Oxi Social Login
One click login with Facebook, Google and many more
Rating
4.7
feedback
432
chart
#3,013
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
20%
-
Less than a year
48%
-
More than a year
26%
Reviews Summary
The Oxi Social Login app has received a mix of positive and negative reviews from users. Positive aspects highlighted include great customer service, quick response times, ease of use, and affordability. Users appreciate the variety of social login options, customization capabilities, and the positive impact on customer registrations and sales. The app is praised for its seamless integration with Shopify stores and the exceptional support provided by Richard. However, some users have faced issues with subscription management, slow loading login options, and redirection errors when logging in with certain social media accounts.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 16, 2024
Great support. I recommend
Thank you so much for your review.
Nov. 7, 2024
I used the paid subscription and had a very bad experience. The user could not log in at all, and a redirect error was displayed. I could not find anyone in the after-sales department, and they did not reply to my emails for more than a week.
Thank you for your review and I am so sorry about the issue. We received total 4 communications from your side. 2 on Nov and 2 on Nov and we responded every communication of yours within 4 hours of receiving but never received any response back. I would urge you to check, if your registered email is correct one, or if mails are reaching in your spam. Saying that, customer service is our top priority and if you see all other reviews, its customer service which makes us exceptional. I hope, you read this reply and respond us back. As you mentioned in your email, that social login doesn't work on your store. In our testing on your store it was working fine, so if you could share us some further details we would surely look into it. I assure you we would make it right whatsoever it takes.
Nov. 2, 2024
This app helps the customers login super faster, easier. Also, when I have some issues in our webpage, the customer service quickly responded and fixed it even it was not caused by their apps. I will have used this apps forever. Super helpful apps and service. Thank you Richard!
Thank you so much for review...
July 11, 2024
Simple to use app and quick customer support.
Thank you so much for the kind words.
July 9, 2024
not really sure how to end my subscription. so confused because there is 0 support whatsoever. simply uninstalling the app doesnt work.
Hi, Thank you for review. However, I believe there's some understanding gap. As I checked you've already uninstalled the app on Jul 9, 2024 with which the subscription is also cancelled. Regarding the support, we received your email for the subscription cancellation on Jul 9, 2024 and the email was responded in 28 minutes to be very precise. Roughly at the same time app was uninstalled and review was given. Although we didn't receive any response back. Before this email, we received the last support request in 2022 which was promptly attended, but again we didn't receive any reply from your side. I would also urge you to please check if your right email id registered with Shopify in case you're missing any communications.
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