Riddy review for PageFly Landing Page Builder
Sept. 10, 2024
Disappointing that they don't offer the same functions for a development store. It's common practice to use a development store to build and test new features before deploying them to production. Good thing is... other page builder apps do allow this.
Dear Riddy representatives, I am Cookie - Customer Satisfaction Manager at PageFly, I hope you are doing well. On behalf of the PageFly team, I am sorry for any inconvenience you had with us. It makes me sad that in fact, PageFly does provide FREE 140 slots for a development store but this information was not delivered to you clearly and carefully. We also sent a detailed email to you to explain this with corresponding screenshots. Moreover, your store Riddy Staging that you mentioned with our team is in the Shopify Plus plan, not the development store - this is the reason why you cannot see 140 slots free in that store. Please try to install PageFly in a development store and you will see you have 140 slots free. I sincerely apologize for your unsatisfactory experience with our app, and from the bottom of our hearts, we want to extend our sincere apologies to you. Please help me to respond to my email at your earliest convenience as we really take your feedback seriously. We greatly appreciate your business with PageFly, and I look forward to hearing from you soon. Feel free to reach out if you have any questions or need assistance.
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