All reviews

Rating Breakdown

  • 5
    78% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (6 ratings)
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5 / 5 Share

Feb. 29, 2024

I couldn't be happier with Ownprint! Their customer service has been remarkable so far. I also ordered samples for my store & am thrilled with how they turned out. They were better than the mockups & the timing of all of it was wonderful. I am VERY confident that my customers will also have an excellent experience. I am excited about our new relationship with OwnPrint. Absolutely has exceeded expectations so far.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

I will start with saying 5 stars is not enough. If I could give more I would. OwnPrint has been wonderful to work with, there are tutorial videos as you progress, their products are great quality and you cannot beat the prices, my integration with Shopify was very easy, in addition there is Alex who is the best customer support I have ever delt with. I have had so many questions and sent so many emails if I were Alex I would be tired of me by now. But that’s not the case, his responses are alway so uplifting and friendly! I was looking to provide a product that could mean something, I didn’t want just any product, I researched laser engravers for months and somehow stumbled upon OwnPrint. They have really taken my vision and made it a reality and I think they can do the same for you. Being able to provide such a heartwarming product makes me incredibly grateful for the opportunity. I highly recommend using own print and look forward to the growth between both of our businesses. -S.C.-

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

I want to take a moment to share my experience with OwnPrint, particularly with regards to their outstanding support and seamless integration with Shopify. From the moment I started working with OwnPrint, Alex, my dedicated contact, has been there every step of the way, guiding me and answering all my questions. One aspect that truly impressed me is the uploading process. It is incredibly user-friendly and intuitive, making it a breeze to add my designs and products to their platform. The integration with Shopify is seamless, ensuring that my inventory stays updated and orders flow smoothly between the two platforms. But what really sets OwnPrint apart is their incredible support. Anytime I faced a challenge or had a query, Alex and the support team were there with prompt and thorough assistance. Their responsiveness and willingness to go the extra mile have been immense in ensuring a positive experience. I highly recommend OwnPrint to anyone looking for a reliable supplier. Their integration with Shopify, combined with their exceptional support, has made my journey as a business owner much easier. Thank you, Alex, and the entire OwnPrint team, for your dedication and commitment to customer satisfaction. Overall, I couldn't be happier with my experience with OwnPrint. They have exceeded my expectations in every way and have become an invaluable partner in my business journey.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

I would definitely recommend Ownprint - the products are beautiful and everything is customizable. You can design your own message cards - this was my priority besides the product itself! The samples i ordered have good quality and the engraving is perfect. At first i had a lot of questions, but Alex always answered every single one of them and responds very quick! If you are sitting on the fence- give it a try, you´ll not regret it!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2023

We recommend to work with Ownprint. The jewellery is of very good quality and the engravings are beautiful, our customers love them. The support from Alex is awesome, questions are answered and problems are solved very quick and in a friendly and very kind way. You can create your own mockups with the templates from Ownprint and everything is explained very well. The app itsself also works fine.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are happy to be your print on demand supplier!

5 / 5 Share

March 23, 2023

I've wanted to have my own personalised jewellery store for some time but always felt overwhelmed by the technical stuff. I did some research and found Ownprint. I decided to give it a go and I'm so pleased that I did! It's only been a few days since I built my Shopify store using Ownprint's app integration and I still have some work to do, but I wanted to write this review to encourage others to take the plunge with Ownprint. As expected, I've had many questions and Alex has responded to them all in a very courtious and timely manner. I feel confident that my business will grow with the help of Ownprint.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are happy to be your print on demand supplier!

