Ownprint: Print on Demand for Shopify

Ownprint: Print on Demand

Print on Demand Jewelry Products. Fast fulfillment & Shipping

Rating

3.8

feedback

27

Reviews

chart

#11,615

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    15%
  • Less than a year
    78%
  • More than a year
    4%

Reviews Summary

Ownprint has received mixed reviews from users. Positive aspects highlighted include excellent customer service, high-quality products, easy integration with Shopify, and responsive support team. Users appreciate the customizable options, fast shipping times, and the helpful tutorial videos provided. However, negative feedback revolves around issues with customer support, slow production times, syncing problems with Shopify, and delays in shipping. Some users also mentioned difficulties in communication and product quality concerns. Overall, Ownprint seems to excel in certain areas while needing improvement in others, making it a somewhat polarizing app for ecommerce merchants.

Highlights

Excellent customer service and support
High-quality products and customization options
Easy integration with Shopify
Fast shipping times
Issues with customer support and syncing problems

Rating Breakdown

  • 5
    78% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 29, 2024

I couldn't be happier with Ownprint! Their customer service has been remarkable so far. I also ordered samples for my store & am thrilled with how they turned out. They were better than the mockups & the timing of all of it was wonderful. I am VERY confident that my customers will also have an excellent experience. I am excited about our new relationship with OwnPrint. Absolutely has exceeded expectations so far.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 8, 2024

I am incredibly disappointed with Ownprint. The customer support was bad, the user experience was frustrating, and there were significant delays in shipping. To top it off, they don't ship to all countries as promised. A regrettable experience overall.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

May 16, 2023

I will start with saying 5 stars is not enough. If I could give more I would. OwnPrint has been wonderful to work with, there are tutorial videos as you progress, their products are great quality and you cannot beat the prices, my integration with Shopify was very easy, in addition there is Alex who is the best customer support I have ever delt with. I have had so many questions and sent so many emails if I were Alex I would be tired of me by now. But that’s not the case, his responses are alway so uplifting and friendly! I was looking to provide a product that could mean something, I didn’t want just any product, I researched laser engravers for months and somehow stumbled upon OwnPrint. They have really taken my vision and made it a reality and I think they can do the same for you. Being able to provide such a heartwarming product makes me incredibly grateful for the opportunity. I highly recommend using own print and look forward to the growth between both of our businesses. -S.C.-

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

I want to take a moment to share my experience with OwnPrint, particularly with regards to their outstanding support and seamless integration with Shopify. From the moment I started working with OwnPrint, Alex, my dedicated contact, has been there every step of the way, guiding me and answering all my questions. One aspect that truly impressed me is the uploading process. It is incredibly user-friendly and intuitive, making it a breeze to add my designs and products to their platform. The integration with Shopify is seamless, ensuring that my inventory stays updated and orders flow smoothly between the two platforms. But what really sets OwnPrint apart is their incredible support. Anytime I faced a challenge or had a query, Alex and the support team were there with prompt and thorough assistance. Their responsiveness and willingness to go the extra mile have been immense in ensuring a positive experience. I highly recommend OwnPrint to anyone looking for a reliable supplier. Their integration with Shopify, combined with their exceptional support, has made my journey as a business owner much easier. Thank you, Alex, and the entire OwnPrint team, for your dedication and commitment to customer satisfaction. Overall, I couldn't be happier with my experience with OwnPrint. They have exceeded my expectations in every way and have become an invaluable partner in my business journey.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

I would definitely recommend Ownprint - the products are beautiful and everything is customizable. You can design your own message cards - this was my priority besides the product itself! The samples i ordered have good quality and the engraving is perfect. At first i had a lot of questions, but Alex always answered every single one of them and responds very quick! If you are sitting on the fence- give it a try, you´ll not regret it!

Using app

7 months

Total reviews

2

Average rating

5.0

All reviews

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