Me to a Tea review for PageFly Landing Page Builder

1 / 5

Oct. 2, 2024

Support is terrible no one knows how to use the damn editor. Couldn't figure something as simple as extra scroll happening on a landing page or a damn image fit to size issue. Edit: Holy, It couldn't get worst. I was reached out to privately by "management" to resolve my issue, to my surprise I might add. As I worked with Cookie (Management) to solve the issues why none of my images would fit into their pages not matter if I chose different images or resized them. Five hours later, FIVE HOURS of texting, because no one can use a phone anymore! I receive a final message from Cookie saying THIS ISNT HER DEPARTMENT!!! What??? She couldn't, along with the development team find the problem. She opted to remove my page for me on pagefly (as if that's a kindness) after taking 5 hours of my day to not solve my singular issue. Never coming back. Happy for those who find success here, I did not. If I could give negative stars I would!

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for your review and the time with us to be so patient to work together. We are sorry for any convenience you had. As we always mentioned, from our support team to the management team to the development team, we are the one in PageFly - always want to assist customers to find better solutions for the issues. Unfortunately, we cannot solve your issue: want to make an background image show full but not want to scroll. Even though trying to stay together in such a long time to edit, adjust the image you want, even with trying to explain with a lot of examples that it would be better if we can choose another image. As mentioned in the chat, we admitted this is General Technical limitation - and that's what our Development Team confirm. Thanks again for your detailed feedback and the time you spent. Have a nice day.

PageFly Landing Page Builder for Shopify
PageFly Landing Page Builder
4.9 star
11,621 reviews

PageFly Landing Page Builder - Create custom website design

Developer
Shopify App Store