5 / 5 Share

March 21, 2023

There are very different opinions here regarding Ownprint and I would like to share my experience so that it may help one or the other to make a decision. Yes, there was a phase where support was not as present as it should be, but that was only a phase and was due to certain processes that can happen and where resources had to be bundled elsewhere. I wasn't thrilled at that moment either, but could understand the situation. However, Ownprint, especially Alex did not let me down and in the meantime I can say that no empty promises were made. The support is good, I sometimes get an answer even late in the evening and it is always very friendly and solution-oriented. Openness and honesty are particularly important in business relationships, but this is not always the case. I feel I am in good hands here. The products are flawless and orders are shipped extremely fast for POD products in my opinion. In some circumstances, an order is with the customer after 2 to 3 business days. Keep up the good work Ownprint and thank you for support!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with us. We are happy to be your print on demand supplier!

5 / 5 Share

Feb. 27, 2023

Ownprint has worked extremely well for us! I love Alex and the whole team and we have never had any issues with communication. Every problem relating to syncing products and fulfillment has been fixed and their team takes time every day to answer our messages. Furthermore, their product quality has been overall good and our customers are really happy! We have had amazing feedback from customers about the detailed engravings and fast fulfillment and shipping times. Would definitely recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Ownprint. We are happy to be your print on demand supplier!

5 / 5 Share

Feb. 6, 2023

Thank you so much for all your support, I'm really happy with this app and would really recommend!!! :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Feb. 6, 2023

I ABSOLUTELY LOVE OwnPrint. I work with other POD suppliers as well, but in my experience, OwnPrint is the best. Here's why: customer service. Alex and his team have worked with me to make sure my customers are happy. They've been extremely flexible and accommodating and their products are fantastic. I'm very happy I found them!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Ownprint.

5 / 5 Share

Nov. 9, 2022

Had an initial issue with the connection but sorted out very quickly. Good communication. Nice platfrom. Looking forward to using this in our range

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for your feedback! Sorry to hear you were experiencing issues logging in. I just checked with our dev team and for some reason, your email provider kept voiding our email requests. Our team verified your email manually and now you should be able to log in. PS: If you have any other issues just reach out to our support team, we're always happy to help!

5 / 5 Share

Aug. 25, 2022

An excellent and super useful app if you are looking for a reliable jewellery supplier. The customer support from Alex is also great who is very helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback!

5 / 5 Share

June 14, 2022

This is probably the best jewelry print on demand supplier I have used. The products are great quality and customer support is top notch. Also a shoutout to Alex for the active support and help

Store

Pawelry

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

April 25, 2022

This Service is the absolute dream of every dropshipper. Shipping worldwide, good prizes and most important: a supply chain and customer service you can always rely on. Big thanks to Alex who is always supporting his customers.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

April 1, 2022

This app move dropshipping to another level, with fast shipping worldwide, quality products and packaging, and good service. I recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our app!

5 / 5 Share

March 12, 2022

Fabulous app. Had a few teething problems but OwnPrint Support helped me sort it out and have been there for me every step of the way. Top Notch and highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

March 11, 2022

I use this app to help me with my personalised jewellery product creation on Shopify and Etsy. I love how seamlessly it works and how quick I am able to add products that are of high quality and fast shipping. Customer service has been top notch as Alex response promptly and is keen to assist. Shipping is so quick that I had my first positive review on my Esty store after only three sales! I cannot wait for the other personalised products to be added and for the payment process to be even more smooth. I also hope the developers will keep up the good work so that my business can grow with their service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to review our app.

5 / 5 Share

Jan. 30, 2022

This app makes it possible to offer many personalized items. I think it's an unique app as you can add to your store items such as personalized jewelry that are not easy to find here on shopify store. The app was very easy to install and the program is user friendly. If you'll download it, you will not be disappointed.

Store

Toutou

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Jan. 30, 2022

This is the new way of dropshipping and keeping happy customers. Good product, fast shipping and good service

Store

Piranop

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Jan. 28, 2022

I use Ownprint as my print on demand jewellery supplier highly recommend them! would be great if they implemented bulk payments as right now I have to pay order by order

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you so much for your feedback and suggestion! We are happy to take care of the fulfillment side of your business! We know how important the bulk payments function is, and we are working on implementing it in our next App update (really soon). Alex Ownprint