7

5 / 5 Share

Feb. 29, 2024

I couldn't be happier with Ownprint! Their customer service has been remarkable so far. I also ordered samples for my store & am thrilled with how they turned out. They were better than the mockups & the timing of all of it was wonderful. I am VERY confident that my customers will also have an excellent experience. I am excited about our new relationship with OwnPrint. Absolutely has exceeded expectations so far.

Using app

26 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 8, 2024

I am incredibly disappointed with Ownprint. The customer support was bad, the user experience was frustrating, and there were significant delays in shipping. To top it off, they don't ship to all countries as promised. A regrettable experience overall.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

May 16, 2023

I will start with saying 5 stars is not enough. If I could give more I would. OwnPrint has been wonderful to work with, there are tutorial videos as you progress, their products are great quality and you cannot beat the prices, my integration with Shopify was very easy, in addition there is Alex who is the best customer support I have ever delt with. I have had so many questions and sent so many emails if I were Alex I would be tired of me by now. But that’s not the case, his responses are alway so uplifting and friendly! I was looking to provide a product that could mean something, I didn’t want just any product, I researched laser engravers for months and somehow stumbled upon OwnPrint. They have really taken my vision and made it a reality and I think they can do the same for you. Being able to provide such a heartwarming product makes me incredibly grateful for the opportunity. I highly recommend using own print and look forward to the growth between both of our businesses. -S.C.-

Using app

10 months

Total reviews

2

Average rating

5.0

All reviews

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